Complaints over time
Complaints about the 2026 Ram Promaster by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Ram Promaster
Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Feb 9, 2026 to Jul 22, 2026.
Recall campaigns covering this model year41.14M vehicles or units across those campaigns
Owner complaints2Not enough peers on file
Severity index0.02026 vans average 0.0
First 24 monthsOpenWindow has not closed yet
Components
50% of complaints about the 2026 Ram Promaster name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2026 Ram Promaster
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-531 | Aug 13, 2026 | Rearview camera image may fail to display when the vehicle is placed in reverse | Back-over prevention | 844,027 | Software update |
| 26V-357 | Jun 2, 2026 | Wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants | Seat belts | 15 | Part replacement |
| 26V-280 | May 1, 2026 | Rear bench may have only two of four seat legs installed | Seats | 14 | Repair or modification |
| 25V-720 | Oct 23, 2025 | Electrical circuit for the radiator fan may overheat | Engine and cooling | 300,691 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Ram Promaster
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 22, 2026Failure Jul 20, 2026Boone, NCAir bags
Repeated warnings on dash that the airbags are inoperable - see dealer followed by center screen warning that the SOS systems is inoperable. Then the center display shuts down. Consequently I have to reset the back up camera system by going into vehicle settings to reactivate it.
NHTSA complaint 11752081 - Filed Feb 9, 2026Failure Oct 23, 2025Chanhassen, MNEngine and engine cooling
The contact owns a 2026 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11716807
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
39 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- OTHERDOC_184 Sep 8, 2026 · Other
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) - Navigation Stability - Android Auto & Carplay stability & connectivity - Distorted/glitchy display prior to start‑up animation - Text appearance display - Widget incorrect display - Turn sign… - 114282 Aug 26, 2026 · Warranty Program/Extension
***Recall Completion Prior to Sale of Vehicle*** - 114283 Aug 26, 2026 · Warranty Program/Extension
***Recall Completion Prior to Sale of Vehicle*** - S2608000029 Jun 19, 2026 · Service Bulletin/Repair Instructions
No Start, Multiple Warning Lamps on, Relay Clicking Noise - S268A000014 Jun 17, 2026 · Service Bulletin/Repair Instructions
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode - S1623000028 Rev. K Jun 12, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - S1623000028 REV.J Jun 5, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - S2408000018 REV.B May 29, 2026 · Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error - S1623000028 REV.I May 29, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - 111834 May 13, 2026 · Service Bulletin/Repair Instructions
SENSOR – KNOCK - 111833 May 13, 2026 · Service Bulletin/Repair Instructions
SENSOR – KNOCK - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - 08-207-26 May 6, 2026 · Service Bulletin/Repair Instructions
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay - 111406 Apr 8, 2026 · Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD - 111405 Apr 8, 2026 · Service Bulletin/Repair Instructions
COVER - CYLINDER HEAD - S2408000018 REV.A Apr 17, 2026 · Service Bulletin/Repair Instructions
New Key Will Not Program, 0x22 Scan Tool Error - S1623000028 REV.H Apr 1, 2026 · Service Bulletin/Repair Instructions
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. - S2623000019 Mar 27, 2026 · Service Bulletin/Repair Instructions
Water Leak From Roof Area. - S1408000384 REV.J Mar 4, 2026 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - 23-005-26 Mar 4, 2026 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, store… - 110447 Feb 23, 2026 · Service Bulletin/Repair Instructions
WATER PUMP - 110448 Feb 23, 2026 · Service Bulletin/Repair Instructions
WATER PUMP - S228A000025 REV.A Feb 21, 2026 · Service Bulletin/Repair Instructions
Harman R1H Uconnect 5 Radio Software Flash Error Codes - S2423000027 REV.D Feb 18, 2026 · Service Bulletin/Repair Instructions
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent. - S2308000120 REV.F Feb 6, 2026 · Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure. - 109727 Jan 21, 2026 · Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover - 109724 Jan 21, 2026 · Service Bulletin/Repair Instructions
Water Pump & Chain Case Cover - S2308000120 REV.E Jan 16, 2026 · Service Bulletin/Repair Instructions
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure. - 08-394-25 REV. A Dec 12, 2025 · Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Batt… - 08-394-25 Dec 5, 2025 · Service Bulletin/Repair Instructions
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Batte… - 108458 Nov 13, 2025 · Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE - 108461 Nov 13, 2025 · Service Bulletin/Repair Instructions
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE - S2508000102 Nov 7, 2025 · Service Bulletin/Repair Instructions
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562 - S2509000009 Oct 21, 2025 · Service Bulletin/Repair Instructions
Engine Oil Leak - 9100670 Sep 24, 2025 · Service Bulletin/Repair Instructions
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and… - OTHERDOC_144 Aug 14, 2025 · Over The Air
Radio Over The Air Update from U33.43(E) to U40.C R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation non-functional, not updating current position. - Screen Off hard key inoperative, Soft key on radio screen stil… - 23-006-25 REV. B Jul 24, 2025 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. - 105648 Jul 15, 2025 · Service Bulletin/Repair Instructions
MODULE - ENGINE CONTROLLER - 9100614 Jun 18, 2025 · Service Bulletin/Repair Instructions
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leadi…
Source: NHTSA manufacturer communications files.