Complaints over time
Complaints about the 2009 Ram 4500 peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearDo not drive
2009 Ram 4500
Other, diesel, 4x2, built in Mexico. Owner complaints on file from Oct 21, 2016 to Oct 21, 2016.
Recall campaigns covering this model year2403k vehicles or units across those campaigns
Owner complaints1Close to the median 2009 other
Severity index0.02009 others average 11.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2009 Ram 4500 name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2009 Ram 4500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-021 | Jan 9, 2018 | In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant…Do not drive | Airbags | 328,177 | Part replacement |
| 16V-739 | Oct 13, 2016 | Affected vehicles have a 220 amp alternator that may suddenly fail | Electrical system | 74,811 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2009 Ram 4500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 21, 2016Failure Aug 1, 2016Ocean City, MDSteering
TL* THE CONTACT OWNS A 2009 RAM 4500. WHILE MAKING TURNS, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 10917729
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
160 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 68332810 Sep 7, 2016 · Service Bulletin/Repair Instructions
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan … - 9002887 Feb 11, 2015 · Service Bulletin/Repair Instructions
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector… - 9004009 Apr 7, 2021 · Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built… - S2121000003 Mar 4, 2021 · Service Bulletin/Repair Instructions
Transfer Case Gear Motor/Actuator Installation Guidelines. - 9004350 Mar 10, 2021 · Service Bulletin/Repair Instructions
GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further detai… - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 9001762 Nov 5, 2014 · Service Bulletin/Repair Instructions
Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 25… - N0802072013 Feb 7, 2013 · Service Bulletin/Repair Instructions
Advanced Field Action Communication ? N0802072013 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved … - 9002688 Feb 13, 2013 · Service Bulletin/Repair Instructions
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in th… - 18-022-13 May 22, 2013 · Service Bulletin/Repair Instructions
Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info. - R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
Valve Body. These may cause over drive cycling. - S2121000003 Mar 4, 2021 · Service Bulletin/Repair Instructions
Transfer Case Gear Motor/Actuator Installation Guidelines. - 9004350 Mar 10, 2021 · Service Bulletin/Repair Instructions
GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further detai… - 18-022-13 May 22, 2013 · Service Bulletin/Repair Instructions
Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L Cummins®Turbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info. - 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19 - 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. - 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 9003220 Aug 7, 2019 · Service Bulletin/Repair Instructions
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If eit… - OD55431 May 22, 2019 · Service Bulletin/Repair Instructions
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information - OD55341 May 17, 2019 · Service Bulletin/Repair Instructions
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions - Volume 5 Issue 5 May 29, 2019 · Service Bulletin/Repair Instructions
Warranty Operations Newsletter ? Volume 5, Issue 5 - Volume 5 Issue 4 May 1, 2019 · Service Bulletin/Repair Instructions
Warranty Operations Newsletter Volume 5, Issue 4 - 55502 May 30, 2019 · Service Bulletin/Repair Instructions
PadKit- Front Disc Brake - 55488 May 30, 2019 · Service Bulletin/Repair Instructions
PadKit- Front Disc Brake - 55189 May 29, 2019 · Service Bulletin/Repair Instructions
Actuator-Multiaitr - 55308 May 29, 2019 · Service Bulletin/Repair Instructions
Bin- Storage - 55429 May 29, 2019 · Service Bulletin/Repair Instructions
Mat Kit- Floor Front - 55134 May 22, 2019 · Service Bulletin/Repair Instructions
Latch- Front Door - 55312 May 22, 2019 · Service Bulletin/Repair Instructions
Molding-Wheel Plane - 55309 May 22, 2019 · Service Bulletin/Repair Instructions
Power Transfer Unit - 55310 May 22, 2019 · Service Bulletin/Repair Instructions
Run-Front Door Glass - 54935 May 22, 2019 · Service Bulletin/Repair Instructions
Sensor-nitrous oxlde - 55311 May 21, 2019 · Service Bulletin/Repair Instructions
Damper-Steering - 55322 May 20, 2019 · Service Bulletin/Repair Instructions
Head-Cylinder - 55324 May 20, 2019 · Service Bulletin/Repair Instructions
Head-Cylinder - 55272 May 17, 2019 · Service Bulletin/Repair Instructions
Tube- Fuel Filler - 55221 May 16, 2019 · Service Bulletin/Repair Instructions
Engine Oil- OW20 - 55136 May 15, 2019 · Service Bulletin/Repair Instructions
Tube- Fuel Filler - 55096 May 14, 2019 · Service Bulletin/Repair Instructions
Engine Oil- OW20 - 54966 May 10, 2019 · Service Bulletin/Repair Instructions
Module-Parking Assist - 54973 May 10, 2019 · Service Bulletin/Repair Instructions
Outlet- Air conditioning & heater - 54931 May 8, 2019 · Service Bulletin/Repair Instructions
TAILPIPE - EXHAUST - 54920 May 7, 2019 · Service Bulletin/Repair Instructions
Panel Assembly-Door Trim - 54698 May 7, 2019 · Service Bulletin/Repair Instructions
POWER DISTRIBUTION CENTER - INTELLIGENT POWER - 54583 May 7, 2019 · Service Bulletin/Repair Instructions
Transmission ? With Torque Converter - 54637 May 6, 2019 · Service Bulletin/Repair Instructions
FASCIA - REAR - 54638 May 1, 2019 · Service Bulletin/Repair Instructions
ASH RECEIVER - INSTRUMENT PANEL - 9003357 May 15, 2019 · Service Bulletin/Repair Instructions
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell… - 23-037-15 Oct 14, 2015 · Service Bulletin/Repair Instructions
Windshield Wiper Blade/Element Maintenance - 13317 Oct 17, 2015 · Service Bulletin/Repair Instructions
Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 681… - 13303 Oct 18, 2015 · Service Bulletin/Repair Instructions
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 822120… - 13289 Oct 28, 2015 · Service Bulletin/Repair Instructions
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 6824535… - 13286 Oct 23, 2015 · Service Bulletin/Repair Instructions
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182…
Source: NHTSA manufacturer communications files.