Complaints over time
Complaints about the 2011 Rolls-Royce Ghost peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Rolls-Royce Ghost
Sedan, gasoline, RWD/Rear-Wheel Drive, built in England. Owner complaints on file from Jul 5, 2018 to Jul 5, 2018.
Recall campaigns covering this model year248k vehicles or units across those campaigns
Owner complaints1Below the median 2011 sedan
Severity index0.02011 sedans average 7.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2011 Rolls-Royce Ghost name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2011 Rolls-Royce Ghost
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-248 | Apr 18, 2018 | Electric auxiliary water pump may fail and cause the circuit board to overheat | Engine and cooling | 47,806 | Part replacement |
| 12V-166 | Apr 10, 2012 | Rolls-royce is recalling certain model year 2011 ghost vehicles equipped with turbocharged engines because the circuit board for the electric… | Engine and cooling | 69 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Rolls-Royce Ghost
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 5, 2018Failure May 25, 2018Bryn Mawr, PACooling system, Engine and engine cooling
TL* THE CONTACT OWNS A 2011 ROLLS-ROYCE GHOST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PAUL MILLER ROLLS-ROYCE, 250 US-46 U.S. 46, PARSIPPANY, NJ 07054, (973) 575-7751) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. *TR
NHTSA complaint 11109649
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
22 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- RR65562989 Sep 1, 2021 · Service Bulletin/Repair Instructions
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks. - RR64605110 Sep 1, 2021 · Service Bulletin/Repair Instructions
The vehicle has been brought to the workshop with a complaint relating to the SoE function. - RR65547515 Jul 1, 2021 · Service Bulletin/Repair Instructions
Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction. - RR65499571 Jul 1, 2021 · Service Bulletin/Repair Instructions
Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a … - RR65547515 May 1, 2021 · Service Bulletin/Repair Instructions
Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction - RR65537744 May 1, 2021 · Service Bulletin/Repair Instructions
The glovebox has difficulty opening and closing, or in some instances will not open or close - RR65537732 May 1, 2021 · Service Bulletin/Repair Instructions
The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours. - RR65537163 Apr 1, 2021 · Service Bulletin/Repair Instructions
Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations. - RR65522171 Apr 1, 2021 · Service Bulletin/Repair Instructions
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperatur… - RR65521987 Apr 1, 2021 · Service Bulletin/Repair Instructions
The driver or passenger door locking function fails to lock and unlock correctly. The customer complains of a sporadic check control message for a door malfunction warning when driving off. - RR65334268 Apr 1, 2021 · Service Bulletin/Repair Instructions
Visible cracks or hazy areas present in the surface of the LED headlight lens - RRA10202005 Oct 1, 2020 · Service Bulletin/Repair Instructions
Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns. - RR65502968 Oct 1, 2020 · Service Bulletin/Repair Instructions
Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens. - RR64605110 Oct 1, 2020 · Service Bulletin/Repair Instructions
SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function. - RRA09202008 Sep 1, 2020 · Service Bulletin/Repair Instructions
An issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes vehicle software version F001-20-07-521. An execution block has been implemented. When prompted by ISTA please program … - RRA09202005UC Sep 1, 2020 · Service Bulletin/Repair Instructions
A number of Rolls-Royce Ghost (RR4), Wraith (RR5) and Dawn (RR6) vehicles have been identified as having an issue concerning the DMTL fuel vapor leakage detection robustness. MIL may not be illuminated when fuel vapor leakage is taking place. - RR65481833 Sep 1, 2020 · Service Bulletin/Repair Instructions
The vehicles ride height drops over night or is low after being parked for a prolonged period. A Check Control Message (CCM) may also illuminate when entering the vehicle. - RR64796912 Sep 1, 2020 · Service Bulletin/Repair Instructions
The customer has raised a complaint due to the appearance of condensation inside the headlight or taillight. - RR65464852 Aug 1, 2020 · Service Bulletin/Repair Instructions
Creaking noise from around the steering the wheel / steering column area when steering. - RR65334268 Aug 1, 2020 · Service Bulletin/Repair Instructions
Visible cracks or hazy areas present in the surface of the LED headlight lens. - RR65452047 Jun 1, 2020 · Service Bulletin/Repair Instructions
Customer may experience intermittent warnings regarding the temperature of the engine or transmission. - AB-00-51-42 Jun 6, 2014 · Service Bulletin/Repair Instructions
ROLLS ROYCE: DUE TO NOISE CAUSED BY FRONT WHEEL RUBBING AGAINST FRONT WHEEL ARCH LINER, VEHICLE NEEDS TO BE COMPLETELY CHECKED. MODEL GHOST, WRAITH. *PE
Source: NHTSA manufacturer communications files.