Complaints about the 2002 Porsche 911 peaked in 2012, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Coupe, gasoline, built in Germany. Owner complaints on file from Jun 14, 2004 to Nov 29, 2016.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
9 complaints on file, page 1 of 1.
ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELDED AND/OR DRILLED AND PINNED TO KEEP THE ISSUE FROM HAPPENING AGAIN
NHTSA complaint 10928575THE CLUTCH SLAVE FAILED ON MY 911 TURBO AND HAD TO BE REPLACED WITH A GT2 SLAVE WHICH REMOVES THE HYDRAULIC ASSIST. *TR
NHTSA complaint 10701030I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE. *TR
NHTSA complaint 10683181THERE WAS NO INCIDENT, BUT THERE IS A COOLANT SMELL WHICH REGULARLY HAPPENS AFTER A LONG DRIVE. MY MECHANIC TOLD ME THAT THIS IS BECAUSE THE COOLANT FITTINGS WEEP; I'VE FOUND MANY FORUM POSTS, AND WAS TOLD BY MY MECHANIC THAT THE LINES BURSTING AND/OR SPILLING IS COMMON IN 996 TURBOS ('01-'05). HE ADVISED ME THAT I SHOULD HAVE PREVENTIVE WELDS TO MAKE SURE THAT THE COOLANT LINES DO NOT UNSEAT AND SPILL ALL OF MY COOLANT. I WAS TOLD THAT IT COULD HAPPEN TOMORROW, OR COULD HAPPEN 50K MILES FROM NOW; EITHER WAY, I WOULD BE STRANDED WHEREVER I WAS. THE WORK TO COMPLETE THE PREVENTIVE MEASURE WAS QUOTED AROUND $5-6K, BUT I HAVE NOT HAD IT COMPLETED. *TR
NHTSA complaint 10511813I OWN A 2002 911 CARRERA TURBO, WHICH HAS A WELL-KNOW AND DOCUMENTED DESIGN DEFECT IN THE ENGINE (GT1 MOTOR). IT IS KNOW AS THE COOLANT-PIPE FAILURE ISSUE. WHILE MY CAR HAS NOT YET SUFFERED A FAILURE, THERE IS A REASONABLE PROBABILITY THAT THE COOLANT PIPES MAY FAIL DURING REGULAR USE, CAUSING A SUBSTANTIAL LIKELIHOOD OF PROPERTY DAMAGE AND PERSONAL INJURY TO MYSELF AND OTHERS UTILIZING THE PUBLIC RIGHT-OF-WAY. IT IS A CLEAR SAFETY ISSUE THAT MUST BE ADDRESSED BY WAY OF RECALL AND REPAIR. THERE IS A KNOWN SOLUTION TO THE PROBLEM. HERE IS A HYPERLINK TO ONE OF THE SOURCES OF INFORMATION FOR THIS ISSUE. HTTP://FORUMS.RENNLIST.COM/RENNFORUMS/997-GT2-GT3-FORUM/613440-GT1-COOLANT-PIPE-PREVENTION-FIX-ON-2011-GT3RS-SHARK-WERKS.HTML THE MANUFACTURER SHOULD BE REQUIRED BY THE NHTSA TO RECALL AND REPAIR ALL VEHICLES WITH THIS KNOWN DEFECT. THE COST OF REPAIR AND THE SAFETY OF THE GENERAL PUBLIC SHOULD NOT BE BORNE BY THE INDIVIDUAL CAR OWNER. ALSO, HERE'S A VIDEO SHOWING HOW THE TUBE COMES APART: HTTP://WWW.YOUTUBE.COM/WATCH?V=RH56CKZC-QE. *TR
NHTSA complaint 10510421INTERMEDIATE SHAFT FAILURE. *TR
NHTSA complaint 10482460INTERMEDIATE SHAFT BEARING FAILED, CAUSING CATASTROPHIC ENGINE FAILURE AND LOSS OF ALL ENGINE OIL ON THE ROADWAY. LUCKILY, THE CAR WAS STOPPED AT THE TIME. *TR
NHTSA complaint 10469113WHILE TRAVELING AT 45 MPH THERE WAS A LOUD RUMBLING NOISE COMING FROM THE REAR OF VEHICLE, THE VEHICLE STARTED TO MISFIRE. THE CONSUMER PULLED OVER AND NOTICED THAT ALL THE OIL HAD LEAKED OUT OF VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED A BEARING HAD BROKE AND THE ENGINE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
NHTSA complaint 10003618AIR BAG SIGNAL LIGHT STAYED ON. DEALER STATED AIR BAG WAS INOPERATIVE. THE PART HAD BEEN REPAIRED FOUR TIMES, HOWEVER THE PROBLEM RECURRED. *AK
NHTSA complaint 10076167Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.