Model year

2020 Porsche 911

Coupe, gasoline, built in Germany. Owner complaints on file from Feb 11, 2020 to Sep 4, 2026.

Recall campaigns covering this model year2180k vehicles or units across those campaigns
Owner complaints52.5 times the median 2020 coupe
Severity index0.02020 coupes average 10.2
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Porsche 911 peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123420202021202220232024202520264
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2020 Porsche 911 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
3
Powertrain
2
Electrical system
1
Lighting
1
Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 Porsche 911

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Porsche 911
CampaignFiledSubjectComponentVehiclesRemedy
25V-896Dec 19, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention172,107Software update
24V-155Feb 28, 2024Front windshield and rear window may not be properly secured and can detachVisibility and wipers8,101Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Porsche 911

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Sep 4, 2026Failure Aug 19, 2026Scottsdale, AZEngine, Fuel/propulsion system

    COMPONENT THAT FAILED: A high-pressure fuel injector (cylinder 2). The failed injector and engine wiring harness are available for inspection on request. The vehicle is currently at an authorized dealer. WHAT HAPPENED: While driving at approximately 35-45 mph under light throttle in normal traffic, the engine began misfiring without warning. The misfire worsened rapidly over several seconds and the engine ran roughly enough that I pulled off the road. A strong burning smell was present immediately afterward. The vehicle has continued to misfire since. SAFETY RISK: The failure caused a sudden and unexpected loss of engine performance while the vehicle was moving in traffic, with no prior warning. Had this occurred at highway speed, in a merge, or in an intersection, the loss of power could have created a serious hazard. The strong burning smell suggests unburned fuel reaching the exhaust system and overheating the catalytic converter, which raises a fire concern. CONFIRMED BY: Yes. An independent service center and an authorized dealer both diagnosed the failure. Ignition components were ruled out by swapping spark plugs and coils between banks; the misfire remained on the same cylinder. Compression and cylinder leakdown tested normal, confirming the engine is mechanically sound. Scan tool data with the engine off showed the bank 1 high-pressure fuel rail losing pressure rapidly while bank 2 held normal pressure, indicating a high-pressure fuel leak. The dealer confirmed the fault as a failed fuel injector. INSPECTED BY MANUFACTURER: The authorized dealer inspected the vehicle and submitted a goodwill assistance request to the manufacturer, which was declined without a stated reason. Not inspected by police or insurance. WARNING SIGNS PRIOR TO FAILURE: None. No warning lamps, messages, drivability symptoms, or oil consumption preceded the failure. The only illuminated indicator was the low fuel level lamp, which is unrelated. The check engine light illuminated a

    NHTSA complaint 11762189
  2. Filed Aug 28, 2026Failure Feb 1, 2025Santa Clara, CAEngine, Power train

    Loss of power due to Injectors failure on acceleration. A reproducible pattern on HWY merges or passes for example. This is an issue that has been identified and experienced by other Porsche 992/718 owners. Issue discussed in the following thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11760504
  3. Filed Apr 27, 2026Failure Apr 27, 2026Wilton Manors, FLExterior lighting

    Both my rear break lights are showing stress cracks from movement of the frame of the body. There are other references to this happening online from other owners and it's a manufacturer defect. I brought to the dealer and was told that they should be replaced for $3000 each as they are allowing water to intrude and will cause a shorting out of the brake lights. No brake lights would be a major hazard. The cracks in both lights were not due to impacts. It is a design issue.

    NHTSA complaint 11733939
  4. Filed Mar 17, 2026Failure Mar 2, 2026Dublin, CAUnknown or other

    I am writing to express my significant frustration regarding the handling of NHTSA Recall 25V896. I dropped off my vehicle several weeks ago following the recall notice, only to be informed later that the software remedy is not expected until Q2 2026. It is unacceptable to request that customers surrender their vehicles for a recall when the manufacturer is not yet prepared to provide the necessary service or solution.

    NHTSA complaint 11724832
  5. Filed Feb 11, 2020Failure Feb 11, 2020Temecula, CAElectrical system, Engine, Power train

    MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.

    NHTSA complaint 11308635
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

733 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • No. 96-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Symptom-based workshop manual for Noises from Front Wiper Blade
  • No. 92-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Wind Noises when Driving from the Sunroof Area
  • No. 91-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Particles/Metal Chips/Residues in Engine Oil
  • No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
  • No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
  • No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
  • No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
  • No. 86-26 Sep 9, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • No. 43-26 Sep 1, 2026 · Warranty Program/Extension
    Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • No. 2109-3 Aug 28, 2026 · Service Bulletin/Repair Instructions
    Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling
  • No. 11-25-4 Aug 25, 2026 · Service Bulletin/Repair Instructions
    Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit
  • No. 75-25 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Various White Messages Regarding Driver Assistance Systems/Fault Memory Entry "C12D5FA" in the ZFAS Control Unit
  • No. 76-26 Aug 18, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Replacement Requirement for Left Door Window Pane - Change of Supplier: Using the Door Window Panes of the 911 (992PA).
  • 74/25 Jul 25, 2026 · Service Bulletin/Repair Instructions
    Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)
  • 18/26 Jul 23, 2026 · Warranty Program/Extension
    Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • GR13D800 Jul 21, 2026 · Service Bulletin/Repair Instructions
    Parts Withdrawal - 1 Set of Brake Pads for Disk Brake
  • GR13D797 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Parts Withdrawal - Steering Column Switch
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • 2229.12 Jul 29, 2026 · Service Bulletin/Repair Instructions
    ConBox Current Draw Discharges 12 V Battery
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR12D787 Jun 18, 2026 · Other
    Parts Withdrawal - Drive Shaft
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 109/21 4407 Jun 3, 2026 · Service Bulletin/Repair Instructions
    Noise Symptom – Clicking Noises from the Area of the Front Axle: Observe Specified Procedure (SY 109/21)
  • 03/26 9102 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Complaint Regarding the Camera View (Real Top View) in the PCM Central Display (03/26)
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 09/26 3730 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Permanent Fault Memory Entries “P1775”/“P071400”/“P184900” in Transmission Electronics Control Unit (PDK) (09/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
Source: NHTSA manufacturer communications files.