2016 Proterra Catalyst recalls, complaints and investigations

Complaints over time

Complaints about the 2016 Proterra Catalyst by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

6 recall campaigns cover the 2016 Proterra Catalyst

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Proterra Catalyst
Campaign	Filed	Subject	Component	Vehicles	Remedy
22V-114	Feb 28, 2022	Plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen	Steering	724	Repair or modification
19V-283	Apr 9, 2019	Mesh cap covering the airline for the tow fitting can be clogged with road debris in inclement weather, possibly resulting in a build up of air…	Brakes	39	Repair or modification
19V-062	Jan 30, 2019	Affected vehicles are equipped with a four point height control system that may cause a load imbalance, overloading the front tires	Suspension	310	Not stated
19V-061	Jan 29, 2019	Affected vehicles lack a Graham White air brake supply reservoir, possibly resulting in long term moisture build up in the air brake system	Brakes	55	Repair or modification
19V-034	Jan 16, 2019	Certification label may list an incorrect gross front axle weight rating and/or incorrect tire pressures	Equipment	184	Part replacement
18V-750	Oct 23, 2018	Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break	Brakes	62	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2016 Proterra Catalyst

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

15 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

SC-20-076 Nov 1, 2022 · Service Bulletin/Repair Instructions
Transit bus repair to the electrical cabinet behind the drivers area. This bulletin updates the bracketry to be more robust in this area.
SC-20-109 Apr 28, 2021 · Service Bulletin/Repair Instructions
Transit bus repair to the exterior compartment panels to include a larger latch catch to support tolerance difference.
SC-20-168 Dec 22, 2020 · Service Bulletin/Repair Instructions
Transit bus repair instruction for the charge blade on the roof of the bus to supplement the repair manual to ensure connections have not come loose.
SC-21-034 Sep 21, 2021 · Service Bulletin/Repair Instructions
Transit bus repair to the air compressor, the previous banjo fitting was prone to leaking, the solid drain plug prevents compressor from losing oil.
SC-21-042 Jun 24, 2022 · Service Bulletin/Repair Instructions
Transit bus update to the air in take of the air compressor to support the compressor getting clean air into the unit to increase reliability.
SC-21-048 Aug 30, 2021 · Service Bulletin/Repair Instructions
Transit bus fleet check to inspect the steering gearboxes and replace hardware.
SC-21-183 Jan 27, 2022 · Service Bulletin/Repair Instructions
Transit bus repair instructions to install a drain in the cavity where the ADA ramp sits.
FC-22-046 Apr 22, 2022 · Service Bulletin/Repair Instructions
Transit bus quality check on bus bodies not produced by TPI. Inspecting the steering gear bolts to ensure torque strips are intact.
SC-22-155 Nov 7, 2022 · Service Bulletin/Repair Instructions
Repair instructions for transit buses that are not TPI bodies to replace the gearbox fasteners with locking fasteners.
FC-23-006 Nov 29, 2022 · Service Bulletin/Repair Instructions
Repair instructions for the telemetry system on the heavy duty transit buses if the system is not reporting.
SC-22-097 Oct 22, 2022 · Service Bulletin/Repair Instructions
Repair instructions for ADA ramp brackets that have come debonded due to water intrusion.
SC-19-84 Jul 10, 2019 · Service Bulletin/Repair Instructions
Pin placement in the dash DMUXK connector was incorrect and caused the ICAN network to be improperly terminated. Proterra issued this service bulletin to relocate the pin to properly terminate the ICAN network.
SC-19-72 Jul 10, 2019 · Service Bulletin/Repair Instructions
The brackets and latches on 40ft Catalyst buses holding the lid on the clamshell covering rooftop components can come loose, possibly causing the lid to open. An open lid on a moving vehicle could become damaged or in an extreme case disconnected, possibly …
SB-18-74 Feb 14, 2019 · Service Bulletin/Repair Instructions
Technical Service Bulletin Front Axle Control Arm Retrofit (RL75EC to RL82EC) was issued to replace the Control Arms on the front axle to allow a higher front axle weight.
SB-19-07 Feb 4, 2019 · Service Bulletin/Repair Instructions
Technical Service Bulletin Catalyst 40 FC Vehicle Software Update was issued to update the BMC Software to expand the max number of vehicles that can dock on the Proterra overhead charging system.

Source: NHTSA manufacturer communications files.

About service bulletins