Model yearDo not drive

2009 Ram 3500

Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Sep 18, 2017 to Jun 13, 2019.

Recall campaigns covering this model year2403k vehicles or units across those campaigns
Owner complaints3Below the median 2009 pickup
Severity index0.02009 pickups average 6.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2009 Ram 3500 peaked in 2017, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220172201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2009 Ram 3500 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
1
Brakes
1
Steering
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2009 Ram 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2009 Ram 3500
CampaignFiledSubjectComponentVehiclesRemedy
18V-021Jan 9, 2018In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant…Do not driveAirbags328,177Part replacement
16V-739Oct 13, 2016Affected vehicles have a 220 amp alternator that may suddenly failElectrical system74,811Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2009 Ram 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jun 13, 2019Failure Jun 3, 20198,000 milesGoleta, CAPower train

    TL* THE CONTACT OWNS A 2009 RAM 3500. WHILE DRIVING 45 MPH DOWN A HILL, THE VEHICLE DOWNSHIFTED FROM SIXTH TO FIFTH TO FOURTH GEAR AS THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON AGAIN FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AUTO FARM PRICE CHRYSLER DODGE JEEP RAM (354 UT-55, PRICE, UT 84501, (435) 637-3360) WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (FLETCHER CHRYSLER DODGE JEEP RAM, 3099 N MORTON ST, FRANKLIN, IN 46131, (317) 738-4170) WHERE A SECOND DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS PRESENT. THE DEALER STATED THAT THE DOWNSHIFTING WAS NORMAL WHEN TRAVELING DOWN A HILL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 8,000.

    NHTSA complaint 11219681
  2. Filed Nov 4, 2017Failure May 10, 201790,000 milesVancouver, WAService brakes

    BREAKS WENT OUT WHILE DRIVING ON THE FREEWAY. EMERGENCY STOP LUCKY NOT MANY CARS ON THE FREEWAY AT THE TIME. THE HYDRO BREAK BOOSTER WENT OUT. THIS WAS RECALLED ON TRUCKS MANUFACTURED EARLIER IN THE YEAR AND WAS NOT RECALLED FOR THE PRODUCTION DATE OF MY TRUCK. NEARLY CRASHED AT HIGHWAY SPENDS.

    NHTSA complaint 11043241
  3. Filed Sep 18, 2017Failure Sep 17, 2017Lee's Summit, MOSteering, Suspension

    IT HAS A DEATH WOBBLE SO BAD MY WIFE JUST ABOUT LOST CONTROL OF THE TRUCK AS WE WHERE GOING DOWN THE HIGHWAY AT 70 MILES A HOUR.

    NHTSA complaint 11024039
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

184 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • S1709000010 Mar 6, 2022 · Service Bulletin/Repair Instructions
    Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacem…
  • 68332810 Sep 7, 2016 · Service Bulletin/Repair Instructions
    Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan …
  • 9002887 Feb 11, 2015 · Service Bulletin/Repair Instructions
    Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector…
  • 9004009 Apr 7, 2021 · Service Bulletin/Repair Instructions
    Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built…
  • 9002828 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement please order 68253099AA. Note: …
  • S2121000003 Mar 4, 2021 · Service Bulletin/Repair Instructions
    Transfer Case Gear Motor/Actuator Installation Guidelines.
  • 9004350 Mar 10, 2021 · Service Bulletin/Repair Instructions
    GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further detai…
  • S1709000010RevB Mar 6, 2022 · Service Bulletin/Repair Instructions
    Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacem…
  • 9004351 Feb 24, 2021 · Service Bulletin/Repair Instructions
    PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: …
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 9001762 Nov 5, 2014 · Service Bulletin/Repair Instructions
    Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 25…
  • N0802072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
    Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved …
  • 9002688 Feb 13, 2013 · Service Bulletin/Repair Instructions
    68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in th…
  • 09-001-13 Feb 6, 2013 · Service Bulletin/Repair Instructions
    Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of e…
  • 14-005-12 Nov 29, 2012 · Service Bulletin/Repair Instructions
    Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
  • 18-022-13 May 22, 2013 · Service Bulletin/Repair Instructions
    Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
  • 25-001-13 REV. A May 10, 2013 · Service Bulletin/Repair Instructions
    MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold -…
  • S1709000010 Rev. Jan 16, 2021 · Service Bulletin/Repair Instructions
    Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacem…
  • S1709000010 RevB Mar 6, 2022 · Service Bulletin/Repair Instructions
    Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacem…
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • S2121000003 Mar 4, 2021 · Service Bulletin/Repair Instructions
    Transfer Case Gear Motor/Actuator Installation Guidelines.
  • 9004350 Mar 10, 2021 · Service Bulletin/Repair Instructions
    GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further detai…
  • 25-001-13 Jan 25, 2013 · Service Bulletin/Repair Instructions
    MIL Illumination Due to P2000, P2A00 and/or P2A01 This bulletin involves verifying all service bulletins related to high sooting issues have been properly addressed, inspecting both Oxygen (O2) sensors and either cleaning the sensors or replacing sensors…
  • 18-022-13 May 22, 2013 · Service Bulletin/Repair Instructions
    Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
  • 25-001-13 REV. A May 10, 2013 · Service Bulletin/Repair Instructions
    MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Ba…
  • 9004351 Feb 24, 2021 · Service Bulletin/Repair Instructions
    PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: …
  • S1709000010 Rev. Jan 16, 2021 · Service Bulletin/Repair Instructions
    Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacem…
  • 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
    Disinfectant Solution Recommended for COVID-19
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • S2021000002 Apr 18, 2020 · Service Bulletin/Repair Instructions
    Valve Body Pressure Testing Plug Inspection
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 9003220 Aug 7, 2019 · Service Bulletin/Repair Instructions
    RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If eit…
  • OD55431 May 22, 2019 · Service Bulletin/Repair Instructions
    Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
  • OD55341 May 17, 2019 · Service Bulletin/Repair Instructions
    Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
  • Volume 5 Issue 5 May 29, 2019 · Service Bulletin/Repair Instructions
    Warranty Operations Newsletter ? Volume 5, Issue 5
  • Volume 5 Issue 4 May 1, 2019 · Service Bulletin/Repair Instructions
    Warranty Operations Newsletter Volume 5, Issue 4
  • 55502 May 30, 2019 · Service Bulletin/Repair Instructions
    PadKit- Front Disc Brake
  • 55488 May 30, 2019 · Service Bulletin/Repair Instructions
    PadKit- Front Disc Brake
  • 55189 May 29, 2019 · Service Bulletin/Repair Instructions
    Actuator-Multiaitr
  • 55308 May 29, 2019 · Service Bulletin/Repair Instructions
    Bin- Storage
  • 55429 May 29, 2019 · Service Bulletin/Repair Instructions
    Mat Kit- Floor Front
  • 55134 May 22, 2019 · Service Bulletin/Repair Instructions
    Latch- Front Door
  • 55312 May 22, 2019 · Service Bulletin/Repair Instructions
    Molding-Wheel Plane
  • 55309 May 22, 2019 · Service Bulletin/Repair Instructions
    Power Transfer Unit
  • 55310 May 22, 2019 · Service Bulletin/Repair Instructions
    Run-Front Door Glass
  • 54935 May 22, 2019 · Service Bulletin/Repair Instructions
    Sensor-nitrous oxlde
  • 55311 May 21, 2019 · Service Bulletin/Repair Instructions
    Damper-Steering
  • 55322 May 20, 2019 · Service Bulletin/Repair Instructions
    Head-Cylinder
  • 55324 May 20, 2019 · Service Bulletin/Repair Instructions
    Head-Cylinder
  • 55272 May 17, 2019 · Service Bulletin/Repair Instructions
    Tube- Fuel Filler
  • 55221 May 16, 2019 · Service Bulletin/Repair Instructions
    Engine Oil- OW20
  • 55136 May 15, 2019 · Service Bulletin/Repair Instructions
    Tube- Fuel Filler
  • 55096 May 14, 2019 · Service Bulletin/Repair Instructions
    Engine Oil- OW20
Source: NHTSA manufacturer communications files.