Model year

2023 Ram Promaster 2500

Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Apr 17, 2024 to Sep 24, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Close to the median 2023 van
Severity index0.02023 vans average 5.9
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2023 Ram Promaster 2500 peaked in 2024, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522024220252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2023 Ram Promaster 2500 name back-over prevention

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Back-over prevention
1
Electrical system
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2023 Ram Promaster 2500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Ram Promaster 2500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 24, 2024Failure Sep 24, 2024Englewood, COBack over prevention

    The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11616175
  2. Filed Apr 17, 2024Failure Apr 17, 2024Finlayson, MNElectrical system, Service brakes

    Parking brake randomly engages at low speeds. This happens very often. Brake pedal requires pump to have solid brake pedal. Dealer couldn't find anything wrong. Randomly says I have blinker lights out and day time lights are out. This model doesn't have day time running lights. This van also in in windy conditions randomly engages abs braking even on icy road conditions which can cause me to loose control of the vehicle.

    NHTSA complaint 11583505
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

13 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • S1408000384 Jan 10, 2024 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 9100264 Nov 8, 2023 · Service Bulletin/Repair Instructions
    PSU Oil Pump Assy
  • S2323000075 Sep 19, 2023 · Service Bulletin/Repair Instructions
    2nd Row Center Seat Lazy Or Slow When Folding.
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100229 Sep 20, 2023 · Service Bulletin/Repair Instructions
    LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 2400623 Aug 24, 2023 · Service Bulletin/Repair Instructions
    A/C Diagnostic LOP Change
  • 93120 Aug 30, 2023 · Service Bulletin/Repair Instructions
    FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
  • 93023 Aug 30, 2023 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
  • 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
  • 9100160 Jun 23, 2023 · Service Bulletin/Repair Instructions
    Power wndow switch passenger
  • 2400623 Jun 30, 2023 · Service Bulletin/Repair Instructions
    A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
  • 0700723 May 18, 2023 · Service Bulletin/Repair Instructions
    Water Quality When Mixed With Engine Coolant
Source: NHTSA manufacturer communications files.