Model year

2002 Porsche 911

Coupe, gasoline, built in Germany. Owner complaints on file from Jun 14, 2004 to Nov 29, 2016.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints9Below the median 2002 coupe
Severity index0.02002 coupes average 12.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 Porsche 911 peaked in 2012, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522004200620082010201222014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

78% of complaints about the 2002 Porsche 911 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
7
Powertrain
2
Airbags
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Porsche 911

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Porsche 911

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Nov 29, 2016Failure Nov 22, 201672,135 milesPasadena, CAEngine

    ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELDED AND/OR DRILLED AND PINNED TO KEEP THE ISSUE FROM HAPPENING AGAIN

    NHTSA complaint 10928575
  2. Filed Mar 23, 2015Failure Mar 21, 201552,400 milesHanover, MDPower train

    THE CLUTCH SLAVE FAILED ON MY 911 TURBO AND HAD TO BE REPLACED WITH A GT2 SLAVE WHICH REMOVES THE HYDRAULIC ASSIST. *TR

    NHTSA complaint 10701030
  3. Filed Feb 13, 2015Failure Feb 8, 2015Houston, TXEngine

    I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE. *TR

    NHTSA complaint 10683181
  4. Filed May 13, 2013Failure Apr 25, 201339,000 milesBurke, VAEngine

    THERE WAS NO INCIDENT, BUT THERE IS A COOLANT SMELL WHICH REGULARLY HAPPENS AFTER A LONG DRIVE. MY MECHANIC TOLD ME THAT THIS IS BECAUSE THE COOLANT FITTINGS WEEP; I'VE FOUND MANY FORUM POSTS, AND WAS TOLD BY MY MECHANIC THAT THE LINES BURSTING AND/OR SPILLING IS COMMON IN 996 TURBOS ('01-'05). HE ADVISED ME THAT I SHOULD HAVE PREVENTIVE WELDS TO MAKE SURE THAT THE COOLANT LINES DO NOT UNSEAT AND SPILL ALL OF MY COOLANT. I WAS TOLD THAT IT COULD HAPPEN TOMORROW, OR COULD HAPPEN 50K MILES FROM NOW; EITHER WAY, I WOULD BE STRANDED WHEREVER I WAS. THE WORK TO COMPLETE THE PREVENTIVE MEASURE WAS QUOTED AROUND $5-6K, BUT I HAVE NOT HAD IT COMPLETED. *TR

    NHTSA complaint 10511813
  5. Filed May 2, 2013Failure May 1, 201360,300 milesMorristown, NJEngine

    I OWN A 2002 911 CARRERA TURBO, WHICH HAS A WELL-KNOW AND DOCUMENTED DESIGN DEFECT IN THE ENGINE (GT1 MOTOR). IT IS KNOW AS THE COOLANT-PIPE FAILURE ISSUE. WHILE MY CAR HAS NOT YET SUFFERED A FAILURE, THERE IS A REASONABLE PROBABILITY THAT THE COOLANT PIPES MAY FAIL DURING REGULAR USE, CAUSING A SUBSTANTIAL LIKELIHOOD OF PROPERTY DAMAGE AND PERSONAL INJURY TO MYSELF AND OTHERS UTILIZING THE PUBLIC RIGHT-OF-WAY. IT IS A CLEAR SAFETY ISSUE THAT MUST BE ADDRESSED BY WAY OF RECALL AND REPAIR. THERE IS A KNOWN SOLUTION TO THE PROBLEM. HERE IS A HYPERLINK TO ONE OF THE SOURCES OF INFORMATION FOR THIS ISSUE. HTTP://FORUMS.RENNLIST.COM/RENNFORUMS/997-GT2-GT3-FORUM/613440-GT1-COOLANT-PIPE-PREVENTION-FIX-ON-2011-GT3RS-SHARK-WERKS.HTML THE MANUFACTURER SHOULD BE REQUIRED BY THE NHTSA TO RECALL AND REPAIR ALL VEHICLES WITH THIS KNOWN DEFECT. THE COST OF REPAIR AND THE SAFETY OF THE GENERAL PUBLIC SHOULD NOT BE BORNE BY THE INDIVIDUAL CAR OWNER. ALSO, HERE'S A VIDEO SHOWING HOW THE TUBE COMES APART: HTTP://WWW.YOUTUBE.COM/WATCH?V=RH56CKZC-QE. *TR

    NHTSA complaint 10510421
  6. Filed Oct 27, 2012Failure Oct 18, 201248,000 milesNaperville, ILEngine, Power train

    INTERMEDIATE SHAFT FAILURE. *TR

    NHTSA complaint 10482460
  7. Filed Aug 3, 2012Failure Jun 10, 201285,200 milesAnaheim Hills, CAEngine

    INTERMEDIATE SHAFT BEARING FAILED, CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF ALL ENGINE OIL ON THE ROADWAY. LUCKILY, THE CAR WAS STOPPED AT THE TIME. *TR

    NHTSA complaint 10469113
  8. Filed Mar 2, 2005Failure Mar 1, 2005Chandler, AZEngine

    WHILE TRAVELING AT 45 MPH THERE WAS A LOUD RUMBLING NOISE COMING FROM THE REAR OF VEHICLE, THE VEHICLE STARTED TO MISFIRE. THE CONSUMER PULLED OVER AND NOTICED THAT ALL THE OIL HAD LEAKED OUT OF VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED A BEARING HAD BROKE AND THE ENGINE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

    NHTSA complaint 10003618
  9. Filed Jun 14, 2004Failure Jun 12, 200415,500 milesCarefree, AZSensor/control module

    AIR BAG SIGNAL LIGHT STAYED ON. DEALER STATED AIR BAG WAS INOPERATIVE. THE PART HAD BEEN REPAIRED FOUR TIMES, HOWEVER THE PROBLEM RECURRED. *AK

    NHTSA complaint 10076167
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE13009 Preliminary evaluation, Engine and cooling
    Rapid coolant loss
    Opened Apr 26, 2013, closed Mar 10, 2014
Source: NHTSA ODI investigations file.
Service bulletins

368 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • GR13D801-1 Sep 29, 2026 · Service Bulletin/Repair Instructions
    Parts Information for Parts Withdrawal - Radio & Satellite Radio Receiver. Note that part 91164559100 is also applicable to the following models not in the product list: 911 (1970-1989), 914 (1970-1976), 924 (1976-1985), 924S (1986-1988), 928 (1978-1995), 9…
  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
  • No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
  • No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
  • No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • GR13D801 Aug 10, 2026 · Service Bulletin/Repair Instructions
    Parts Information for Parts Withdrawal - Radio & Satellite Radio Receiver. Note that part 91164559100 is also applicable to the following models not in the product list: 911 (1970-1989), 914 (1970-1976), 924 (1976-1985), 924S (1986-1988), 928 (1978-1995), 9…
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • GR13D791 Jun 30, 2026 · Other
    Parts Withdrawal - Front Bumper Panel
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
  • 18/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (18/26)
  • No. TLLI2602 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for How to use Frontline.io on the HoloLens 2
  • No. TLLI2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
  • No. D782.1 May 28, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers me…
  • No. D785 May 22, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the module connector. The vehicles affected are ones that use the part number(s) mentioned.
  • No. 2604 May 14, 2026 · Service Bulletin/Repair Instructions
    Special tools and equipment information for VAS 6296/10 Auto-Ship and Q1 2026 Software Spec Update Available
  • No. D784 May 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the (976809858) Fuel filler flap module. The vehicles affected are ones that use the part number mentioned.
  • No. D783 May 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving servomotor and rear light. Part numbers affected are 976411881E, 976511881E, PAD411881B, PAD511881A, PAD411881C, 973945093BC. The vehicles involved are ones that use the part numbers mentioned.
  • No. 46-26 May 6, 2026 · Service Bulletin/Repair Instructions
    Technical information for a software update of various control units: Software Network VR28.13 SQ4
  • No. D782 Apr 27, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
  • No. D781 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving (992513031K) Shock absorber (spring cyl.). The vehicles affected are ones that use the part number mentioned.
  • No. D780 Apr 17, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the transmission oil. Part number 00004321012 is affected - the vehicles that use this part number should be included.
  • No. D779 Apr 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for Parts Withdrawal - Oil Pressure Sender. The vehicles affected are ones that use the part number PAB906060.
  • No. D778 Apr 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving various parts. The vehicles affected are ones that use the part numbers mentioned. Part numbers: 0PD145703E, 0PD145703H, 0PD907123G, 0PD907123K
  • No. D777 Apr 10, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the high-voltage battery. The vehicles affected are ones that use the part numbers mentioned. 9J1915099AS, 9J1915100AS, and 9J1915100AQ
Source: NHTSA manufacturer communications files.