Complaints over time
Complaints about the 2020 Porsche Cayenne S peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Porsche Cayenne S
SUV, gasoline, AWD/All-Wheel Drive, built in Slovakia. Owner complaints on file from Nov 19, 2021 to Nov 19, 2021.
Recall campaigns covering this model year1136 vehicles or units across those campaigns
Owner complaints1Below the median 2020 suv
Severity index0.02020 suvs average 5.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Porsche Cayenne S name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Porsche Cayenne S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-318 | May 5, 2021 | Passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System | Airbags | 136 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Porsche Cayenne S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 19, 2021Failure Oct 19, 20211,100 milesMinneapolis, MNPower train
The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
NHTSA complaint 11441037
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
536 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available - WTK4 Sep 1, 2026 · Service Campaign
Porsche intranet posting with Campaign WTK4 information - No. WTK4 Sep 1, 2026 · Service Campaign
Technical Information for Campaign WTK4 – Reset Vehicle Electrical System Battery - No. 96-26 Sep 24, 2026 · Service Bulletin/Repair Instructions
Symptom-based workshop manual for Noises from Front Wiper Blade - No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated. - No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated. - No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated. - No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system. - No. 86-26 Sep 9, 2026 · Service Bulletin/Repair Instructions
Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM) - No. 81-26 Sep 8, 2026 · Service Bulletin/Repair Instructions
Technical Information for Yellow Warning Message “All-Wheel Drive System Malfunction”, “C12BEF6” and “C133700” in the All-Wheel Electronics Control Unit - No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment - No. 43-26 Sep 1, 2026 · Warranty Program/Extension
Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues - SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers - SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available - GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
Product Knowledge for Model Type Designations - GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
Product Knowledge for Chassis/VIN Numbering Systems - GR13D802 Aug 10, 2026 · Service Bulletin/Repair Instructions
Parts Information for Parts Withdrawal - Coolant Regulator Housing - No. 2109-3 Aug 28, 2026 · Service Bulletin/Repair Instructions
Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling - No. 58-26 Aug 3, 2026 · Service Bulletin/Repair Instructions
Symptom-based workshop manual for Reversing Camera Spray Nozzle Not Working - Dirty/Clogged/Air in the System - No. 11-25-4 Aug 25, 2026 · Service Bulletin/Repair Instructions
Technical Information for White Messages Regarding Driver Assistance Systems in Conjunction with Passive Fault Memory Entries in the ZFAS Control Unit - 74/25 Jul 25, 2026 · Service Bulletin/Repair Instructions
Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25) - 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
Allocation of Approved Engine Oils MY 2027 (13/26) - 56/26 Jul 20, 2026 · Service Bulletin/Repair Instructions
Spare Parts Requirement for Door Window Pane - Supply Shortage: Procedure Until Parts are Available (56/26) - SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation - SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation - SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
Porsche Approved Collision Center – Acquiring Special Tools and Equipment - SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
Porsche Approved Collision Center – Acquiring Special Tools and Equipment - TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.300.000 - TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
PiUS Update Information Software Version: 3.2 - TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
PiUS Update Information Software Version: 3.2 - TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.051 - TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.041 - TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.040 - TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.035 - GR13D790 Jun 23, 2026 · Other
Parts Withdrawal - Various Parts - GR13D788 Jun 18, 2026 · Other
Parts Withdrawal - Various Parts - TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.031 - TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.030 - TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.023 - TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.022 - TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.022 - TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.015 - TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.010 - TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.010 - TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
Porsche Tester Software Update Information Software Version: 44.200.001 - SPTL2603a Jun 25, 2026 · Other
Porsche Approved Collision Center – Acquiring Special Tools and Equipment - 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26) - 20/26 Jun 25, 2026 · Other
Overview of Approved Porsche C20 Engine Oils (20/26) - 19/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C30 Engine Oils (19/26) - 21/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C40 Engine Oils (21/26) - 15/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche A40 Engine Oils (15/26) - 16/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C30 Engine Oils (16/26) - 16/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C30 Engine Oils (16/26) - 17/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C20 Engine Oils (17/26) - 18/26 1701 Jun 25, 2026 · Other
Overview of Approved Porsche C40 Engine Oils (18/26) - 87/20 4812 Jun 19, 2026 · Service Bulletin/Repair Instructions
Noise Symptom - Creaking Noise can be Heard When Touching the Steering Wheel Cover: Reworking Front Steering Wheel Cover (SY 87/20) - 03/26 9102 Jun 30, 2026 · Service Bulletin/Repair Instructions
Complaint Regarding the Camera View (Real Top View) in the PCM Central Display (03/26) - 29/18 6690 Jun 8, 2026 · Service Bulletin/Repair Instructions
Trailer hitch installation instructions - No. TLLI2602 May 29, 2026 · Service Bulletin/Repair Instructions
Tech live look information bulletin for How to use Frontline.io on the HoloLens 2 - No. TLLI2601 May 29, 2026 · Service Bulletin/Repair Instructions
Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
Source: NHTSA manufacturer communications files.