AutoStatsIQ
Data through Oct 2026
Model year

2020 Rolls-Royce Cullinan

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (41)
Recall campaigns covering this model year1102 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Rolls-Royce Cullinan by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Rolls-Royce Cullinan

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Rolls-Royce Cullinan
CampaignFiledSubjectComponentVehiclesRemedy
26V-143Mar 12, 2026Fixing bolts may not have been properly tightenedSeat belts102Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Rolls-Royce Cullinan

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    41 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • RRA08202502 Sep 5, 2025 · Service Campaign
      A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This ma…
    • RRA12202207 Dec 21, 2022 · Service Bulletin/Repair Instructions
      A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have b…
    • A08202201UC Aug 16, 2022 · Service Bulletin/Repair Instructions
      The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concier…
    • A07202206 Jul 27, 2022 · Service Bulletin/Repair Instructions
      The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concier…
    • RR65562989 Sep 1, 2021 · Service Bulletin/Repair Instructions
      Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
    • RR64605110 Sep 1, 2021 · Service Bulletin/Repair Instructions
      The vehicle has been brought to the workshop with a complaint relating to the SoE function.
    • RR65547515 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
    • RR65499571 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a …
    • RR65547515 May 1, 2021 · Service Bulletin/Repair Instructions
      Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
    • RR65537744 May 1, 2021 · Service Bulletin/Repair Instructions
      The glovebox has difficulty opening and closing, or in some instances will not open or close
    • RR65537732 May 1, 2021 · Service Bulletin/Repair Instructions
      The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
    • RR65537708 Apr 1, 2021 · Service Bulletin/Repair Instructions
      The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
    • RR65537163 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.
    • RR65522171 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperatur…
    • RR65334268 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Visible cracks or hazy areas present in the surface of the LED headlight lens
    • RR65217845 Apr 1, 2021 · Service Bulletin/Repair Instructions
      The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
    • RR65391325 Mar 1, 2021 · Service Bulletin/Repair Instructions
      Rolls-Royce Motor Cars have recently seen a few cases of defective sealing rings on injectors
    • RRA02202103 Feb 1, 2021 · Service Bulletin/Repair Instructions
      A very small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the engine earth connections. It could be possible that during the engine assembly, one of 16 earth connectors was not torqued to the req…
    • RR64812903 Jan 1, 2021 · Service Bulletin/Repair Instructions
      Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
    • RR65503553 Nov 1, 2020 · Service Bulletin/Repair Instructions
      Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
    • RRA10202006 Oct 1, 2020 · Service Bulletin/Repair Instructions
      RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit ha…
    • RRA10202005 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
    • RR65502968 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
    • RR65501910 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
    • RR65305237 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
    • RR65080066 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Rear Bumper, Chrome / Dark Chrome finisher trim insecure or detached: The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
    • RRA10202006 Oct 1, 2020 · Service Bulletin/Repair Instructions
      RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit ha…
    • RR65501910 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
    • RR65305237 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
    • RR64605110 Oct 1, 2020 · Service Bulletin/Repair Instructions
      SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
    • RR65491580 Sep 1, 2020 · Service Bulletin/Repair Instructions
      The torque figure provided in ISTA / AIR is incorrect.
    • RR64796912 Sep 1, 2020 · Service Bulletin/Repair Instructions
      The customer has raised a complaint due to the appearance of condensation inside the headlight or taillight.
    • RR65467386 Aug 1, 2020 · Service Bulletin/Repair Instructions
      Failure of the electric steering column adjustment at higher temperatures.
    • RR65334268 Aug 1, 2020 · Service Bulletin/Repair Instructions
      Visible cracks or hazy areas present in the surface of the LED headlight lens.
    • RR65467386 Jul 1, 2020 · Service Bulletin/Repair Instructions
      Failure of the electric steering column adjustment from a temperature of approx. 60°C / 140°F in the passenger compartment.
    • RR65305237 Jul 1, 2020 · Service Bulletin/Repair Instructions
      Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
    • RR65080066 Jul 1, 2020 · Service Bulletin/Repair Instructions
      The rear bumper upper chrome/dark chrome finisher trim has become detached or has excess movement at one or both ends.
    • RR65452047 Jun 1, 2020 · Service Bulletin/Repair Instructions
      Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
    • RR65305237 Jun 1, 2020 · Service Bulletin/Repair Instructions
      Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
    • RR65080066 Jun 1, 2020 · Service Bulletin/Repair Instructions
      The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
    • RR65305237 May 1, 2020 · Service Bulletin/Repair Instructions
      Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
    Source: NHTSA manufacturer communications files.
    About service bulletins