AutoStatsIQ
Data through Oct 2026
Model year

2004 Rolls-Royce Phantom

Body and fuel not decoded. Owner complaints on file from May 23, 2014 to May 23, 2014.

Recalls (1)Complaints (1)Investigations (0)Bulletins (24)
Recall campaigns covering this model year12,552 vehicles or units across those campaigns
Owner complaints1Close to the median 2004 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2004 Rolls-Royce Phantom peaked in 2014, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120141201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2004 Rolls-Royce Phantom name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2004 Rolls-Royce Phantom

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Rolls-Royce Phantom
CampaignFiledSubjectComponentVehiclesRemedy
10V-447Oct 1, 2010Check valve of the brake vacuum pump may leak a small amount of lubricating oilBrakes2,552Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2004 Rolls-Royce Phantom

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 23, 2014Failure Aug 5, 201321,000 milesChatsworth, CAElectrical system, Structure

    THE HOOD WARNING LIGHT KEEPS SAYING HOOD IS OPEN PULL OVER. WHEN STOPPED ALARM KEEPS GOING OFF. *TR

    NHTSA complaint 10593783
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

24 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RR65562989 Sep 1, 2021 · Service Bulletin/Repair Instructions
    Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
  • RR64605110 Sep 1, 2021 · Service Bulletin/Repair Instructions
    The vehicle has been brought to the workshop with a complaint relating to the SoE function.
  • RR65547515 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
  • RR65499571 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a …
  • RR65558203 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
  • RR65547515 May 1, 2021 · Service Bulletin/Repair Instructions
    Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
  • RR65537732 May 1, 2021 · Service Bulletin/Repair Instructions
    The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
  • RR65537708 Apr 1, 2021 · Service Bulletin/Repair Instructions
    The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
  • RR65522171 Apr 1, 2021 · Service Bulletin/Repair Instructions
    Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperatur…
  • RR65334268 Apr 1, 2021 · Service Bulletin/Repair Instructions
    Visible cracks or hazy areas present in the surface of the LED headlight lens
  • RR65217845 Apr 1, 2021 · Service Bulletin/Repair Instructions
    The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
  • RRA10202005 Oct 1, 2020 · Service Bulletin/Repair Instructions
    Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
  • RR65502971 Oct 1, 2020 · Service Bulletin/Repair Instructions
    Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
  • RR65502968 Oct 1, 2020 · Service Bulletin/Repair Instructions
    Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
  • RR65499571 Oct 1, 2020 · Service Bulletin/Repair Instructions
    Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
  • RR64605110 Oct 1, 2020 · Service Bulletin/Repair Instructions
    SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
  • RR64796912 Sep 1, 2020 · Service Bulletin/Repair Instructions
    The customer has raised a complaint due to the appearance of condensation inside the headlight or taillight.
  • RRA08202004UC Aug 1, 2020 · Service Bulletin/Repair Instructions
    Certain vehicles may have an issue concerning front air struts. Bellows of the air struts were incorrectly assembled at the supplier which could result in a potential leak from the strut.
  • RR65490062 Aug 1, 2020 · Service Bulletin/Repair Instructions
    When attempting to program a RR1/2/3 vehicle type, ISTA/P will request the CAS control unit is removed.
  • RR65467386 Aug 1, 2020 · Service Bulletin/Repair Instructions
    Failure of the electric steering column adjustment at higher temperatures.
  • RR65334268 Aug 1, 2020 · Service Bulletin/Repair Instructions
    Visible cracks or hazy areas present in the surface of the LED headlight lens.
  • RR65452047 Jun 1, 2020 · Service Bulletin/Repair Instructions
    Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
  • AB-00-06-14 Jun 17, 2014 · Service Bulletin/Repair Instructions
    ROLLS ROYCE: DUE TO AN INCORRECT SOFTWARE INSTALLATION, THERE IS AN ISSUE OF SELECTING DIAGNOSTICS TROUBLE CODES (P-CODES) AND PROCEDURE INFORMATION HAS BEEN PROVIDED TO UPDATE SOFTWARE. MODELS RR1, RR2, RR3. *PE
  • 310406 Mar 20, 2005 · Service Bulletin/Repair Instructions
    SUSPENSION UPPER BALL JOINT REPLACEMENT. ROLLS ROYCE. *TT
Source: NHTSA manufacturer communications files.
About service bulletins