Sedan, electric, AWD/All-Wheel Drive, built in China. Owner complaints on file from Sep 4, 2025 to Sep 4, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-615 | Sep 15, 2025 | Rearview camera image may not display when the vehicle is placed in reverse | Back-over prevention | 27,816 | Software update |
| 25V-280 | Apr 25, 2025 | Rearview camera image may not display when the vehicle is placed in reverse | Back-over prevention | 27,816 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
See attached document for complaint. I am contacting you regarding Recall RP1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . Despite having the recall performed, my vehicle continues to experience the same issue-the rearview camera image intermittently fails to appear, leaving me with limited visibility when backing up. This unresolved safety concern is both frustrating and dangerous. I have recently relocated to Hawaii, and I have come to learn that there are currently no authorized Polestar service centers in the state. As this is a recall-related safety defect that has not been properly resolved , I am formally requesting that Polestar cover the cost of shipping my vehicle to the nearest mainland service center capable of performing the necessary diagnostics and repair. Please confirm receipt of this request and advise on next steps, including scheduling, logistics, and the process for arranging vehicle transport. Your timely response and assistance in resolving this matter is greatly appreciated.
NHTSA complaint 11684990Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.