Complaints over time
Complaints about the 2025 Rivian EDV peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Rivian EDV
Van, electric, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Nov 25, 2025 to Nov 25, 2025.
Recall campaigns covering this model year135k vehicles or units across those campaigns
Owner complaints1Below the median 2025 van
Severity index0.02025 vans average 5.6
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Rivian EDV name seat belts
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2025 Rivian EDV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-816 | Nov 25, 2025 | Driver's seat belt pretensioner cable may become damaged | Seat belts | 34,824 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Rivian EDV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 25, 2025Failure Nov 25, 2025Mills River, NCSeat belts
Driver of van called to report seatbelt would not latch; release button was stuck and would not release. They called Rivian Support, and they had van towed back to station as without seatbelt working properly, would be unsafe for driver to continue.
NHTSA complaint 11701527
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- RCA-26-26-002-1 Aug 21, 2026 · Service Bulletin/Repair Instructions
Rivian is initiating a customer satisfaction campaign for some model year 2022-2026 EDV and RCV vehicles. On these vehicles, the cabin heater may not have been sufficiently sealed to prevent condensation from entering the unit. This condition may result in … - RCA-78-25-005-1 Oct 15, 2025 · Service Campaign
Rivian is initiating a customer satisfaction campaign for some model year 2022-2025 EDV and RCV vehicles. On these vehicles, the connection between the instrument panel harness and body harness could become corroded if it is exposed to liquid that is spille…
Source: NHTSA manufacturer communications files.