Model year

2016 Porsche Cayenne

SUV, gasoline, built in Germany. Owner complaints on file from Sep 29, 2015 to Sep 13, 2026.

Recall campaigns covering this model year2311k vehicles or units across those campaigns
Owner complaints40Close to the median 2016 suv
Severity index2.52016 suvs average 6.0
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2016 Porsche Cayenne peaked in 2024, with 8 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024682015201620172018201920202021202220232024820252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

28% of complaints about the 2016 Porsche Cayenne name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
11
Powertrain
7
Lighting
6
Engine and cooling
5
Fuel system
5
Electrical system
3
Driver assistance
1
Steering
1
Structure
1
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Porsche Cayenne

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Porsche Cayenne
CampaignFiledSubjectComponentVehiclesRemedy
22V-656Aug 30, 2022Caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjustedLighting222,858Repair or modification
16V-169Mar 23, 2016Brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodgeBrakes88,300Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Porsche Cayenne

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

40 complaints on file, page 1 of 2.

  1. Filed Sep 13, 2026Failure Sep 10, 2026Morristown, TNAir bags, Unknown or other

    Porsche dashboard leather shrunk. Safety hazard for airbag not deploying properly. This is a common issue reported.

    NHTSA complaint 11763904
  2. Filed Aug 28, 2026Failure Aug 3, 2026stroudsburg, PAUnknown or other

    [XXX] the salesman at cars 4 your budget sold a 2016 Porsche VIN#[XXX] ON XXX to [XXX] DOBXXX. The vehicle's odometer was tampered with by [XXX] he had the miles rolled back by a friend of his. the customer has no idea this was done to the vehicle the miles were rolled back before the vehicle went to [XXX] auto auction were the vehicle went unsold [XXX] kept the vehicle and contiuned to drive it for persoal use before financing the vehicle to Mr. [XXX] for $19,000 ON XXX. [XXX] boss [XXX] Has knowledge of this transaction and was fine with it has long a [XXX] gave him a cut of the profits from the sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11760414
  3. Filed May 29, 2026Failure Jul 1, 2025Granada Hills, CAAir bags, Unknown or other

    Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing the entire dashboard which costs over $10,000. This is apparently a very common issue.

    NHTSA complaint 11740920
  4. Filed May 21, 2026Failure May 21, 2026Eugene, ORAir bags

    Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

    NHTSA complaint 11739293
  5. Filed Mar 3, 2026Failure Feb 26, 2026Novato, CAFuel/propulsion system

    I noticed a hesitation when I Pressed the gas pedal, I also noticed the smell of Gasoline when I parked it in my Garage. I had my Certified mechanic look at it and he told me there was a recall on the Fuel sending unit, creating a transfer case failure, apparently the flange breaks and leaks gas. I googled it and it confirms it. I called the local dealer and they have not called me back?

    NHTSA complaint 11721778
  6. Filed Dec 8, 2025Failure Oct 2, 2024Atlanta, GAAir bags, Unknown or other

    Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked and recommended replacing it. This is a very common issue.

    NHTSA complaint 11703693
  7. Filed Oct 25, 2025Failure Oct 1, 2025Hampton Falls, NHAir bags

    passenger side leather covered dashboard delaminated making air bag deployment inpossible

    NHTSA complaint 11695576
  8. Filed Jan 11, 2025Failure Jan 1, 2024Frisco, TXAir bags, Unknown or other

    Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue.

    NHTSA complaint 11635383
  9. Filed Nov 25, 2024Failure Mar 26, 2021Arlington, VAEngine

    Engine oil leak detected in 2021 @33,195 miles caused by broken aluminum bolts in upper part of timing cover. Repaired by dealer on a “good will” basis for what I was told would have cost me approximately $9-10,000. Oil leak reappeared in 2023 @44,657 miles (less than 12,000 since first leak) caused again by broken aluminum bolts in the lower, upper oil pan, and timing cover. Repair done this time by independent shop at a cost of $6,865.70.

    NHTSA complaint 11627258
  10. Filed Nov 23, 2024Failure Nov 1, 2022West Covina, CAAir bags, Unknown or other

    Porsche cayenne leather dashboard shrunk and peeling out. I was told that if the car was in an accident, the airbag might not deploy correctly. This is a common issue.

    NHTSA complaint 11627046
  11. Filed Nov 22, 2024Failure Nov 22, 2024Madison, WIAir bags, Unknown or other

    The dashboard leather has shrunk and the staples are beginning to pull out. I have read that this may keep the dashboard airbag from property deploying in the case of an accident. This is a common issue and the dealers are recommending replacement.

    NHTSA complaint 11626837
  12. Filed Sep 22, 2024Failure Sep 22, 2024Baton Rouge, LAAir bags, Unknown or other

    Porsche leather dashboard shrunk and staples pulled out. I was told by a Porsche service technician that if the vehicle was in an accident, the air bag might not deploy correctly. The Porsche dealer diagnosed it and recommended replacing it. This is a very common issue.

    NHTSA complaint 11615812
  13. Filed Sep 5, 2024Failure Sep 5, 2024West Hollywood, CAExterior lighting

    **Subject**: Urgent Safety Concern: Headlight Condensation and Water Damage in 2015-2018 Porsche Cayenne 958.2 Dear NHTSA, I am writing to report a serious safety issue with the LED matrix headlights on my 2016 Porsche Cayenne GTS (958.2). The problem involves severe condensation buildup within the headlight assembly, leading to water damage and electrical failures. This defect has caused my headlights to fail, particularly during nighttime driving in heavy rain, which significantly reduced visibility. This failure could have resulted in a major accident, putting my life and the lives of others at risk. The vehicle is available for inspection upon request. The issue first became noticeable after a rainstorm, where condensation started to build up inside the headlights. Despite multiple visits to my local Porsche dealership, where they confirmed the problem and attempted repairs, the issue continues to persist. I also notified Porsche corporate directly, but neither the dealership nor Porsche offered any assistance or permanent resolution. Both have failed to take responsibility for what I believe is a widespread defect, as I have found numerous similar reports from other owners. No warning lights or messages were displayed prior to the headlight failure, which made the issue even more dangerous. Without any prior indication, I was left driving without functioning headlights at night, in poor weather conditions. Given the potential for catastrophic consequences, I strongly urge NHTSA to investigate this issue. A recall or other corrective action is necessary to prevent further risks to drivers. Thank you for your attention to this matter.

    NHTSA complaint 11612920
  14. Filed Aug 21, 2024Failure Sep 19, 2023Massapequa, NYUnknown or other

    Backup Camera Intermittent, Yes, available for inspection. Unexpected blackout of the screen. Cannot see pedestrians behind when backing out and expecting to see from the camera instead of rear view mirror. Yes, reproduced by the Dealer. Yes, by the Dealer representing the manufacturer. No warning of any kind. First appeared 9/19/23 Unknown.

    NHTSA complaint 11609968
  15. Filed Aug 15, 2024Failure Aug 14, 2024Lake Charles, LAAir bags

    Dear NHTSA, I am writing to express a serious safety concern regarding the dashboard of my 2016 Porsche Cayenne S. The leather on the dash has begun to shrink and is no longer fitted properly. This misalignment is causing me significant worry about the potential impact on airbag deployment in the event of an accident. Given the crucial role that the dashboard and its covering play in the proper functioning of the airbag system, this issue could compromise the airbags' deployment or effectiveness. This is not only a major safety concern but also poses a risk of the airbags failing to protect occupants as intended, potentially leading to severe consequences during a collision. I am aware that this problem is not unique to my vehicle, as several other owners of the same model have reported similar issues. The potential impact on safety is alarming, and I believe this requires immediate attention. I kindly request that you investigate this issue urgently and advise on the appropriate resolution to ensure the safety of the vehicle’s airbag system. Prompt action is essential to address this potential risk.

    NHTSA complaint 11608655
  16. Filed Apr 11, 2024Failure Sep 10, 2020Boxford, MAAir bags, Unknown or other

    Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing it. This is a very common issue

    NHTSA complaint 11582346
  17. Filed Dec 27, 2023Failure Sep 27, 202386,000 milesBayonne, NJExterior lighting

    The contact owns a 2016 Porsche Cayenne. The contact stated that water had leaked inside the front driver's side and passenger's side headlamps. The contact stated that the failure caused the headlights to become foggy and significantly dim, reducing the visibility of the roadway. The contact stated that he had received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the dealer sealed the headlamps while there was water inside. The dealer declined to perform additional repairs. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

    NHTSA complaint 11562147
  18. Filed Nov 26, 2023Failure Nov 26, 2023Homewood, ALPower train

    While driving vehicle, noticed some slippage/clunking when turning. Took vehicle to Porsche dealer, they said transfer case needed to be replaced. Car has 12,600 original miles on it. Dealer said there was an extended warranty on the transfer case that had expired. In researching, it became obvious that there is a Porsche design problem that affected several model years for the Cayenne. As a mechanical engineer I am concerned that a transfer case failure at freeway speeds could be dangerous. Separately an auto mechanic shop opined that driving without replacing could be a safety concern. In my opinion there should have been a recall rather than a extended warranty.

    NHTSA complaint 11556846
  19. Filed Sep 7, 2023Failure Nov 1, 2022Queens, NYEngine, Fuel/propulsion system

    car had a smell of gas diesel fumes inside cabin from air conditioning system. number of oil leaks over the years as well. now car at dealer for repair over 10 month. not fixed yet. number of problem with same diesel engine on line, even article i found . car was sold as CPO , it was new unregister, but they guaranteed us there will be no emission problems or leaking with this car. now warranty almost over Nov 2023 , and I will get a defective car back maybe... after warranty will expire! more importantly a car that leaks oil or diesel and smells inside the cabin from that.

    NHTSA complaint 11543209
  20. Filed Jun 5, 2023Failure May 1, 2023Davis, CAPower train

    At slow speed, under acceleration, the transfer case slips, and makes a thumping noise. Over time, the car has poor acceleration when trying to get up to speed with other cars. The dealer has confirmed that this is a problem with Porsche Cayennes. Thank you.

    NHTSA complaint 11525322
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

522 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • No. 28-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
  • No. 27-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
  • No. 26-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
  • No. 25-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
  • 18/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (18/26)
  • No. TLLI2602 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for How to use Frontline.io on the HoloLens 2
  • No. TLLI2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
  • No. D782.1 May 28, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers me…
  • No. D785 May 22, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the module connector. The vehicles affected are ones that use the part number(s) mentioned.
  • No. 2604 May 14, 2026 · Service Bulletin/Repair Instructions
    Special tools and equipment information for VAS 6296/10 Auto-Ship and Q1 2026 Software Spec Update Available
  • No. D784 May 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the (976809858) Fuel filler flap module. The vehicles affected are ones that use the part number mentioned.
  • No. D783 May 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving servomotor and rear light. Part numbers affected are 976411881E, 976511881E, PAD411881B, PAD511881A, PAD411881C, 973945093BC. The vehicles involved are ones that use the part numbers mentioned.
  • No. 46-26 May 6, 2026 · Service Bulletin/Repair Instructions
    Technical information for a software update of various control units: Software Network VR28.13 SQ4
  • No. D782 Apr 27, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
  • No. D781 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving (992513031K) Shock absorber (spring cyl.). The vehicles affected are ones that use the part number mentioned.
  • No. D780 Apr 17, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the transmission oil. Part number 00004321012 is affected - the vehicles that use this part number should be included.
  • No. D779 Apr 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for Parts Withdrawal - Oil Pressure Sender. The vehicles affected are ones that use the part number PAB906060.
  • No. D778 Apr 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving various parts. The vehicles affected are ones that use the part numbers mentioned. Part numbers: 0PD145703E, 0PD145703H, 0PD907123G, 0PD907123K
  • No. D777 Apr 10, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the high-voltage battery. The vehicles affected are ones that use the part numbers mentioned. 9J1915099AS, 9J1915100AS, and 9J1915100AQ
  • No. D776 Apr 8, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the transmission oil. The vehicles affected are ones that use the part number 00004330563
  • No. 10-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Symptom based workshop manual involving the Belt Lock Warning on Driver's Side Permanently Active in Conjunction with Fault Memory Entry with Regard to Belt Lock Switch "B101C07". The vehicles affected are listed in the attached PDF.
  • No. 04-26 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Technical information for a Time and Date Display Not Up-to-Date/Available After the 12-Volt Vehicle Electrical System Battery. The vehicles affected are in the attached PDF. has been Disconnected for a Long Time
Source: NHTSA manufacturer communications files.