Complaints over time
Complaints about the 2025 Ram 5500 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Ram 5500
Other, diesel, 4x2, built in Mexico. Owner complaints on file from Feb 24, 2026 to Feb 25, 2026.
Recall campaigns covering this model year4647k vehicles or units across those campaigns
Owner complaints22.0 times the median 2025 other
Severity index50.02025 others average 12.2
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2025 Ram 5500 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2025 Ram 5500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-225 | Apr 9, 2026 | Software error may cause the instrument panel display to fail | Electrical system | 65,348 | Software update |
| 26V-059 | Feb 2, 2026 | Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail | Lighting | 456,287 | Part replacement |
| 25V-882 | Dec 18, 2025 | Software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a… | Airbags | 52,565 | Software update |
| 25V-826 | Dec 1, 2025 | Software error may cause the instrument panel cluster display to be blank | Electrical system | 72,509 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Ram 5500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 25, 2026Failure Feb 23, 2026New Martinsville, WVAir bagsCrash2 injured
Vehicle was hit hard on the front & left, totalling the truck. None of the air bags activated.
NHTSA complaint 11720384 - Filed Feb 24, 2026Failure Feb 21, 2026Anaheim, CAAutomatic emergency braking, Service brakes
While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. They are unsure of when it would be resolved and that the truck is unsafe to drive. I opened a case with RAM and asked for a buyback review. CASE# 95785076
NHTSA complaint 11720296
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
261 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 25-004-26 REV. A Sep 23, 2026 · Service Bulletin/Repair Instructions
Exhaust Gas Temperature (EGT) Sensor Water Intrusion ’s VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to ● The Vehicle MUST be built on or before February 16, 2026 (MDH North America, Enlarged 0216XX). Europe, Middle East & ● T… - 9100922 Sep 15, 2026 · Service Bulletin/Repair Instructions
SENSOR Exhaust Temperature If this sensor is being replaced due to an early-life P242B pending fault code, clear the fault code and perform the Powertrain Verification Test. Only replace the sensor if P242B returns as an active fault code. - 25-004-26 Sep 10, 2026 · Service Bulletin/Repair Instructions
Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2482-00 - Exhaust Gas Temperature… - 08-331-26 Sep 11, 2026 · Service Bulletin/Repair Instructions
Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B2204-87 - Ecu Configuration Mismatch-Miss… - S2623000052 REV. A Sep 1, 2026 · Service Bulletin/Repair Instructions
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored) - 114259 Aug 31, 2026 · Service Bulletin/Repair Instructions
MODULE - A/C AND HEATER - 114254 Aug 26, 2026 · Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING - 114255 Aug 26, 2026 · Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING - 9100882 Aug 17, 2026 · Service Bulletin/Repair Instructions
PULLEY Fan If replacing 68209745AA, also replace 68723388AA, 05086958AB, and 68000833AD. Retain bolts, mark each with its original location, and submit a STAR ticket for parts return. Bolt P/Ns: 68005469AA, 03928873, 68445520AA, 04886003AA. - 9100879 Aug 7, 2026 · Service Bulletin/Repair Instructions
Front Passenger Display Module Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. - 113795 Aug 6, 2026 · Service Bulletin/Repair Instructions
HEADLAMP - 113743 Aug 6, 2026 · Service Bulletin/Repair Instructions
HEADLAMP - 113754 Jul 29, 2026 · Service Bulletin/Repair Instructions
SENSOR - EXHAUST TEMPERATURE - 113744 Jul 29, 2026 · Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED - 113742 Jul 29, 2026 · Service Bulletin/Repair Instructions
SENSOR - TURBOCHARGER SPEED - 08-301-26 Aug 1, 2026 · Service Bulletin/Repair Instructions
Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U1057-00 - High Speed Fd-Can3 Communication Bus P… - 18-038-26 REV. A Jul 29, 2026 · Service Bulletin/Repair Instructions
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-Fuel Ratio Imbal… - 113546 Jul 23, 2026 · Service Bulletin/Repair Instructions
HEADLAMP - NONE - 113547 Jul 23, 2026 · Service Bulletin/Repair Instructions
HEADLAMP - NONE - 08-285-26 Jul 18, 2026 · Service Bulletin/Repair Instructions
Flash: DEF Dosing Control Unit (DCU) Software Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P218F 00 - Reductant No… - S2608000032 Jul 10, 2026 · Service Bulletin/Repair Instructions
Instrumental Panel Cluster (IPC) Mechanical Gauge Stuck, Inaccurate - S2523000088 REV.B Jul 6, 2026 · Service Bulletin/Repair Instructions
Vehicle Shifter Will Not Shift Out Of Park. - 113295 Jul 7, 2026 · Service Bulletin/Repair Instructions
VALVE KIT – EGR and VALVE - EGR BYPASS - 113277 Jul 6, 2026 · Service Bulletin/Repair Instructions
CORE – HEATER - 9100803 Rev 3 Jul 6, 2026 · Service Bulletin/Repair Instructions
Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) … - 9100833 REV1 Jul 6, 2026 · Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection… - 18-066-26 Jul 8, 2026 · Service Bulletin/Repair Instructions
Seed Request Denied During Technicians may experience the following: SYMPTOM: ● The scan tool displays the message "Seed Request denied" when attempting to reprogram the PCM to the latest available software. - S2508000025 REV. B Jul 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) - S2608000030 Jul 1, 2026 · Service Bulletin/Repair Instructions
Park Assist Unavailable Message Displayed in The Cluster - 9100803 Rev 1 Jun 29, 2026 · Service Bulletin/Repair Instructions
1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refe… - 113069 Jun 29, 2026 · Service Bulletin/Repair Instructions
SWITCH – HEADLAMP - 113070 Jun 29, 2026 · Service Bulletin/Repair Instructions
SWITCH – HEADLAMP - S2508000025 REV.A Jun 26, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) - S2523000066 REV.A Jun 19, 2026 · Service Bulletin/Repair Instructions
Driver Side Window Switch Buttons Stuck Or Inoperative. Rev A. - S2208000045 REV.D Jun 26, 2026 · Service Bulletin/Repair Instructions
Backup Camera Poor Image Quality Inspection - 37D Combo Jun 26, 2026 · Warranty Program/Extension
Emissions Recall 37D - NOx Sensor - Dealer Notification - 113066 Jun 25, 2026 · Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER - 113065 Jun 25, 2026 · Service Bulletin/Repair Instructions
OUTLET - AIR CONDITIONING & HEATER - 112906 Jun 17, 2026 · Service Bulletin/Repair Instructions
BEARING - CRANKSHAFT THRUST and KIT - 113019 Jun 23, 2026 · Service Bulletin/Repair Instructions
MODULE - STEERING CONTROL - S268A000014 Jun 17, 2026 · Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode - 9100833 Jun 17, 2026 · Service Bulletin/Repair Instructions
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection… - 112906 Jun 17, 2026 · Service Bulletin/Repair Instructions
BEARING - CRANKSHAFT THRUST and KIT - 112867 Jun 17, 2026 · Service Bulletin/Repair Instructions
INJECTOR - FUEL - S1623000028 Rev. K Jun 12, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - S1623000028 REV.J Jun 5, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - 9100831 Jun 4, 2026 · Service Bulletin/Repair Instructions
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18 - S1623000028 REV.I May 29, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - S2623000039 May 29, 2026 · Service Bulletin/Repair Instructions
Outside Power Extend/Retract Rearview Mirror motor noise after reaching full travel. - 9100823 May 28, 2026 · Service Bulletin/Repair Instructions
Customer Experience: Diesel Exhaust Fluid (DEF) gauge on the cluster is erratic or has fluctuations. Gauge is displaying a level not representative of what is in the tank. In some cases the level drops below the low level warning and customers gets an EVIC … - 9100692 Rev 1 May 19, 2026 · Service Bulletin/Repair Instructions
On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light. In these situations, it is recommended to use the appropriate Mopar air filter originally installed on the vehicle. The "AC" le… - 111478 May 21, 2026 · Service Bulletin/Repair Instructions
RADIATOR - ENGINE COOLING - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - S2623000033 May 8, 2026 · Service Bulletin/Repair Instructions
Front Passenger Door Window Switch, Left or Right Rear Window Switch Buttons Stuck, Click or Are Inoperative. Window Switches Are Sticking, Making a Clicking Noise or Not Operating the Window Glass. - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - S2623000033 May 8, 2026 · Service Bulletin/Repair Instructions
Front Passenger Door Window Switch, Left or Right Rear Window Switch Buttons Stuck, Click or Are Inoperative. Window Switches Are Sticking, Making a Clicking Noise or Not Operating the Window Glass. - S2623000032 Apr 30, 2026 · Service Bulletin/Repair Instructions
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge. - S2623000029 Apr 29, 2026 · Service Bulletin/Repair Instructions
B235C-64-TRAILER CONNECTION - SIGNAL PLAUSIBILITY FAILURE Diagnostic Trouble Code (DTC) Set. - 21-028-26 REV. A May 1, 2026 · Service Bulletin/Repair Instructions
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0826-00 - Up/Down Shift Switch. ● P08… - S2308000034 REV.B Apr 24, 2026 · Service Bulletin/Repair Instructions
No Wireless Charging Or Slow Wireless Charging
Source: NHTSA manufacturer communications files.