Model year

2025 Porsche Macan

SUV, electric, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jul 2, 2025 to Aug 27, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints9Close to the median 2025 suv
Severity index33.32025 suvs average 8.9
First 24 months9Complaints in its first two years
Complaints over time

Complaints about the 2025 Porsche Macan peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02468202520267
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

44% of complaints about the 2025 Porsche Macan name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
4
Driver assistance
2
Structure
2
Back-over prevention
1
Engine and cooling
1
Fuel system
1
Latches and locks
1
Powertrain
1
Brakes
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2025 Porsche Macan

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Porsche Macan

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Aug 27, 2026Failure Aug 26, 2026Las Vegas, NVElectrical system

    The left usb-c port does not work and the rearview camera image may not display when the vehicle is placed in reverse. As such, the vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    NHTSA complaint 11759899
  2. Filed Jun 26, 2026Failure Jun 26, 2026Newtown, PALatches/locks/linkages, Unknown or other

    Yesterday, I viewed photos of a Macan EV that was significantly damaged when the hood flew open while the vehicle was in motion. This caused me to investigate the safety of my vehicle. I have found that there is no secondary "mechanical only" safety latch on the hood of this newly designed car. This means a single button push on the key fob, or inside the vehicle's control panel will rapidly eject the frunk open, with no human physical intervention with a safety latch. While a car's software is programmed to prohibit hood opening while the car is in motion, a software glitch/fail could still cause unplanned opening. As I understand CFR 571.113--Standard 113 Hood Latch Systems, the lack of a "mechanical only" secondary latch requiring human intervention to open--is not consistent with the intent of Section 113.

    NHTSA complaint 11746641
  3. Filed Jun 5, 2026Failure May 26, 2026Los Angeles, CABody

    On XXX, while at a residential complex in [XXX], I got into my 2025 Porsche Cayenne and gently closed the door. Upon closing the door, the rear window spontaneously shattered completely. The conditions at the time were as follows: • Outdoor temperature: approximately 85°F — well within normal operating range • No prior chips, cracks, or visible damage to the glass before the incident • No external impact, projectile, vandalism, or theft attempt of any kind • No vehicles or people were in the immediate area at the time of failure • The only action taken was a normal, gentle closing of the car door This was not a minor crack. The window shattered completely and without warning. Flying glass debris posed a serious safety hazard to myself and anyone nearby. We were fortunate no injuries occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11742405
  4. Filed Jun 3, 2026Failure Jun 1, 2026London, MIEngine, Automatic emergency braking, Vehicle speed controlCrash1 injured

    While slowing to a near-complete stop and preparing to shift into Park at a low-speed private property location, the vehicle suddenly and violently accelerated without any driver input. The operator, a [XXX] experienced driver, had no time to react. The vehicle travelled approximately 200-300 meters uncontrolled, narrowly missed a grounds keeper operating a tractor on the paved road, left the paved road, drove over a fallen log and between trees, and stopped autonomously just before hitting a tree directly ahead. The driver did not brake at any point. The vehicle stopped itself. Physical evidence at the scene shows deep tire marks dug into soft ground consistent with autonomous emergency braking activation directed straight toward the tree. Four witnesses were present including a bystander who nearly was struck by the vehicle. A formal safety case has been opened with the manufacturer's corporate office. Federal safety complaint also filed with Transport Canada. A nearly identical sudden unintended acceleration incident involving a 2023 Porsche Macan while parking is already on record with NHTSA. This appears to represent a pattern on the same platform and warrants formal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11741847
  5. Filed May 24, 2026Failure Mar 14, 2026Carsbad, CAElectrical system, Service brakes, SteeringCrash

    I had a red sign on dashboard saying:*chassis failure, park the car carefully.* the car was towed to Porshe. And, was released after one week as safe to drive and dismissed the sign as a glitch. The second day of releasing the car, I had a major accident while parking the car in the garage. The accident resulted in damage to the outer wall and to cabinets. I requested an investigation of the car and the results from Porshe weren’t convincing. I know I pushed the brake twice but the car jumped with acceleration twice and stopped because of the wreckage in front of it.

    NHTSA complaint 11739807
  6. Filed May 21, 2026Failure May 16, 2026Houston, TXBody

    Door failed to open from inside. Vehicle was used to travel approximately 6 miles from my home to a store. Upon arrival, the vehicle was placed into park. The door would not open from the inside and I was unable to exit the vehicle. Attempts were made to lock and unlock the door, in addition to pushing on the door with my body while holding the door handle in the open position. Only after placing the car into reverse and back into park did the door open normally. At the next stop, the door opened from the inside, but only after a few seconds and two attempts. The problem has not repeated itself in the 5 to 10 trips since.

    NHTSA complaint 11739356
  7. Filed Feb 13, 2026Failure Jan 5, 2026Gardnerville, NVRearview system braking, Warnings, Blind spot detection

    Collision warning system has never worked properly. Now it is not working at all. This was verify by Jeff Leather service director at Reno Porsche on Jan 22. They basically said the because it is old tecknology there is not much they can do about it. They are still selling new 2026 Macan with the same issues. Because most customer do not even reallize the problem. I am a senior customer and I believe that this is an important system for my safety. Being my comprehension why Porsche choose to ignore this problem

    NHTSA complaint 11717807
  8. Filed Oct 10, 2025Failure Sep 30, 2025Seattle, WAElectrical systemFire

    I was driving on the highway at 60mph on a 4 month old 2025 Porsche Macan Ev 4S. I turned off the AC for both driver and passenger. I suddenly started seeing increasingly larger clouds of black smoke coming out of the passenger side of the cabin, and a clear and increasing smell of something burning. I had to roll down my windows because of the smoke. The cabin filled with black smoke. I tried different things to see if something was broken, and as part of my troubleshooting I turned the AC back on. That got the smoke to clear. There was no warning indicator, no message and no service required indicator on my dash. I did not receive any recall notices. I brought the car in to the Porsche Bellevue Service Center to get it serviced. The service attendant insisted that as the car was not reproducing the issue at that exact moment there was nothing they could do more than a visual inspection. I insisted and they agreed to investigate. They found an active Porsche bulletin for my vehicle, SY 828055 'Smoke and or a burnt odor from vents in the passenger compartment'. The service center did replace the passenger ac unit and this has not happened since. The attendant was clearly not trained on these bulletins as they kept denying anything could possibly be wrong with the car telling me 'we can't just take your car apart for a problem that happened once'. When this was in fact what needed to happen. A electric car that's 4 months old catching fire at 60mph on the highway is not normal. It's a major safety issue. If I hadn't lucked into turning the AC on I imagine this would have been a major fire on the freeway. Can you help bring this to Porsche's attention? I'm surprised this was not part of a recall.

    NHTSA complaint 11692623
  9. Filed Jul 2, 2025Failure Jul 2, 2025Bernardsville, NJElectrical system, Fuel/propulsion system, Power train

    When pressing the PARK button the vehicle does not always engage the parking brake and instead stays in gear. This can occur if the vehicle is in D or R, and occurs even if there is an audible “click” to register the press of the parking button. In 3000 miles, this has happened at least 6 times. A video is available on request, as you can’t show this in a still photo.

    NHTSA complaint 11670953
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

222 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SPTL2609 Sep 14, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
  • WSM5 Sep 18, 2026 · Service Campaign
    Porsche intranet posting for Campaign WSM5 – Replacing engine data sticker (VECI)
  • No. WSM5 Sep 18, 2026 · Service Campaign
    Technical Information for Campaign WSM5 – Replacing engine data sticker (VECI)
  • No. 31-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils
  • No. 30-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils
  • No. 29-26 Sep 22, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils
  • No. 36-26 Sep 8, 2026 · Service Bulletin/Repair Instructions
    Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils
  • No. 12-26 Sep 1, 2026 · Service Bulletin/Repair Instructions
    Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
  • SPTL2314a Aug 28, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers
  • SPTL2608 Aug 17, 2026 · Service Bulletin/Repair Instructions
    Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available
  • GR16D8a Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Model Type Designations
  • GR16D8 Aug 14, 2026 · Service Bulletin/Repair Instructions
    Product Knowledge for Chassis/VIN Numbering Systems
  • GR13D803 Aug 28, 2026 · Service Bulletin/Repair Instructions
    Parts Withdrawal - Control Valve
  • 74/25 Jul 25, 2026 · Service Bulletin/Repair Instructions
    Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)
  • 13/26 Jul 22, 2026 · Service Bulletin/Repair Instructions
    Allocation of Approved Engine Oils MY 2027 (13/26)
  • 39/26 Jul 17, 2026 · Warranty Program/Extension
    Warranty Information: Warranty Extension for Transmission Electronics Control Unit (39/26)
  • SPTL 2607a Jul 30, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2607 Jul 27, 2026 · Service Bulletin/Repair Instructions
    VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • SPTL 2603b Jul 7, 2026 · Service Bulletin/Repair Instructions
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • TSTR 2642 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.300.000
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2641 Jul 21, 2026 · Service Bulletin/Repair Instructions
    PiUS Update Information Software Version: 3.2
  • TSTR 2640 Jul 13, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.051
  • TSTR 2639 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.041
  • TSTR 2638 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.040
  • TSTR 2637 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.035
  • GR13D790 Jun 23, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D789 Jun 19, 2026 · Other
    Parts Withdrawal - Various Parts
  • GR13D788 Jun 18, 2026 · Other
    Parts Withdrawal - Various Parts
  • TSTR2636 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.031
  • TSTR2635 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.030
  • TSTR2634 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.023
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2633 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.022
  • TSTR2632 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.015
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2631 Jun 16, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.010
  • TSTR2630 Jun 9, 2026 · Service Bulletin/Repair Instructions
    Porsche Tester Software Update Information Software Version: 44.200.001
  • SPTL2603a Jun 25, 2026 · Other
    Porsche Approved Collision Center – Acquiring Special Tools and Equipment
  • 40/26 4407 Jun 30, 2026 · Service Bulletin/Repair Instructions
    Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26)
  • 20/26 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (20/26)
  • 19/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (19/26)
  • 21/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (21/26)
  • 15/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche A40 Engine Oils (15/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 16/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C30 Engine Oils (16/26)
  • 17/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C20 Engine Oils (17/26)
  • 18/26 1701 Jun 25, 2026 · Other
    Overview of Approved Porsche C40 Engine Oils (18/26)
  • 87/20 4812 Jun 19, 2026 · Service Bulletin/Repair Instructions
    Noise Symptom - Creaking Noise can be Heard When Touching the Steering Wheel Cover: Reworking Front Steering Wheel Cover (SY 87/20)
  • No. TLLI2602 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for How to use Frontline.io on the HoloLens 2
  • No. TLLI2601 May 29, 2026 · Service Bulletin/Repair Instructions
    Tech live look information bulletin for how to use fronline.io on mobile devices and tablets.
  • No. D782.1 May 28, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers me…
  • No. D785 May 22, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving 9J1827447B, PAA971221B, and 95B201060AA. The lock, the fuel tank attachments, and the module connector. The vehicles affected are ones that use the part number(s) mentioned.
  • No. 2604 May 14, 2026 · Service Bulletin/Repair Instructions
    Special tools and equipment information for VAS 6296/10 Auto-Ship and Q1 2026 Software Spec Update Available
  • No. D784 May 13, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the (976809858) Fuel filler flap module. The vehicles affected are ones that use the part number mentioned.
  • No. D783 May 11, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving servomotor and rear light. Part numbers affected are 976411881E, 976511881E, PAD411881B, PAD511881A, PAD411881C, 973945093BC. The vehicles involved are ones that use the part numbers mentioned.
  • No. 46-26 May 6, 2026 · Service Bulletin/Repair Instructions
    Technical information for a software update of various control units: Software Network VR28.13 SQ4
  • No. D782 Apr 27, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
  • No. D781 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Parts information for parts withdrawal involving (992513031K) Shock absorber (spring cyl.). The vehicles affected are ones that use the part number mentioned.
Source: NHTSA manufacturer communications files.