2024 Ram 3500

44 complaints on file, page 1 of 3.

1. Filed Sep 24, 2026Failure Jun 15, 2026Punta Gorda, FLEngine

   The truck has a CEL P2459. The unit was taken back to the dealer on June 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. The CEL continued to display P2459, and I returned the truck to the dealer on 9/23. The dealer stated I had a defective air cleaner housing and was willing to pay 80% of the cost. They also said the restriction likely caused the DPF filter to plug because it caused excessive DPF generation. I believe this defective air housing may be on multiple units since these are likely purchased in batches. Ram should replace all air cleaner housings from the manufacturer batch related to my unit. They should also cover any parts caused by this defective air cleaner housing. Ram should cover the plugged Diesel Particulate Filter and the air cleaner housing.

   NHTSA complaint 11766631
2. Filed Sep 9, 2026Failure Feb 1, 20264,000 milesMilford, NJAccelerator pedalCrash

   The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The contact stated that the front passenger’s side of the vehicle sustained severe damage. The vehicle was taken to a body shop and inspected by the insurance company for a claim. The dealer was contacted. The contact stated that the independent acceleration had occurred several times before the crash. The failure mileage was approximately 4,000.

   NHTSA complaint 11763049
3. Filed Sep 8, 2026Failure Nov 1, 2025new orleans, LAElectrical system, Service brakes

   towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel

   NHTSA complaint 11762908
4. Filed Aug 20, 2026Failure Jul 15, 2026Tower Hill, ILSuspension, Lower ball joint, Shock absorber

   See attached document for complaint.

   NHTSA complaint 11758278
5. Filed Jul 20, 2026Failure Jul 20, 2026Houston, ALSuspension

   The truck is in for its second front end alignment. I bought it brand new in October 2024 and it has about 43000 miles on it. I'm concerned for my family's safety. If it is going out of alignment this often, I don't feel safe driving it. The dealership has no explanation of why its going out so fast. I know I'm not the only one having this problem. There are thousands of people saying they are having the same issues. It was out of alignment from the factory. Pretty much all of them are. Something needs to be done about this. I put today's date but the first time I took it in was less than a year and 20000 miles ago.

   NHTSA complaint 11751648
6. Filed Jul 16, 2026Failure Jul 15, 2026Albrightsville, PAAir bagsCrash

   Vehicle was in a heavy front collision and the airbags did not deploy.

   NHTSA complaint 11750867
7. Filed Jul 10, 2026Failure Jul 7, 2026Highland Lakes, NJElectrical system, Service brakes

   Loss of various systems while towing 14,000# trailer in hilly terrain. Loss of trailer brakes caused diminished control on the vehicle. * 4WD System Temporarily Unavailable * Service Antilock Brake System * Service Electronic Stability Control * Service Trailer Brake System The issue was previously repaired 3x. The problem originally happened 3x on the same road in the same spot. Right turn off a road, then going up hill. The first 2x lasting less than 10 miles. The 3rd, approximately 6,000 miles. This time (4th) it happened while towing 14,000# trailer. Made a left turn, then proceeded up a hill. Scanned the truck and got code C0037-2F. "Left Rear Wheel Speed Sensor Signal Erratic". Possibly issue with body / chassis / suspension flex or internal axle component being loose. The sensor was already replaced 2x, along with other components under warranty.

   NHTSA complaint 11749466
8. Filed Jun 30, 2026Failure Jun 21, 2026Plainfield, INTrailer hitches

   The contact owns a 2024 Ram 3500 equipped with Weigh Safe Trailer Heavy Duty Transfer Hitch Model, Serial Number: (Unknown), also known as the Heavy-Duty Weight Distribution Hitch, True Tow Distribution Hitch Heavy Weight. The contact stated that while driving approximately 40 MPH, an aluminum pin sheared off, causing the trailer hitch to disconnect from the vehicle. The contact became aware that the trailer was slightly drifting towards the right. The contact released the accelerator pedal, and the trailer slightly lowered and was dragging on the pavement. The contact stopped the vehicle, activated the hazard lights, and reconnected the trailer with a spare trailer hitch. The contact emailed the manufacturer to report the failure and provided photos of the damage. The manufacturer advised the contact to go to the website to file a warranty claim; however, the contact was unable to complete the warranty claim. The failure mileage was unavailable.

   NHTSA complaint 11747357
9. Filed Jun 19, 2026Failure Nov 21, 2025Dewey, AZElectrical system1 injured

   PTC heater short circuited, overheated and scorched/melted itself as well as other plastic Hvac components and sent toxic fumes into the passenger compartment via the HVAC vents. This truck has been in 2 different Dodge dealer service departments multiple times for the same failures. After repairs were performed, the same failures occurred on the way home from the dealer. The PTC heater grid sits INSIDE of the HVAC airway. I am now experiencing multiple adverse medical symptoms from these exposures.

   NHTSA complaint 11745306
10. Filed Jun 3, 2026Failure Jun 1, 2026Severn, MD 21144-1044, MDTires

    I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks exist on the tire). This cracking is consistent and present on all four of the tires. The cracks continue to open up and are to the point that I am afraid to drive the truck. I have been to both the selling dealer and 2 separate Firestone Corporate Sponsored Tire stores for inspections. Everyone seems to agree that this should not happen, but no one wants to take responsibility for the warranty to correct this concern. The selling dealer indicates that they are not responsible for the tire warranty and the Firestone Stores and a district represent have communicated to me that, even though that I purchased the truck brand new, I am not the original purchaser of the tires and therefore they are not covered under warranty. Obviously, a finger pointing exercise and choice by each manufacture to place my safety at risk. I have no choice except to purchase new tires so that I can continue to operate my truck safely. I have pictures of the concerns, and the tires will be available for inspection if requested.

    NHTSA complaint 11741870
11. Filed May 8, 2026Failure May 5, 2026foresthill, CASuspension

    when towing the rear end bounce you in on coming lanes! I saw oil on shock took to dealer they fought me on replacing it then they said they will replace 1 and want to send me down the road 1/2 fixed ! No dealer will replace 1 always in pairs because it will cause un even braking and safety issues ! This was at Auburn jeep [XXX] ! If they do this type of work jeperdizing peoples safety they should have there licence pulled INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11736532
12. Filed Apr 10, 2026Failure Apr 10, 202696,000 milesPinellas Park, FLSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase, the mileage was 29,000. It was later discovered that the mileage was 96,000 upon scanning the vehicle.

    NHTSA complaint 11730331
13. Filed Apr 10, 2026Failure Apr 10, 2026169,301 milesPinellas Park, FLSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2024 Ram 3500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 58,449. It was later discovered that the mileage was 169,301 upon scanning the vehicle.

    NHTSA complaint 11730330
14. Filed Apr 7, 2026Failure Dec 7, 202567,000 milesLittlefield, TXAir bags, Steering

    The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.

    NHTSA complaint 11729671
15. Filed Mar 24, 2026Failure Dec 10, 2025Rancho Cordova, CAElectrical system, Exterior lighting

    This complaint involves a 2024 Ram 3500 with an unresolved electrical system issue associated with the rear backup camera and related wiring. The vehicle initially presented with a malfunctioning backup camera, including unclear or distorted image quality, which affects rear visibility and safe operation while reversing. The vehicle was taken to authorized dealerships for repair on multiple occasions. During the course of these repair attempts, the wiring associated with the system was damaged, resulting in an ongoing electrical system issue that has not been resolved. The vehicle has now been out of service for approximately 71 days. Most recently, the authorized dealership confirmed that the required parts to complete the repair are unavailable, there is no estimated timeline for parts availability, and the repair cannot be completed at this time. As a result, there is currently no repair plan in place. This situation raises safety concerns due to the loss of a critical safety feature (rear visibility via the backup camera) and the presence of unresolved electrical system damage. Damaged or compromised wiring may create the potential for electrical malfunction, system instability, or other hazards if the vehicle were to be operated. The inability to repair the vehicle, combined with the lack of available parts and absence of any repair timeline, raises concerns about the overall safety and reliability of the vehicle. The vehicle remains at the dealership and is available for inspection.

    NHTSA complaint 11726867
16. Filed Mar 17, 2026Failure Mar 5, 2026Benson, NCUnknown or other

    The backup (rear) camera worked intermittently, then did not work at all. Safety was put at risk by a lack of image during the backing event. The vehicle was taken to a local Ram dealer, where they reproduced the issue, diagnosed that the camera had an internal malfunction, and replaced the rear camera. No warning messages were displayed, only a black screen when backing.

    NHTSA complaint 11725026
17. Filed Mar 4, 2026Failure Oct 20, 2025Cedar Park, TXElectrical system, Adaptive cruise control, Power train

    RAM 3500 truck was purchased in Ventura, CA and has experienced multiple electrical and drivetrain failures beginning shortly after purchase. In January 2025 while traveling in Oregon, the infotainment system repeatedly blacked out and the cruise control button stopped functioning. A dealership replaced the cruise control button, restoring cruise control, but the infotainment problem remained. When the vehicle was returned after the repair, a new defect appeared: the horn button no longer worked. Loss of the horn creates a safety risk because the driver cannot warn other vehicles or pedestrians. Around 20,000 miles during a routine service visit at the selling dealership in Ventura, we reported a driveline vibration. The dealership and the upfitter inspected the vehicle and observed tire cupping. They checked the tires for premature wear and recommended overinflating tires as a remedy. The vibration continued and worsened, the infotainment failures persisted. In October 2025 while driving in Wyoming, the vehicle experienced a major drivetrain failure involving the front differential and axle assembly and required towing. The truck was first towed to the Yeti dealership in Afton, Wyoming, which closed shortly after the vehicle arrived. The truck then had to be towed again to Yeti dealership in Jackson Hole. There, technicians diagnosed front differential and axle assembly as the primary failure and also observed premature wear on aftermarket shocks installed by the upfitter. Technicians indicated the differential assembly was not readily available and would require special order. The vehicle was later transferred to another dealership in Dodge City for repair, but the differential components were not immediately inspected or ordered, causing additional delay. The vehicle remains out of service awaiting drivetrain repair. Safety concerns include horn failure, repeated electrical malfunctions, and drivetrain failure while driving.

    NHTSA complaint 11722137
18. Filed Feb 9, 2026Failure Aug 14, 2025Antelope, CAEngine

    After the engine replacement, the tractor continues to operate unreliably, and I cannot use it in my business because it is unreliable.

    NHTSA complaint 11716850
19. Filed Feb 2, 2026Failure Jan 23, 2026Elm Springs, ARElectrical system, Engine, Power train

    On 01/21/2026 there was a warning light that came on stating accelerator control sensor, the next morning the truck started stalling, and continued stalling multiple times. I attempted to get the vehicle to the service center. It then stalled 2 more times, the service center told me they couldn’t look at the truck until the next day, the vehicle then stalled on me again that evening, they kept the truck until Friday evening, and told me they couldn’t duplicate the issue. They knew it had happened, but they couldn’t find the cause without replacing a bunch of parts until they found the correct issue. I took the vehicle home, started it the next morning and the maintenance required issue again returned, I took it back to the service center, they checked the codes, and told me it shows the 3rd taillight is staying on which indicates usually a fuel issue. They then sent me a quote stating a bunch of things that’s already been done to the vehicle outside of their service center, as well as the part they told me was where they had started to diagnose the issue and it didn’t work, all of which are not covered under the current warranties of the vehicle and basically the way I understood it that I would have to keep buying parts and replacing things out of pocket until the drivetrain issues were resolved.

    NHTSA complaint 11715041
20. Filed Jan 27, 2026Failure Nov 13, 2025Anderson, SCEngine, Fuel/propulsion system

    I got this 2024 vehicle brand new with 15 miles on it in August of 2025 . It is now January of 2026 by check engine light had came on 7 times since November of 2025. I had to shut down work because of this . It came on the 8th time today and I was told by the delearship that they didn’t know what to do . My truck is at 43,000 miles and literally a piece of junk.

    NHTSA complaint 11713787