Complaints over time
Complaints about the 1997 Prevost H345 peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1997 Prevost H345
Body and fuel not decoded. Owner complaints on file from May 18, 2015 to May 18, 2015.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 1997 vehicle
Severity index100.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 1997 Prevost H345 name stability and traction control
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 1997 Prevost H345
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1997 Prevost H345
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 18, 2015Failure May 17, 2015Waretown, NJElectronic stability control (esc), Engine, Service brakes2 injured
TOUR BUS COMPANY: GARDEN STATE TRANSIT INC SPRINGFIELD, MA DOT 933664 ICC 390505 OWNER: LUIS CASTILLO 201-780-9899 FRONT RT BRAKE LOCKED UP ON THE WAY, HAD TO STOP AT PETER PAN FOR REPAIR. COOLANT WAS LEAKING, HAD TO STOP NUMEROUS TIMES FOR WATER. A/C STOPPED WORKING AFTER FIRST 3 HOURS EACH DAY. CALLED OWNER OF BUS COMPANY NUMEROUS TIMES FOR A NEW BUS. BUS GOT HEATED TO 84 DEGREES. 2 MINORS WERE GOING TO PASS OUT. EMERGENCY STOP AT ARBY'S IN FREDERICKSBURG, VA AND CALLED 911. BOTH MINORS TAKEN TO HOSPITAL FOR HEAT EXHAUSTION. BUS SHAKES VIOLENTLY AROUND 65MPH AND THE BUS SEVERELY SWAYS LEFT AND RIGHT. BATHROOM WAS INOPERABLE. NO TOILET PAPER OR SOLID WASTE ALLOWED IN TOILET.
NHTSA complaint 10717015
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.