Complaints over time
Complaints about the 2021 Roadtrek Zion SRT peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Roadtrek Zion SRT
Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Oct 17, 2022 to Oct 17, 2022.
Recall campaigns covering this model year61,159 vehicles or units across those campaigns
Owner complaints1Below the median 2021 van
Severity index0.02021 vans average 6.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Roadtrek Zion SRT name seats
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2021 Roadtrek Zion SRT
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-112 | Feb 22, 2023 | Internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak | Equipment | 54 | Part replacement |
| 22V-492 | Jul 8, 2022 | Output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak | Equipment | 785 | Part replacement |
| 22V-385 | May 27, 2022 | Burner control valves may become damaged, causing a gas leak | Equipment | 99 | Part replacement |
| 22V-065 | Feb 7, 2022 | Propane line may not be attached to the water heater | Equipment | 29 | Inspection |
| 21V-477 | Jun 25, 2021 | Incorrect gas detector that is missing the carbon monoxide alarm may have been installed | Equipment | 122 | Not stated |
| 21V-356 | May 14, 2021 | Undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM… | Electrical system | 70 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Roadtrek Zion SRT
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 17, 2022Failure Sep 10, 2022Deland, FLSeats
Built on a Dodge Ram 3500 chassis, our 2021 Roadtrek Zion SRT has the driver and passenger seats that swivel. As a so called safety feature, an alarm should chime and show on the dashboard if the individual seat is not locked in the forward position prior to putting the vehicle in gear. The vehicle will NOT go into gear if the alarm is activated. HOWEVER, the safety issue is that the wiring is defective so that when the seat is actually locked in the proper position, the alarm still sounds, and the vehicle can NOT be put in gear or moved! This creates the safety hazard as the vehicle cannot be moved in an emergency or non-emergency situation. A cutoff switch like the one for the airbag use should be installed. We were fortunate and not in a bad location and were able to contact the warranty roadside service in Branson, MO., when the vehicle couldn't be moved, but it could have proved deadly should this have happened elsewhere. The roadside assistance mechanic was able to disconnect the harness as a temporary fix so that the vehicle was able to be put into gear and driven, however the dashboard warning still shows up. At present, we are waiting for a new part ("harness") to come in to the Dodge dealership in DeLand, FL for the repair. Since this is a fairly new system for the seats, I thought I should get it on record as a safety issue. Not being able to put a vehicle in gear and move it is definitely a safety issue! Thank you.
NHTSA complaint 11489508
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.