Model year

2018 Ram 4500

Other, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Oct 8, 2020 to Aug 27, 2026.

Recall campaigns covering this model year75.83M vehicles or units across those campaigns
Owner complaints94.5 times the median 2018 other
Severity index0.02018 others average 4.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Ram 4500 peaked in 2025, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123420202021202220232024202520264
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

89% of complaints about the 2018 Ram 4500 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
8
Engine and cooling
1
Driver assistance
1
Powertrain
1
Steering
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2018 Ram 4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ram 4500
CampaignFiledSubjectComponentVehiclesRemedy
24V-896Nov 27, 2024Hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems…Brakes317,630Part replacement
21V-398May 27, 2021Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel…Wheels447,985Part replacement
19V-236Mar 26, 2019Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressedLighting36Part replacement
18V-332May 17, 2018These vehicles are being recalled to address a defect that could prevent the cruise control system from disengagingElectrical system4,815,661Software update
18V-277May 1, 2018Primary and secondary brake hoses located between the brake master cylinder and the hydraulic control unit may have been manufactured without…Brakes2,457Part replacement
18V-100Feb 8, 2018Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin…Powertrain180,462Software update
17V-824Dec 21, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdfEquipment61,791Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Ram 4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

9 complaints on file, page 1 of 1.

  1. Filed Aug 27, 2026Failure Aug 27, 2026Owasso, OKService brakes

    The vehicle has an active recall open on it (confirmed by local dealership, NHTSA webform, and directly with Ram/Stellantis) that was opened in 2024 and currently has no remedy available. The vehicles brake HCU fails causing loss of ABS/brake control, this unit has actively began alerting of intermittent ABS failures while in operation. We have pulled this vehicle out of service due to safety concerns. Upon contacting Ram there is no timeline for a remedy, and there is no temporary remedy available. Our sole option is to pay for a repair out of pocket and if/when the recall remedy becomes available we can apply for reimbursement.

    NHTSA complaint 11760029
  2. Filed Jan 20, 2026Failure Nov 27, 202450,000 milesAiken, SCService brakes, Hydraulic

    The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message to "Check ABS" was displayed with an abnormal beeping sound. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

    NHTSA complaint 11712171
  3. Filed Jan 13, 2026Failure Jan 13, 2024Vidor, TXService brakes, Hydraulic

    The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer driven due to safety concerns.

    NHTSA complaint 11710786
  4. Filed Jan 7, 2026Failure Jan 6, 2026Kingman, AZAutomatic emergency braking, Service brakes

    Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.

    NHTSA complaint 11709384
  5. Filed Oct 30, 2025Failure Aug 1, 2024Potsdam, NYService brakes, Hydraulic, Steering

    See attached document for complaint.

    NHTSA complaint 11696511
  6. Filed Jun 27, 2025Failure Jun 10, 2024Oroville, CAEngine and engine cooling, Service brakes, Hydraulic

    The contact owns a 2018 Ram 4500. The contact stated that while driving 40 MPH, the check engine warning light and other unknown warning lights were illuminated, before the vehicle lost motive power. The vehicle was taken to a dealer, where it was diagnosed that the turbo had failed, and there were 39 diagnostic trouble codes retrieved. The dealer determined that the turbo, the intake manifold sensor, the exhaust pressure sensors, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure reoccurred four months later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Additionally, the contact stated that while driving 15 MPH to park the vehicle, while her husband and dog were occupying the passenger’s side seat, the brake pedal was depressed, but the vehicle failed to respond and struck one of the contact's parked vehicles. The contact stated that the dog sustained injuries after being thrusted forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11669720
  7. Filed May 16, 2025Failure Nov 27, 202431,885 milesAliquippa, PAService brakes, Hydraulic

    The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to respond immediately, causing the braking distance to be extended. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 31,885. VIN tool confirms parts not available.

    NHTSA complaint 11661508
  8. Filed Sep 9, 2024Failure Aug 11, 2024Zwingle, IAService brakes

    The Anti-Lock Brake(ABS) & Electronic Stability Control(ESC) warning lights will come on and off during normally driving conditions. When The ESC light comes on the cruise control is non functioning. If the cruise control is set when the warning light is off, the cruise will disengage when it comes on.

    NHTSA complaint 11613604
  9. Filed Oct 8, 2020Failure May 15, 2020165,000 milesGastonia, NCPower train, Wheels

    4X4 DRIVE SHAFT FAILED. WHILE TRAVELING ON INTERSTATE THE FRONT DRIVE SHAFT BROKE AT THE U-JOINT. I'VE ONLY USED THE 4 WHEEL DRIVE OPTION 2-3 TIMES AND THE TRANSFER WAS IN 2H AT TIME OF FAILURE. FRONT ALUMINUM WHEELS FRACTURED. BOTH FRONT WHEELS GOT HAIRLINE CRACKS. ONE AT ABOUT 145K MILES AND THE OTHER AT ABOUT 160K. 90% OF MILES ARE HIGHWAY MILES.

    NHTSA complaint 11363348
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • RQ25003 Recall query, Powertrain
    Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
    Opened Jul 3, 2025, still open
Source: NHTSA ODI investigations file.
Service bulletins

374 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 9100923 Sep 21, 2026 · Service Bulletin/Repair Instructions
    AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. If the Air Cleaner Assembly…
  • 113744 Jul 29, 2026 · Service Bulletin/Repair Instructions
    SENSOR - TURBOCHARGER SPEED
  • 113742 Jul 29, 2026 · Service Bulletin/Repair Instructions
    SENSOR - TURBOCHARGER SPEED
  • S1203000003 REV.A Jun 26, 2026 · Service Bulletin/Repair Instructions
    Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
  • S2208000045 REV.D Jun 26, 2026 · Service Bulletin/Repair Instructions
    Backup Camera Poor Image Quality Inspection
  • 112906 Jun 17, 2026 · Service Bulletin/Repair Instructions
    BEARING - CRANKSHAFT THRUST and KIT
  • 112906 Jun 17, 2026 · Service Bulletin/Repair Instructions
    BEARING - CRANKSHAFT THRUST and KIT
  • S1623000028 Rev. K Jun 12, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S1623000028 REV.J Jun 5, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • 9100831 Jun 4, 2026 · Service Bulletin/Repair Instructions
    For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
  • S1623000028 REV.I May 29, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000032 Apr 30, 2026 · Service Bulletin/Repair Instructions
    Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
  • S1623000028 REV.H Apr 1, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • 110603 Mar 3, 2026 · Service Bulletin/Repair Instructions
    SPEAKER - NONE
  • 110604 Mar 3, 2026 · Service Bulletin/Repair Instructions
    SPEAKER - NONE
  • S2610000001 Jan 23, 2026 · Service Bulletin/Repair Instructions
    Seatbelt Slow Retraction.
  • 9100653 Aug 15, 2025 · Service Bulletin/Repair Instructions
    Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
  • 106241 Jul 28, 2025 · Service Bulletin/Repair Instructions
    LAMP - DOME
  • 104974 Jun 12, 2025 · Service Bulletin/Repair Instructions
    LAMP - DOME
  • S2323000002 REV.A May 16, 2025 · Service Bulletin/Repair Instructions
    "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
  • 103774 May 1, 2025 · Service Bulletin/Repair Instructions
    LAMP - DOME
  • S2523000024 Apr 4, 2025 · Service Bulletin/Repair Instructions
    Rear Defogger Solder Terminals Detached.
  • S1625000002 REV.B Mar 10, 2025 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set
  • 103289 Feb 17, 2025 · Service Bulletin/Repair Instructions
    CAMERA - REAR VIEW
  • 103288 Feb 17, 2025 · Service Bulletin/Repair Instructions
    CAMERA - REAR VIEW
  • 9100496 Feb 10, 2025 · Service Bulletin/Repair Instructions
    "Antilock brake system Attention: Please return removed ABS modules ASAP to the supplier. Components are needed by Engineering and Production due to limited availability. To avoid being charged the full replacement value, return within 60 days 68295359AD 68…
  • S1425000019 REV.A Jan 22, 2025 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
  • 102387 Dec 19, 2024 · Service Bulletin/Repair Instructions
    SEAL - OUTPUT SHAFT
  • 102389 Dec 19, 2024 · Service Bulletin/Repair Instructions
    SEAL - OUTPUT SHAFT
  • 96076 Jun 26, 2024 · Other
    MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
  • 94006 Jun 20, 2024 · Other
    WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
  • 98927 Jun 26, 2024 · Other
    MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
  • 94006 Jun 20, 2024 · Other
    WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
  • 98861 Jun 20, 2024 · Other
    WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
  • 98354 May 30, 2024 · Other
    Valve - EGR
  • S248A000001 Jan 13, 2024 · Service Bulletin/Repair Instructions
    SOS and Assistance Call Not Working After Radio Exchange Unit Installed
  • S1408000384 Jan 10, 2024 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • S1808000152 Feb 28, 2023 · Service Bulletin/Repair Instructions
    CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
  • S228A000028 Feb 15, 2023 · Service Bulletin/Repair Instructions
    Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
  • 9100229 Sep 20, 2023 · Service Bulletin/Repair Instructions
    LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 93120 Aug 30, 2023 · Service Bulletin/Repair Instructions
    FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
  • 93023 Aug 30, 2023 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
  • S2108000093 Aug 8, 2023 · Service Bulletin/Repair Instructions
    Apple CarPlay Does Not Work Or Not Connecting
  • S1808000152 Aug 1, 2023 · Service Bulletin/Repair Instructions
    CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
  • 0901323 Jul 12, 2023 · Service Bulletin/Repair Instructions
    6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
  • ZD7 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Notification ZD7 - Radio Software update
  • 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
  • 2307923 Jun 28, 2023 · Service Bulletin/Repair Instructions
    Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold temperatures) This bulletin involves replacing the steering damper.
  • S238A000024 May 18, 2023 · Service Bulletin/Repair Instructions
    SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
  • BulletinA May 24, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Notification ZD7 - Radio Software Update
  • 0700723 May 18, 2023 · Service Bulletin/Repair Instructions
    Water Quality When Mixed With Engine Coolant
  • 1804823 Apr 15, 2023 · Service Bulletin/Repair Instructions
    wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
  • S2208000080 Apr 22, 2023 · Service Bulletin/Repair Instructions
    Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
  • S2223000063 Apr 20, 2023 · Service Bulletin/Repair Instructions
    Ambient Temperature Sensor Servicing.
  • S1808000152 Feb 28, 2023 · Service Bulletin/Repair Instructions
    CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
  • S228A000028 Feb 15, 2023 · Service Bulletin/Repair Instructions
    Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
  • S1408000384 Feb 14, 2023 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • S1623000028 Rev. Jan 23, 2023 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Source: NHTSA manufacturer communications files.