Complaints over time
Complaints about the 2024 Prevost H3-45 peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Prevost H3-45
Bus, diesel, built in Canada. Owner complaints on file from Sep 11, 2025 to Sep 11, 2025.
Recall campaigns covering this model year75,349 vehicles or units across those campaigns
Owner complaints1Not enough peers on file
Severity index0.02024 buss average 0.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 Prevost H3-45 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2024 Prevost H3-45
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-523 | Jul 9, 2024 | Wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable | Adaptive equipment | 2,653 | Part replacement |
| 24V-213 | Mar 20, 2024 | Coolant heaters may generate excessive exhaust gas and overheat | Equipment | 37 | Part replacement |
| 24V-179 | Mar 6, 2024 | Grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of… | Electrical system | 79 | Repair or modification |
| 23V-889 | Dec 22, 2023 | Red beacon lighting on the Threshold Warning System (TWS) may not be bright enough | Adaptive equipment | 2,100 | Part replacement |
| 23V-805 | Dec 1, 2023 | Radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly | Driver assistance | 183 | Part replacement |
| 23V-761 | Nov 10, 2023 | Grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat | Electrical system | 204 | Part replacement |
| 23V-474 | Jul 11, 2023 | Right front turn signal light may fail when the turn signal or hazard warning lights are activated | Lighting | 93 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Prevost H3-45
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 11, 2025Failure Sep 11, 2025Slippery Rock, PAElectrical system, Seat belts
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part Number 867842 12 month fail quantity = 24 Passenger seat belt latches Part Number 868154 12 month fail rate quantity =17 Passenger seat electrical outlet cover Part Number 868292 12 month fail rate = 160
NHTSA complaint 11686635
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
9 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MI26-00 Feb 3, 2026 · Service Bulletin/Repair Instructions
The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the co… - IS-23019A Jun 4, 2024 · Service Bulletin/Repair Instructions
Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght. - WB24-02 Apr 4, 2024 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, replace parcel rack doors rubber bumper strip. - WB23-35 Mar 21, 2024 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, the DPF harness possibility needs to be replaced to avoid oxidation. - WB23-37 Dec 4, 2023 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, the wiper motor harness needs a modification to avoid connector terminals corrosion. - WB23-32A Dec 21, 2023 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps.… - WB23-32 Dec 12, 2023 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. - WB23-27 Dec 21, 2023 · Service Bulletin/Repair Instructions
On the vehicles affected by this bulletin, parcel rack door decals need to be changed. - IS-23019 Dec 14, 2023 · Service Bulletin/Repair Instructions
SWAY BAR COLLARS IMPROVEMENT
Source: NHTSA manufacturer communications files.