2013 Ram 5500

4 complaints on file, page 1 of 1.

1. Filed Jan 12, 2016Failure Nov 17, 201420,000 milesBonny Doon, CASuspension

   PULLSTAR PUMP HOIST & UTILITY BODY > TOTAL WEIGHT 17,000LBS BOTH REARMOST SHACKLE BOLTS FOUND OVER ONE HALF THE WAY OUT OF PLACE WITH THREADED ENDS WITH NUT MISSING. NEAR DISASTER.

   NHTSA complaint 10819582
2. Filed Mar 20, 2015Failure Feb 26, 201588,720 milesNewark, DEEngine and engine cooling, Power train

   02/26/15 WHILE UNDER WARRANTY.... #1 - WATER PUMP & WATER PUMP BEARING DEFECTIVE - COOLANT LEAKED, LEAKS AROUND SHAFT, BELT DAMAGE DUE TO FAILED WATER PUMP. #2 - CHECK ENGINE LIGHT IS ON AFTER REPAIR COMPLETE PCM CODES P2509 BCM POWER SIGNAL INT P20EE SCR NOX CAT EFFICIENCY P20EE HAS A FLASH P2560 COOLANT LOW - CAUSED BY REPAIR #1 SO THE WARRANTY COVERED THE WATER PUMP AND WATER PUMP BEARING THAT WERE DEFECTIVE, BUT NOT THE BELT THAT WAS DAMAGED DUE TO IT. ALSO DURING THIS REPAIR IT WAS NOTED THAT THERE WAS A CHECK ENGINE LIGHT THAT NEVER WENT OFF AFTER REPAIR AND A P20EE THAT ONLY TEMPORARILY GOT RESET. 03/20/15 WARRANTY RUNNING OUT, BUT LUCKILY STILL COVERED... P20EE ERROR HAS BEEN PRESENT THE LAST 2 DAYS AND CHECK ENGINE LIGHT ON SINCE LAST REPAIR. BECAUSE OF P20EE, THE TRUCK WENT LIMP AND THE DRIVER IS ABOUT 45 MIN TO THE NEAREST DEALERSHIP WITH A DIESEL TECH. TRUCK BOUGHT BRAND NEW JULY 2014. ALL MAINTENANCE UP TO DATE. TRUCK WELL TAKEN CARE OF. ALL WE WANT IS FOR THE TRUCK TO RUN WITHOUT ISSUES. IS THAT TOO MUCH TO ASK? I CAN SEE IT GIVING UP IN A FEW YEARS, BUT LESS THAN A YEAR? ITS A COMMERCIAL TRUCK. *TR

   NHTSA complaint 10700763
3. Filed Sep 27, 2014Failure Sep 23, 20131,300 milesApple Valley, CAEngine, Power train

   WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPECT IT TO. THIS "DEAD PEDAL" SYNDROME HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I HAVE HAD THE TRUCK ON THE ROAD IN THE LAST YEAR. *TR

   NHTSA complaint 10639565
4. Filed Aug 12, 2014Failure Nov 5, 201325,000 milesHolmen, WIWheels

   TL* THE CONTACT OWNS A 2013 DODGE RAM 5500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS WEARING OUT THE TIRES. THE CONTACT STATED THAT HE REPLACED BOTH FRONT TIRES ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT END WAS OUT OF ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

   NHTSA complaint 10621767