Model year

2024 Ram Promaster 3500

Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Aug 27, 2024 to Aug 27, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2024 van
Severity index0.02024 vans average 12.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2024 Ram Promaster 3500 peaked in 2024, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512024120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2024 Ram Promaster 3500 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2024 Ram Promaster 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Ram Promaster 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Aug 27, 2024Failure Aug 17, 20244,800 milesAustin, TX12v/24v/48v battery, Fan

    The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 4,800.

    NHTSA complaint 11611084
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • S1408000384 Jan 10, 2024 ยท Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source: NHTSA manufacturer communications files.