Model year

2000 Saturn Aura

Sedan, built in United States. Owner complaints on file from Jun 3, 2014 to Mar 8, 2016.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2000 sedan
Severity index0.02000 sedans average 12.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2000 Saturn Aura peaked in 2014, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220142201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2000 Saturn Aura name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
2
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2000 Saturn Aura

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2000 Saturn Aura

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Mar 8, 2016Failure Mar 2, 2016200 milesRichmond, VASteering

    TESTING

    NHTSA complaint 10840454
  2. Filed Oct 24, 2014Failure Nov 5, 2007877,800 milesCooperburg, PAColumn, Steering

    TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL NOISE EMITTED FROM THE STEERING COLUMN AREA. THE STEERING WHEEL BECAME TIGHT AND WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 877,800.

    NHTSA complaint 10649802
  3. Filed Jun 3, 2014Failure May 8, 201390,000 milesBaton Rogue, LAPower train

    TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY ALTHOUGH THE VEHICLE WAS IN PARK. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO REMAIN ENGAGED IN ORDER TO PREVENT THE FAILURE FROM OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 101,000.

    NHTSA complaint 10595798
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

43 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • PIP4723J Oct 25, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Rec…
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 09-00-89-008G May 7, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res…
  • 06-00-89-026J Nov 20, 2012 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty man…
  • 10-00-89-017W Nov 12, 2012 · Service Bulletin/Repair Instructions
    This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
  • 06-00-89-026J Nov 20, 2012 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty man…
  • 10-00-89-017W Nov 12, 2012 · Service Bulletin/Repair Instructions
    This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
  • PIT5485A Apr 8, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5485B Apr 27, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5389A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
  • PIC5050A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • PIC4935E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PI1394A Aug 29, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
  • 000601012F Aug 2, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
  • 16NA260 Aug 26, 2016 · Service Bulletin/Repair Instructions
    THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
  • PIC-4935-E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PIC-5050-A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
Source: NHTSA manufacturer communications files.