Model year

2020 Porsche 911 Carrera

Coupe, gasoline, built in Germany. Owner complaints on file from Jan 28, 2025 to Jan 28, 2025.

Recall campaigns covering this model year51,963 vehicles or units across those campaigns
Owner complaints1Below the median 2020 coupe
Severity index0.02020 coupes average 10.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Porsche 911 Carrera peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Porsche 911 Carrera name seats

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seats
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2020 Porsche 911 Carrera

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Porsche 911 Carrera
CampaignFiledSubjectComponentVehiclesRemedy
21V-697Sep 8, 2021Pressure input rod connection on the brake booster may be loose and could detachBrakes11Part replacement
21V-201Mar 24, 2021Screw connection on the rear axle upper control arm may be looseSuspension7Repair or modification
20V-381Jul 1, 2020Front axle differential bracket may not have been tightened correctlyPowertrain14Part replacement
19V-878Dec 11, 2019Due to a software error, the hazard warning lights may not function when activated by an operatorLighting1,928Software update
19V-445Jun 12, 2019Bolts connecting the driveshaft to the wheel hub may not have been properly tightenedPowertrain3Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Porsche 911 Carrera

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jan 28, 2025Failure May 1, 202010 milesNaperville, ILSeats

    The contact owns a 2020 Porsche 911 Carrera. The contact stated that the driver’s and passenger’s seat release straps failed to operate as intended to allow passengers in the rear of the vehicle to enter or exit as needed. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10.

    NHTSA complaint 11639050
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

547 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • No. 96-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Symptom-based workshop manual for Noises from Front Wiper Blade
  • No. 92-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Wind Noises when Driving from the Sunroof Area
  • No. 91-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Particles/Metal Chips/Residues in Engine Oil
  • No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
  • No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
  • No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
  • No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
  • No. 86-26 Sep 9, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • No. 43-26 Sep 1, 2026 · Warranty Program/Extension
    Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • No. 2109-3 Aug 28, 2026 · Service Bulletin/Repair Instructions
    Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling
  • No. 11-25-4 Aug 25, 2026 · Service Bulletin/Repair Instructions
    Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit
  • No. 75-25 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Various White Messages Regarding Driver Assistance Systems/Fault Memory Entry "C12D5FA" in the ZFAS Control Unit
  • No. 76-26 Aug 18, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Replacement Requirement for Left Door Window Pane - Change of Supplier: Using the Door Window Panes of the 911 (992PA).
  • 74/25 Jul 25, 2026 · Service Bulletin/Repair Instructions
    Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)
  • 18/26 Jul 23, 2026 · Warranty Program/Extension
    Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • GR13D800 Jul 21, 2026 · Service Bulletin/Repair Instructions
    Parts Withdrawal - 1 Set of Brake Pads for Disk Brake
  • GR13D797 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Parts Withdrawal - Steering Column Switch
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • ASB2 Jul 27, 2026 · Service Campaign
    Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR12D787 Jun 18, 2026 · Other
    Parts Withdrawal - Drive Shaft
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 109/21 4407 Jun 3, 2026 · Service Bulletin/Repair Instructions
    Noise Symptom – Clicking Noises from the Area of the Front Axle: Observe Specified Procedure (SY 109/21)
  • 03/26 9102 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Complaint Regarding the Camera View (Real Top View) in the PCM Central Display (03/26)
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 09/26 3730 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Permanent Fault Memory Entries “P1775”/“P071400”/“P184900” in Transmission Electronics Control Unit (PDK) (09/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
Source: NHTSA manufacturer communications files.