Complaints about the 2004 Saturn ION peaked in 2010, with 152 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, built in United States. Owner complaints on file from Jan 13, 2004 to Nov 2, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 14E-021 | Apr 30, 2014 | Weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run… | Electrical system | 14,529 | Part replacement |
| 14V-171 | Apr 10, 2014 | In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position | Electrical system | 2,191,014 | Part replacement |
| 14V-153 | Mar 31, 2014 | In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving | Steering | 1,373,177 | Part replacement |
| 14V-047 | Feb 10, 2014 | This defect can affect the safe operation of the airbag system | Airbags | 2,190,934 | Part replacement |
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
| 04V-547 | Nov 16, 2004 | Certain passenger vehicles have a condition in which the turn signal lamp and daytime running lamp (drl) on either front side can stop working… | Lighting | 178,798 | Part replacement |
| 04V-281 | Jun 8, 2004 | Certain vehicles equipped with supercharged 2.0l 4-cylinder (lsj) engine were built with a fuel feed pipe that could crack and leak fuel near the… | Fuel system | 670 | Part replacement |
| 04V-002 | Jan 6, 2004 | On certain passenger vehicles, some welds between the passenger's side motor rail and the front bumper bracket do not meet engineering specifications | Structure | 344 | Not stated |
| 04V-004 | Jan 5, 2004 | Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "power-operated window,… | Visibility and wipers | 79,204 | Software update |
| 04V-003 | Jan 5, 2004 | Certain passenger vehicles equipped with 2.2l 4-cylinder (l61) engines were built with a fuel filter that could corrode prematurely on the… | Fuel system | 127,285 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
898 complaints on file, page 1 of 45.
The car doesn't always want to release the key. I have to stick my finger up in the column to push the little button to release it which is not convenient at all. It seems to do it if the wheels aren't completely straight. But still even with the steering wheel straight, sometimes it wont come out if its on a slight hill. Ive had a new key made and it makes no difference, no check engine light and auto technician said the ignition looks fine. Ive read tons of reports like this on the 2004 saturn ion 2-why isn't this being addressed?
NHTSA complaint 11696981The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
NHTSA complaint 11530643The drivers side windshield wiper linkage failed at the junction of the metal rod and the plastic wiper mount causing the wiper to stop working. And the wiper arms are almost impossible to remove, even with a puller. Obviously this condition is a safety issue, and other GM vehicles have been recalled for the same issue. Why not the 2004 Saturn Ion?
NHTSA complaint 11528394Airbags did not deploy
NHTSA complaint 11528201The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint 11497233My car started getting a strong odor of gas. A fuel pipe leak is causing the odor
NHTSA complaint 11446156Hi I am a kind of new owner of an 04 saturn ion, this is actually the second complaint I've filled out. Last July I had a mechanic friend look at my fuel filter and he had said the fuel line needed to be cut off becuase of how rusted on to the original fuel filter I'd got it with was and I didn't believe him so I replace it myself and when I got it off I had cleaned up the metal fuel line the best I could and put a new filter on. Well now it leaks gas right where the hook up is and very strong fuel smells come from there too, I've gotten numerous comments about how un safe that is to be driving it but I need to have a way to work and then someone had mentioned to check for recalls and I seen on there that this car did have a recall for faulty fuel filter gas lines. If you could get back to me as soon as possible about an inspection if needed or whatever else you'd need on my behalf. Please and thank you for your time
NHTSA complaint 11432589TRIED TAKING FUEL FILTER OFF LAST JULY TOOK A WHOLE WEEKEND OF USING PENATRATING OIL AND FREEZE OFF THEN I FINALLY GOT THE TABS TO COME LOOSE, I THOUGHT MAYBE I MESSED UP THE NEW FILTER OR DIDNT GET ENOUGH RUST OFF THE FUEL LINE AND THAT'S WHAT WAS CAUSING THE STRONG SMELL OF GAS ND POOR PERFORMANCE BUT CHANGED IT AGAIN AND STILL THAT SAME PROBLEM BUT NOW THERES A LEAK. THE CAR WAS ON BACK TIRE RAMPS THE GIRL FUEL FILTER CHANGE THEN THE 2ND ONE WAS DONE WITH A HOIST AND CURRENTLY THIS CAR IS THE ONLY THING I CAN COUNT ON TO MAKE IT TO WORK, THANK YOU FOR YOUR TIME AND CONSIDERATION.
NHTSA complaint 11398818THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.
NHTSA complaint 11390624FUEL LEAK ON REAR DRIVER SIDE WHEN THE ENGINE IS RUNNING WHILE CAR IS STATIONARY. IT MAY HAVE HAPPENED BEFORE THE DATE AND MILEAGE STATED BELOW BUT THAT'S WHEN I FIRST NOTICED THE FUEL LEAK.
NHTSA complaint 11378021POWER STEERING STICKS. I TAKE A 55MPH CURVE AND THE STEERING WHEEL DOESN'T COME BACK TO CENTER. IT WANTS TO TAKE ME OFF THE ROADWAY.
NHTSA complaint 11377365TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
NHTSA complaint 11325424WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.
NHTSA complaint 11322453WHEN THE KEY IS IN THE OFF POSITION AND REMOVED FROM THE CAR THE LIGHTS ON THE DASH STAY ON. CAR IS PARKED WHEN THIS HAPPENS.
NHTSA complaint 11319583TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED TO FUNCTION AS DESIGNED INTERMITTENTLY WHICH CAUSED DIFFICULTY WHILE ATTEMPTING TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC LOCATED AT (300 S UNIVERSITY DR, PEMBROKE PINES, FL 33025, (954) 417-8998) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.
NHTSA complaint 11318552IT LOOKS LIKE MY CAR IS LEAKING FUEL. DON'T KNOW IF IT'S THE FUEL INJECTOR LINE OR FUEL PUMP BUT I KNOW THERE IS A RECALL FOR THIS ON MY CAR BUT IT'S NOT SHOWING UP ON MY VIN NUMBER
NHTSA complaint 11317140WHEN PLACING THE VEHICLE IN PARK, IT WILL NOT ALWAYS REGISTER THAT IT IS PARK; THEREFORE, IT WILL NOT RELEASE THE KEY FROM THE IGNITION. AFTER MULTIPLE ATTEMPTS OF MOVING THE GEAR SHIFT FROM DRIVE TO PARK, IT WILL EVENTUALLY ALLOW THE KEY TO BE REMOVED FROM THE IGNITION. IT STARTED WITH JUST A FEW DAYS A WEEK, BUT IS NOW HAPPENING AT LEAST ONE TIME A DAY.
NHTSA complaint 11258409I RECENTLY BOUGHT A 2004 SATURN ION 1 FROM A PRIVATE PARTY. I WAS NOT AWARE THAT THERE IS A RECALL ON THE THE ELECRTIC POWER STEERING ASSIST. THE DEALER IN MY AREA SAYS THE RECALL HAS EXPIRED AND THEY ARE REFUSING TO FIX IT. I BOUGHT THIS CAR MAY 2019 USED EVERY DOLLAR I HAD TO BUY IT. IM A SINGLE MOTHER OF 4, I LIVE IN A SMALL TOWN THERE IS NOTHING FOR JOBS HERE. I WORK PART TIME AT A FAST FOOD RESTURANT AND CAN BARLEY AFFORD TO FEED MY FAMILY. I JUST SPENT 2000.00 ON THIS CAR AND CANT RISK DRIVING IT NOW THAT THIS IS AN ISSUE. I HAVE KIDS TO GET BACK AND FORTH TO SCHOOL AND A JOB TO REPORT TO EVERYDAY I NEED MY CAR FIXED ASAP.
NHTSA complaint 11255013TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SCHUMACHER CHEVROLET OF DENVILLE (LOCATED AT 281 US-46 E, DENVILLE, NJ 07834, (973) 644-7584) TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.
NHTSA complaint 11221011TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). WHILE REVERSING, THE CHECK POWER STEERING WARNING MESSAGE ILLUMINATED. THE VEHICLE SEIZED AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000.
NHTSA complaint 11207896Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.