Model year

2012 Porsche 911

Convertible, gasoline, built in Germany. Owner complaints on file from Oct 9, 2015 to Oct 22, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Close to the median 2012 convertible
Severity index20.02012 convertibles average 6.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 Porsche 911 peaked in 2023, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015201620172018201920202021202220232202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

20% of complaints about the 2012 Porsche 911 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Lighting
1
Fuel system
1
Powertrain
1
Structure
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2012 Porsche 911

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2012 Porsche 911

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Oct 22, 2024Failure Sep 21, 2024Clarksburg, MDExterior lighting

    Tail light fall off the car while driving, catching it dangling from the car holding by only one wire. Upon inspection, they came off due to a broken plastic lug that was holding the taillights together. It appears that Porsche changed the taillight mounting design in the 991 after the 2013 model year, adding a metal piece to keep it together even after the plastic cracks, melts, or fails. Mine is 2012 so it will cost us a fortune for get it fixed, for something it was clearly a design failure from the beginning.

    NHTSA complaint 11621187
  2. Filed Oct 18, 2023Failure Oct 18, 2023Clarksburg, MDElectrical system, Body

    1. Door panel Issue. I have a 2012 911, and have noticed last year that the door panels have popped up on both sides, it looks like the glue has given way. It seems that this is a common issue for Porsche 911. 2. Keyless Entry Issue. I was not able to lock my car by pressing by the door handle's button. I was able to unlock the car. I then tried on the passenger's side and was able to lock it. It's been going on for months, and every time it occurs I will have to spend minutes to get into the car.

    NHTSA complaint 11550582
  3. Filed Jul 8, 2023Failure May 5, 2023Broken Arrow, OKPower train, Vehicle speed control

    Cruising on the highway and a transmission error comes up saying that there's no reverse gear. Got off the highway and even gears aren't engaring, no 2,4,6 gears. 1,3,5,7 gears are engaging. Turned off and parked the car for about an hour. Turned it on car drove fine but start/stop wasn't available and sport modes are not available. Had the car diagnosed at the dealer and the same symptoms and codes are exactly as SB-10054511-7606. The 2012 model year needs to be included.

    NHTSA complaint 11531070
  4. Filed Aug 24, 2020Failure Aug 15, 202026,000 milesLAS Vegas, NVFuel/propulsion system

    PORSCHE 991 911 AND 981 CAYMAN/BOXSTER MODELS HAVE AN ISSUE WHERE THE FOAM PADS SECURING THE FUEL TANK DEGRADE OR FALL OUT. THE INITIAL MANIFESTATION IS A SQUEAKING SOUND WHERE THE PLASTIC TANK RUBS AGAINST THE METAL BODY OF THE CAR. WITH PROLONGED MOVEMENT THE FUEL TANK CAN BE DAMAGED AND A FIRE COULD RESULT. PORSCHE IS AWARE OF THE ISSUE AND HAS AN INTERNAL SERVICE BULLETIN TO FIX IT BUT ONLY FOR CUSTOMERS UNDER WARRANTY. THEY CLAIM THE ISSUE IS ONLY A SQUEAKING SOUND BUT COMMON SENSE WOULD DICTATE PLASTIC RUBBING ON METAL SEVERAL TIMES PER DAY WILL WEAR AND START LEAKING. FUEL TANKS SHOULD BE SECURE AND NOT BOUNCING AROUND. PLEASE INVESTIGATE THE MATTER FURTHER - HUNDREDS OF OWNERS HAVE HAD THE ISSUE OF AN IMPROPERLY SECURED GAS TANK.

    NHTSA complaint 11351045
  5. Filed Oct 9, 2015Failure Sep 19, 201525,000 milesEnglewood, NJEngine, Unknown or otherFire

    THE AUTOMOBILE LOST POWER ON THE NEW JERSEY TURNPIKE. AFTER GLIDING TO A HALT, FIRE WAS NOTED IN THE ENGINE COMPARTMENT WHICH SUBSEQUENTLY ENGULFED AND DESTROYED THE WHOLE CAR.

    NHTSA complaint 10781046
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

466 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
  • No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
  • No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
  • No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • 102/25 Jul 29, 2026 · Service Bulletin/Repair Instructions
    PCCM+ 9x7.II
  • 101/25 Jul 29, 2026 · Service Bulletin/Repair Instructions
    PCCM+ 9x1.I
  • 18/26 Jul 23, 2026 · Warranty Program/Extension
    Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 09/26 3730 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Permanent Fault Memory Entries “P1775”/“P071400”/“P184900” in Transmission Electronics Control Unit (PDK) (09/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
  • 18/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (18/26)
  • No. TLLI2602 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for How to use Frontline.io on the HoloLens 2
  • No. TLLI2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
  • No. D782.1 May 28, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers me…
  • No. D785 May 22, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the module connector. The vehicles affected are ones that use the part number(s) mentioned.
  • No. 2604 May 14, 2026 · Service Bulletin/Repair Instructions
    Special tools and equipment information for VAS 6296/10 Auto-Ship and Q1 2026 Software Spec Update Available
  • No. D784 May 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the (976809858) Fuel filler flap module. The vehicles affected are ones that use the part number mentioned.
  • No. D783 May 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving servomotor and rear light. Part numbers affected are 976411881E, 976511881E, PAD411881B, PAD511881A, PAD411881C, 973945093BC. The vehicles involved are ones that use the part numbers mentioned.
  • No. 46-26 May 6, 2026 · Service Bulletin/Repair Instructions
    Technical information for a software update of various control units: Software Network VR28.13 SQ4
  • No. 1506.2 Apr 23, 2026 · Service Bulletin/Repair Instructions
    Instructions on advanced technical information for center-locking wheel nut tightening.
  • No. D782 Apr 27, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
  • No. D781 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving (992513031K) Shock absorber (spring cyl.). The vehicles affected are ones that use the part number mentioned.
  • No. D780 Apr 17, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the transmission oil. Part number 00004321012 is affected - the vehicles that use this part number should be included.
  • No. D779 Apr 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for Parts Withdrawal - Oil Pressure Sender. The vehicles affected are ones that use the part number PAB906060.
Source: NHTSA manufacturer communications files.