Model year

2002 Saab 9-5

Sedan, gasoline, built in Sweden. Owner complaints on file from Oct 30, 2002 to Jun 5, 2014.

Recall campaigns covering this model year6333k vehicles or units across those campaigns
Owner complaints532.0 times the median 2002 sedan
Severity index15.12002 sedans average 13.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2002 Saab 9-5 peaked in 2007, with 11 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

036912200220042006112008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

51% of complaints about the 2002 Saab 9-5 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
27
Engine and cooling
8
Fuel system
7
Powertrain
3
Seat belts
3
Airbags
2
Speed control
2
Lighting
1
Seats
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2002 Saab 9-5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Saab 9-5
CampaignFiledSubjectComponentVehiclesRemedy
08V-160Apr 9, 2008Saab is recalling 57,389 my 2002-2008 9-5 series vehicles for failing to comply with the requirements of federal motor vehicle safety standard no.…Seats57,389Repair or modification
07V-087Mar 7, 2007On certain passenger vehicles, the fuel pump retaining tabs holding the fuel lines were damaged during productionFuel system94,377Repair or modification
06V-410Oct 26, 2006Certain passenger vehicles equipped with b308 6-cylinder gasoline engines may experience overheating and burnout of the isolated gated bipolar…Electrical system5,078Part replacement
05V-399Sep 14, 2005Certain passenger vehicles equipped with b205/b235 4-cylinder gasoline engines and b308 6-cylinder gasoline engines may experience overheating and…Electrical system103,202Part replacement
03V-006Jan 13, 2003On certain passenger vehicles, if an owner changes their wheels/tires between summer and winter using a steel wheel in the winter and an alloy…Wheels70,726Part replacement
02V-006Jan 4, 2002Steering knuckle castings on certain passenger vehicles may have been contaminated during the casting processSteering2,601Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Saab 9-5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

53 complaints on file, page 1 of 3.

  1. Filed Jun 5, 2014Failure Aug 10, 200753,200 milesMiami Beach, FLEngine and engine cooling

    THE ENGINE ON MY 4 CYLINDER SAAB 9-5 (2002) HAS SUDDENLY STOPPED WHILE DRIVING AT LEAST 4 TIMES SINCE OWNING THE CAR, BOTH ON THE HIGHWAY AND IN SLOWER TRAFFIC. THE FIRST TIME I REPORTED OFFICIALLY (2007) TO THE DEALER, "NO CAUSE WAS IDENTIFIED." I NOTICED THE LAST TIME THAT IT HAPPENED (AROUND MAY 2011) THAT IT SEEMED TO COINCIDE WITH INADVERTENTLY BUMPING INTO THE IGNITION SWITCH LIGHTLY WHILE DRIVING. THE SYMPTOMS MATCH THAT OF ANOTHER OWNER'S COMPLAINT ON THIS SITE FOR THE 2002 SAAB 9-5. I EXPECTED MY CAR TO BE INCLUDED IN THE RECENT RECALL INVOLVING THE FAULTY IGNITION SWITCH BUT GOT NO NOTIFICATION. I HAVE ALSO PAID IN JUNE 2008 AND AGAIN IN OCTOBER 2009 AND JANUARY 2013 TO REPLACE/RESET A FAULTY IGNITION CASSETTE, WHICH I BELIEVE SHOULD HAVE BEEN PART OF A RECALL CAMPAIGN AND NOT CHARGED TO ME, BUT THE PARTS WERE NOT INCLUDED IN THE RECALL. IN SUMMARY, DUE TO THE CAR SHUTTING OFF, I FEEL IT IS NOT SAFE AND THAT IT SHOULD BE INCLUDED IN THE RECENT GMC RECALL. AND THAT THE FAULTY IGNITION CASSETTE SHOULD HAVE BEEN RECALLED AND NOT REPLACED AT OWNER EXPENSE MULTIPLE TIMES. I HAVE DOCUMENTED SERVICE RECORDS OF THE ABOVE INCIDENTS. *TR

    NHTSA complaint 10596487
  2. Filed Apr 2, 2014Failure Jul 19, 200640,000 milesCanton, MESwitch, Electrical system

    IGNITION SWITCH SHUT OFF WHILE ON A BUSY HIGHWAY TWICE! ONCE IN 2006 AND ONCE LATER ANOTHER YEAR PLUS ONCE IN A DRIVEWAY (CAR PURCHASED USED IN THE FALL OF 2005). THE SAAB SWITCH IS LOCATED IN THE CENTER CONSOLE AND IF IT IS HIT IT SWITCHES OFF AND SHUTS DOWN THE CAR, SAME AS RECALLED SWITCHES IN OTHER GM CARS. VERY DANGEROUS ON THE HIGHWAY, BUT I WAS LUCKY AND ABLE TO STEER TO THE SIDE WITHOUT A CRASH. THERE SHOULD HAVE BEEN A LOCK MECHANISM TO PREVENT IT FROM HAPPENING. IT NEVER OCCURRED TO ME TO REPORT IT THOUGH IT IS DEFINITELY A SAFETY HAZARD IN A WHAT WAS AT THE TIME A GM OWNED PRODUCT. I STILL OWN THE CAR AND DRIVE IT DAILY ON THE SAME HIGHWAY, HOWEVER AM VERY MUCH AWARE OF THE ISSUE. I WASN'T AWARE OF WHAT CAUSED THE SHUT DOWN UNTIL IT HAPPENED THE SECOND TIME A FEW MONTHS AFTER THE FIRST TIME. YOU SHOULD INCLUDE SAAB IN THE RECALL OF GM PRODUCTS. *TR

    NHTSA complaint 10576665
  3. Filed Mar 18, 2013Failure Mar 2, 2013114,580 milesKokomo, INTires, Rim

    ON FEB 20, 2013, I WENT TO GILLYS, A LOCAL TIRE COMPANY, SOLD ME TWO TIRES AND WELDED A CRACKED RIM. ON MAR 2, 2013 THE TIRE BLEW OUT AND UPON INSPECTION AT WALMART AUTOMOTIVE. IT WAS DISCOVERED THE TIRE WAS ILLEGALLY PLUGGED ON INNER WALL. THE RIM HAD RECRACKED. THIS VIOLATES 49 CFR 570.10 WHEEL ASSEMBLIES. THE COMPANY THAT SOLD ME THE FAULTY TIRES WITHOUT MY KNOWLEDGE. I BELIEVED I WAS PURCHASING TWO USED TIRES WITHOUT PLUGS, BUT RECEIVED TWO TIRES WHICH SHOULD NEVER BE ON THE ROAD. ONCE I NOTIFIED THE TIRE SHOP, THE OWNER DISPUTED THE FINDINGS DESPITE TWO LETTERS FROM SEPARATE TIRE SHOPS. *TR

    NHTSA complaint 10503504
  4. Filed Oct 21, 2012Failure Aug 1, 2012125,000 milesCape MAY, NJSeat belts

    HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR

    NHTSA complaint 10481290
  5. Filed Oct 4, 2010Failure Sep 27, 2010128,000 milesPhoenix, AZAir bags, Seat beltsCrash1 injured

    HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR

    NHTSA complaint 10359106
  6. Filed Aug 22, 2010Failure Aug 17, 201089,000 milesGainesville, FLSeat belts

    PASSENGER SIDE SEAT BELT. JUST RIDING DOWN THE ROAD AND HEARD A SPRING POPPING SOUND NEAR PASSENGER DOOR. THEN PASSENGER BELT WENT LIMP WITH PERSON IN THE SEAT. THE BELT HAD NO TENSION AND WOULD NOT RETRACT. CALLED DEALER AND THEY SAID NO RECALL CAMPAIGN FOR THIS PROBLEM AND I HAVE TO PAY TO REPAIR. HUGE SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURER AS THE PART MUST BE DEFECTIVE. *TR

    NHTSA complaint 10351185
  7. Filed Jun 4, 2010Failure Jun 4, 2010103,000 milesIndianapolis, INModule

    TL* THE CONTACT OWNS A 2002 SAAB 9-5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE LOST POWER STEERING AND BRAKING ABILITY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND RESTART THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER WAS CONTACTED AND ADVISED THAT THE ELECTRICAL IGNITION MODULE WOULD NEED TO BE REPLACED. IN ADDITION, THERE WAS A RECALL FOR THE FAILURE YET HIS VIN WAS NOT INCLUDED IN THE CAMPAIGN (NHTSA CAMPAIGN ID NUMBER 06V410000- ELECTRICAL SYSTEM: IGNITION: MODULE. THE MANUFACTURER CONFIRMED THE DEALER'S ADVICE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

    NHTSA complaint 10334616
  8. Filed Feb 8, 2010Failure Jan 24, 201076,400 milesNorristown, PAUnknown or other

    CAR JUST CUTTING OFF WHILE DRIVING ALMOST REAR ENDED TWO TIMES, AS HAPPENS WITHOUT NOTICE, TOOK TO SHOP, WAS DIAGNOSED AS IGNITION CASSETTE. WITCH WAS RECALLED, BUT STILL DEFECTIVE.

    NHTSA complaint 10307484
  9. Filed Mar 12, 2009Failure Aug 15, 2007Abilene, KSElectrical system, Module

    WE HAVE A COMPLAINT REGARDING RECALL 05V399000 FOR OUR 2002 SAAB 9-5 AERO. OUR IDM SERIAL NUMBER FALLS WITHIN THOSE REQUIRED TO BE REPLACED BY THE RECALL. HOWEVER, SAAB WILL NOT REPLACE IT BECAUSE OUR VIN # DOES NOT FALL WITHIN THEIR RECALL. OUR IDM NEEDS TO BE REPLACED. THIS DOES NOT MAKE SENSE. OUR SAAB WAS DELIVERED IN GERMANY (IT IS US SPEC) TO A SERVICEMEMBER STATIONED THERE. WE BOUGHT IT USED WHILE STATIONED OVER THERE. NO RECALL NOTICES WERE SENT TO US OVER THERE. WE JUST STARTED GETTING RECALL NOTICES ONCE WE SHIPPED THE CAR TO THE STATES. WE HAD TO PROVIDE OUR CERTIFICATE OF ORIGIN TO SAAB. SAAB TOLD US THEY HAD NO IDEA OUR CAR EXISTED UNTIL WE GAVE THEM THE CERTIFICATE OF ORIGIN (WHICH SOUNDS FISHY). THIS RECALL WAS ISSUED BEFORE WE MOVED BACK TO THE STATES. OUR DEALERS SERVICE DEPARTMENT SAYS OUR IDM SERIAL NUMBER AND THE PROBLEM WITH IT FALL WITHIN THE RECALL. BUT SAAB WILL NOT REIMBURSE THEM FOR REPLACING IT. *TR

    NHTSA complaint 10261651
  10. Filed Feb 28, 2009Failure Feb 27, 20095,000 milesLexington, MAElectrical system

    2002 SAAB 9-5 HAS HAD FAILURE OF HEADLIGHT BULBS AT A RATE OF ONE OR TWO PER YEAR FROM THE VERY FIRST YEAR I HAVE OWNED THIS CAR. NO OTHER BULB HAS BURNED OUT IN THE PAST 8 YR. A LOCAL GARAGE MECHANIC TOLD ME IT WAS RELATED TO A FAULTY FRONT ELECTRICAL HARNESS IN THE SAAB BUT THE DEALER SAID THIS WAS NOT A RECALL, EVEN THOUGH IT HAS BEEN A PROBLEM FROM THE FIRST YEAR OF OWNERSHIP. NOW I HAVE 2 HEADLIGHT BULBS BURNING OUT WITHIN ONE DAY OF EACH OTHER -- ONE HIGH BEAM, ONE REGULAR. IS THERE A RECALL OF ELECTRICAL HARNESS ON SAABS TO CORRECT FREQUENT HEADLIGHT BULB BURNOUT? SO FAR I HAVE JUST BEEN REPLACING THE BULBS AT $50/BULB AT THE RATE OF ONE OR TWO PER YEAR. *TR

    NHTSA complaint 10260332
  11. Filed Jun 6, 2008Failure May 20, 2008Naples, FLAir bags

    TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT HE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME WITH THE AIR BAGS; HOWEVER, HE FEELS THAT THEY WILL NOT DEPLOY DURING A CRASH. HE ALSO BELIEVES THAT THEY MAY DEPLOY WITHOUT WARNING AT ANY TIME. THE AIR BAGS ARE RUNNING THROUGH A CENTRAL RIBBON CABLE AND NOTHING ELSE CONNECTED TO THAT CABLE IS FUNCTIONING PROPERLY. THE CENTRAL WARNING LIGHT IS ILLUMINATED, WHICH COULD ALSO CAUSE THE AIR BAGS TO MALFUNCTION. THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE CENTRAL WARNING LIGHT WAS ALSO ILLUMINATED AT THAT TIME. THE DEALER DID NOT DETERMINE WHAT CAUSED THE LIGHT TO ILLUMINATE. THE CURRENT MILEAGE WAS 117,000.

    NHTSA complaint 10230130
  12. Filed May 26, 2008Failure May 15, 200869,500 milesSammamish, WAElectrical system, Vehicle speed control

    LOSS OF REVERSING LIGHTS, TRUNK OPENING WARNING LIGHT AND CRUISE CONTROL FUNCTION WITH NO INTERNAL WARNING INDICATIONS. UPON INVESTIGATION, THE CAUSE WAS THE FAILURE OF TRUNK WIRING HARNESS AT 70K MILES - 2 WIRES WERE COMPLETELY SEVERED, ALL OTHERS (6) HAD LOST INSULATION. FAILURE IS AT THE FOLDING POINT JUST PRIOR TO ENTRY INTO THE TRUNK LID. CAUSE APPEARS TO BE EXCESSIVE TIGHTNESS OF THE INTERIOR WIRES. THE RUBBER BOOT WAS ENTIRELY INTACT, SEALED TO CONNECTORS IN THE BODY AND TRUNK LID AND THERE WAS NO VISIBLE INDICATION OF THE INTERNAL FAILURE. WIRES ARE SEPARATE INSIDE THE BOOT UP UNTIL THE TRUNK LID ENTRY WHERE THEY ARE WRAPPED WITH ELECTRICAL TAPE. THIS WAS DISCOVERED ONLY DURING SERVICE, NOT REPORTED BY SELF-CHECK DISPLAY WHICH ALWAYS REPORTS LIGHT BULB OUTAGES IN TEXT MESSAGES ON THE 2 LINE SAAB INFORMATION DISPLAY (SECONDARY FAILURE). PRIOR TO DISCOVERY A NUMBER OF CARS HAD ALMOST REAR ENDED THE CAR WHEN BACKING UP (REVERSING LIGHT FAILURE WAS NOT REPORTED OR KNOWN). CORRECTED TEMPORARILY BY SPLICING IN WIRES AND HEAT WRAPPING, WAITING FOR APPOINTMENT WITH THE SAAB DEALER TO REPLACE THE HARNESS. *TR

    NHTSA complaint 10228911
  13. Filed Dec 5, 2007Failure Dec 1, 200766,500 milesAshland, MAFuel system, Hoses, Lines/piping, And fittingsFire

    TL*THE CONTACT OWNS A 2002 SAAB 9-5 ARC. WHILE DRIVING 20 MPH, THE ENGINE MISFIRED AND THE CONTACT NOTICED A BURNING SMELL. APPROXIMATELY TEN MINUTES AFTER SHE PARKED THE VEHICLE, THERE WERE FLAMES COMING FROM THE REAR OF THE VEHICLE NEAR THE FUEL TANK. THE FLAMES ENGULFED THE VEHICLE AND CAUSED DAMAGED TO THE TREES AND DRIVEWAY. THE FIRE DESTROYED THE VEHICLE. AS OF DECEMBER 5, 2007, THE INSURANCE COMPANY OR MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT RECALL #07V087000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WAS PERFORMED TWO WEEKS PRIOR TO THE FAILURE. THE CONTACT FELT THAT THE RECALLED PART CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 66,500.

    NHTSA complaint 10210874
  14. Filed Sep 11, 2007Failure Jun 14, 200768,000 milesWest Caldwell, NJTorque converter

    TRANSMISSION "CLUNK" OCCURRED WITH SHIFTING FROM REVERSE TO DRIVE. DEALER DIAGNOSED VALVE BODY AND RECOMMENDED TRANSMISSION REBUILD. AAMCO DIAGNOSED SAME ISSUE RESULTING FROM METAL SHAVINGS BEING RELEASED FROM TORQUE CONVERTER INTO TRANSMISSION. ENTIRE TRANSMISSION INCLUDING TORQUE COVERTER NEEDED TO BE REPLACED AT 74,000 MILES.*JB

    NHTSA complaint 10202483
  15. Filed Aug 19, 2007Failure Oct 26, 200677,314 milesSmyrna, GAElectrical system, Fuel system, Hoses, Lines/piping

    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS SUMMARY: DRIVING ON HIGHWAY, PRESSURE LINE FROM FUEL TANK CAME LOOSE AND STARTED LEAKING MASSIVE AMOUNTS OF GAS ALL OVER THE UNDERSIDE OF THE VEHICLE AND STREET. STREAM OF FUEL ON HIGHWAY ALERTED DRIVER. LOST UNKNOWN AMOUNT OF GALLONS OF GAS QUICKLY . HAD TO PULL OVER AND CALL FOR TOW TRUCK TO TAKE TO NEAREST FACILITY. I EVACUATED THE CAR DUE TO LARGE AMOUNTS OF GAS UNDER VEHICLE AND STREAMS OF FUEL NEAR HOT EXHAUST PIPES. TECHNICIAN DISCOVERED FUEL LINE HAD COME LOOSE AFTER LOOKING INSIDE PORT FROM UNDER BACK SEAT. NO EVIDENCE OF ANY BREAKAGE OR OTHER ISSUES THE FIRST EVENT-- THE LINE SIMPLY CAME LOOSE AND WAS EASILY RE-ATTACHED. THE SECOND EVENT HAPPENED IN JUNE 2007 AND FUEL AGAIN WAS POURING OUT FROM THE UNDERSIDE IN A PARKING LOT. I CALLED THE SAME INDEPENDENT DEALER WHO IMMEDIATELY HAD THE CAR TOWED . THIS TIME THE REPAIR WAS DONE WITH METAL STRAPS TO PREVENT ANY FURTHER COMING APART. I THEN RECEIVED A RECALL LETTER FROM SAAB AFTER THIS OCCURRENCE TWO TIMES. I WAS TOLD BY SAAB USA TO SUBMIT REPAIR ORDERS FOR REIMBURSEMENT WHICH I DID. I RECEIVED A DENIAL LETTER UNTIL AN AUTHORIZED SAAB DEALER COULD CHECK THE WORK COMPLETED BY THE INDEPENDENT DEALER. I WAS CALLED BY THE AUTHORIZED DEALER IN MARIETTA, GA AND TOLD THAT I MAY NEED A COMPLETE FUEL ASSEMBLY FOR $1100 DUE TO THE INDEPENDENT DEALERS REPAIRS AFFECTING ELECTRICAL WIRING. THE CAR IS AT THE DEALER FOR INVESTIGATION AND HOPEFULLY A SAAB USA WILL STAND BEHIND THE NEEDED REPAIRS. CONSULTATION ON INTERNET CHAT ROOM SAABNET.COM FINDS THAT AT LEAST 4 OTHER OWNERS OF SIMILAR VINTAGE SAAB 9-5 VEHICLES HAVE EXPERIENCED THIS SAME PROBLEM. SAAB USA IS QUESTIONING MY REPAIRS AT THE INDEPENDENT DEALER. *TR

    NHTSA complaint 10200050
  16. Filed Aug 15, 2007Failure Feb 1, 200772,000 milesSavage, MNAutomatic transmission

    I AM EXPERIENCING A TRANSMISSION ISSUE WITH MY 2002 SAAB 9-5. JUDGING BY THE NUMBER OF MENTIONS I HAVE SEEN IN ONLINE FORUMS, THIS IS A PRETTY WIDE SPREAD ISSUE. THE SAAB TSB THAT RELATES TO THIS ISSUE IS 440-2497, OCTOBER 2004. MY LOCAL DEALER HAS ADVISED ME I NEED TO FOOT THE BILL FOR A NEW TRANSMISSION VALVE BODY. I BELIEVE THIS SHOULD BE A RECALL ISSUE. IT APPEARS VERY SIMILAR TO THE EXPLORER/MOUNTAINEER VALVE BODY ISSUE THAT WAS ELEVATED TO RECALL STATUS A FEW YEARS AGO. *JB

    NHTSA complaint 10199694
  17. Filed Jul 2, 2007Failure Jan 4, 200765,002 milesAlexandria, VAHeadlights

    TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT THE FRONT HEADLIGHTS ARE DISCOLORED AND FOGGY. WHEN THE VEHICLE IS DRIVEN AT NIGHT, THE LIGHT BARELY SHINES THROUGH THE HEADLIGHTS. THE SAAB DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW HEADLIGHT ASSEMBLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 65,002.

    NHTSA complaint 10195146
  18. Filed Jun 19, 2007Failure Jun 18, 200735,000 milesRidgeline, MSFuel system, Fuel pump

    TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT RECENTLY RECEIVED A RECALL LETTER REGARDING THE FUEL PUMP RETAINING TABS. HE STATED THAT THE ONLY LOCAL SAAB DEALER IN HIS AREA IS NO LONGER SERVICING SAAB, AND THE NEXT CLOSEST DEALER IS 151 MILES AWAY. HE DOES NOT WANT TO DRIVE HIS VEHICLE THAT FAR BECAUSE IT MAY FAIL OR HAVE A NEGATIVE EFFECT DUE TO THE RECALL. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

    NHTSA complaint 10193694
  19. Filed Jun 18, 2007Failure Jun 7, 2007Portland, ORFuel system, Hoses, Lines/piping, And fittings

    TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT RECEIVED A RECALL NOTICE IN REFERENCE TO THE FUEL PUMP RETAINING TABS, WHICH MAY RESULT IN FUEL LEAKAGE AND A FIRE. HE STATED THAT THE NOTICE SUGGESTED HAVING THE REPAIR DONE AT AN AUTHORIZED DEALER SIX MILES AWAY, WHILE HIS AUTO MECHANIC SHOP IS RIGHT DOWN THE STREET. THE DEALER WILL NOT PROVIDE HIM WITH A LOANER VEHICLE. HE NOTIFIED THE MANUFACTURER ABOUT HAVING TO TAKE HIS VEHICLE TO AN AUTHORIZED DEALER. THE VIN, ENGINE SIZE, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 85,000.

    NHTSA complaint 10193580
  20. Filed Apr 5, 2007Failure Apr 3, 200729,470 milesNEW York, NYFuel system, Hoses, Lines/piping, And fittings

    TL*THE CONTACT OWNS A 2002 SAAB 9-5. WHILE DRIVING THE CONTACT SMELLED GAS AND PULLED THE VEHICLE OFF THE ROAD. THE CONTACT INSPECTED THE VEHICLE, AND FOUND A LARGE GAS LEAK DUE TO THE FUEL LINE LOOSENING FROM THE PIPE. THE VEHICLE WAS REPAIRED, AND THE CONTACT FELT THE FAILURE WAS A SAFETY RISK. THE CURRENT MILEAGEWAS 29,500, AND FAILURE MILEAGE WAS 29,470.*AK

    NHTSA complaint 10187155
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE05017 Preliminary evaluation, Electrical system
    ENGINE STALL/ ENGINE COMPARTMENT FIRES
    Opened Apr 7, 2005, closed Sep 23, 2005 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

63 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
    This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc…
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
  • PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
    XM Audio Traffic And Travel Link Availability And Operation.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
    Information On Requests To Add OnStar Bluetooth Option.
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 10-00-89-006J Sep 26, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 10-00-89-006I Oct 7, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res…
  • 16NA383 May 8, 2020 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • PIT5485B Apr 27, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5389A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
  • PIC5088F Apr 21, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
  • PIC5050A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • PIC4935E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PI1394A Aug 29, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
  • 000601012F Aug 2, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
  • PIC-4935-E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PIC-5050-A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • SB-10-08-50-003B Nov 1, 2011 · Service Bulletin/Repair Instructions
    GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
  • PIP-3200A Sep 7, 2010 · Service Bulletin/Repair Instructions
    SAAB: WHEN ATTEMPTING TO PROGRAM THE SERVICE REPLACEMENT TCM, SPS PROGRAMMING ERROR APPEARS. *PE
  • SB-071511 Jun 16, 2011 · Service Bulletin/Repair Instructions
    GM: THE WIPERS, TURN SIGNALS, AND POWER WINDOWS ARE INOPERATIVE. 1999-2009 SAAB 9-5. *RM
  • PIC-5195 Jun 1, 2009 · Service Bulletin/Repair Instructions
    SAAB: WINDSHIELD WIPER/RADIO CONCERN AFTER IP HARNESS REPLACEMENT-KEYWORDS. HIGH SPEED WIPERS INOPERATIVE AND OR A CONCERN WITH THE RADIO OPERATION AFTER IP HARNESS REPLACEMENT. MAY COMMENT OF ADDITIONAL CONNECTORS OR OF WIRING THAT DOES NOT SEEM TO MATC…
  • PIC-4089A Nov 1, 2010 · Service Bulletin/Repair Instructions
    SAAB: STEERING WHEEL CONTROLS INOPERATIVE OR INCORRECT FUNCTION. *PE UPDATED 5/23/11. *PE
  • 08089-B Nov 1, 2008 · Service Bulletin/Repair Instructions
    GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
  • 08-089 Jun 1, 2008 · Service Bulletin/Repair Instructions
    BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUP…
  • 2102554 Oct 1, 2006 · Service Bulletin/Repair Instructions
    NOISE FROM THE TIMING CHAIN AND OIL SLUDGE IN THE ENGINE. *KB
  • 01012006 · Service Bulletin/Repair Instructions
    FUEL TANK BAFFLES COMING LOOSE. *TT
  • 01092006 Jan 9, 2006 · Service Bulletin/Repair Instructions
    DOOR LOCKS INOPERATIVE. *TT
  • 1002442 Jan 1, 2004 · Service Bulletin/Repair Instructions
    INSTORAGE CAR CARE. *EH
  • 15412 Dec 19, 2002 · Service Bulletin/Repair Instructions
    CUSTOMER SATISFACTION CAMPAIGN 15412 - SECURING THE DIRECTION INDICATORS. *TT
Source: NHTSA manufacturer communications files.