Model year

2002 Saturn LS

Sedan, gasoline, built in United States. Owner complaints on file from Dec 18, 2001 to May 1, 2023.

Recall campaigns covering this model year3552k vehicles or units across those campaigns
Owner complaints49319.0 times the median 2002 sedan
Severity index4.72002 sedans average 13.3
First 24 months37Complaints in its first two years
Complaints over time

Complaints about the 2002 Saturn LS peaked in 2006, with 54 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

020406020012004542007201020132016201920222026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

49% of complaints about the 2002 Saturn LS name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
242
Electrical system
102
Lighting
73
Fuel system
45
Powertrain
26
Suspension
18
Brakes
15
Steering
12
Tires
12
Structure
10
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2002 Saturn LS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Saturn LS
CampaignFiledSubjectComponentVehiclesRemedy
05V-245Jun 2, 2005On certain sedans and wagons, the plastic housing in the rear tail lamp assembly can become distorted if the brake lamps remain on for an extended…Lighting291,652Repair or modification
05V-158Apr 20, 2005Certain wagons fail to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the seat…Seat belts20,701Repair or modification
03V-231Jun 23, 2003On certain passenger vehicles equipped with 2.2l l4 (l61) engines, a failure of the ignition control module may cause deterioration in idle…Electrical system239,993Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Saturn LS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

493 complaints on file, page 1 of 25.

  1. Filed May 1, 2023Failure Dec 29, 2022Nanticoke, PAElectrical system, Exterior lighting

    Rear tail lights will not work. Have checked all fuses relays,and even changed the turn signal switch. My car is currently at the garage. Original appointment was only for inspection. Mechanic has not yet located the issue. Also has no dash lights. Parking lights. Had I known this in advance would have returned car immediately.

    NHTSA complaint 11519745
  2. Filed Apr 3, 2023Failure Mar 28, 2023118,000 milesPhoenix, AZElectrical system, Unknown or other

    The contact owns a 2002 Saturn J-Type. The contact stated that while driving at an undisclosed speed, the vehicle's brake lights failed to illuminate. The contact related the failure to NHTSA Campaign Number: 05V245000 (Exterior Lighting), however, the part to do the recall repair is no longer being manufactured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

    NHTSA complaint 11515269
  3. Filed Jun 23, 2022Failure Jun 23, 2022Calabasas, CAEngine

    The same thing is happening to my car that happened to many Saturn owners of the same year. The car is turning but only stays on for a few seconds before shutting off. This seems to be the same as the ignition module and spark plugs issue as it is the same symptoms as those people were experiencing.

    NHTSA complaint 11470765
  4. Filed Feb 10, 2021Failure Nov 25, 2020102,057 milesMission Viejo, CAEngine

    ENGINE STALLED WHILE DRIVING AT HIGHWAY SPEEDS AROUND 65-70 MPH. ENGINE COULD NOT BE RESTARTED AND HAD TO BE TOWED BACK HOME. MECHANIC INSPECTION REVEALED COMPLETE LOSS OF COMPRESSION IN TWO CYLINDERS AND PARTIAL COMPRESSION LOSS IN OTHER TWO. ENGINE WAS PERMANENTLY DAMAGED AND WOULD HAVE TO BE REPLACED OR REBUILT AT HIGH COST IN THE THOUSANDS. ENGINE HAD 102,057 MILES AT TIME OF FAILURE.

    NHTSA complaint 11395636
  5. Filed May 26, 2020Failure May 26, 2020130,000 milesBeloit, WIElectrical system

    MECHANIC FOUND SHORT CIRCUIT IN TAIL LAMP ASSEMBLIES CAUSING BRAKE LIGHTS TO COME ON, AND STAY ON, WHEN HEADLAMPS DO. *TR

    NHTSA complaint 11325941
  6. Filed Sep 24, 2019Failure Sep 19, 2019175 milesLompoc, CAEngine, Service brakes, Steering

    VEHICLE WAS IN MOTION AT 30 MPH ON CITY STREET, ENGINE COMPLETELY STOPPED WORKING WITH LOSS OF POWER STEERING AND POWER BRAKES. COASTED VEHICLE TO A SIDE STREET & STOPPED. HAD CAR TOWED TO A MECHANIC. WE WERE QUOTED $1700 BILL TO REPAIR DUE TO BROKEN TIMING CHAIN. RESEARCHED RECALLS AND FOUND THAT NHTSA HAD A RECALL #07V519000 FOR 2001 SATURN L100. THIS SEEMS GROSSLY SHORTSIGHTED ON THE PART OF NHTSA, AS THERE HAVE BEEN DOZENS OF DUPLICATE COMPLAINTS. THIS PROMPTED THE STATE OF NORTH CAROLINA CONSUMERS COUNCIL TO ISSUE A DEFECT PETITION FOR 2000-2003 SATURN L SERIES WITH THE 2.2L ENGINE WITH THE NHTSA. IT IS SURPRISING HOW LITTLE EFFORT THE NHTSA HAS MADE IN LIGHT OF THE SCOPE OF THIS PROBLEM.

    NHTSA complaint 11257582
  7. Filed Jul 30, 2018Failure Mar 1, 2016Waterbury, CTElectrical system, Electronic stability control (esc), Power train

    TAKATA RECALL VEHICLE IN PARK WHEN STARTED. LIGHTS DIM AN GO BRIGHT ON DASH. FAN GOES ON WHEN MOTOR NOT HOT. WHEN FAN GOES ON AND CAR IS BEING DRIVEN CAR WILL JUMP WHEN CAR SHIFTS GEARS. I ONLY CAN DRIVE ON SIDE ROADS. TO NERVOUS TO GO ON HIGHWAY NOW. ONLY HAPPENS WHEN COOLING FAN IS ON. I HAVE SEEN LOTS OF REPORTS THAT PEOPLE POST OF OTHER CARS LIKE MINE HAVING SAME ISSUES. WAS TOLD THEY REPORTED IT. NOTHING WAS DONE. SERIOUSLY THIS NEEDS TO BE ADDRESSED. SHOULDN'T MATTER WERE THE CAR WAS MADE. PARTS ARE THE SAME. I HAVEN'T BROUGHT IT IN SINCE 2017. I DON'T HAVE MONEY FOR REPAIRS OR FIX IT IF IT'S THE MANUFACTURS FAULTY PARTS. I'VE ALREADY PUT 1400 DOLLARS FOR REPLACEMENT OF FUEL PUMP AN OTHER PARTS. AN THIS PROBLEM STILL EXISTS. PLEASE LET ME KNOW IF AN WHEN YOU CAN LOOK INTO THIS ISSUE.

    NHTSA complaint 11114655
  8. Filed Feb 15, 2018Failure Feb 8, 2018117,000 milesGlendale, AZFuel/propulsion system, Service brakes, Hoses, Lines/piping

    TL* THE CONTACT OWNS A 2002 SATURN LS. WHILE PUMPING FUEL INTO THE FUEL TANK, THE CONTACT NOTICED THAT FUEL WAS LEAKING OUT OF THE TANK. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LEAKAGE SEEMED TO COME FROM THE TUBE, BUT WAS NOT COMPLETELY SURE. THE CONTACT ALSO NOTICED THAT THE BRAKE LINES WERE RUSTED. THE CONTACT RESEARCHED THE FAILURE ONLINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT ALSO STATED THAT THE SERVICE ENGINE INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

    NHTSA complaint 11073072
  9. Filed Dec 26, 2017Failure Dec 23, 2017South Hill, VAElectrical system, Steering

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

    NHTSA complaint 11056381
  10. Filed Nov 21, 2017Failure Nov 13, 2017161,000 milesWaukegan, ILEngine

    TL* THE CONTACT OWNS A 2002 SATURN LS. WHILE DRIVING 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

    NHTSA complaint 11047853
  11. Filed Sep 25, 2017Failure Sep 25, 201765,184 milesChicago, ILPower train

    ENCOUNTERED ROUGH GEAR CHANGES WHILE DRIVING. TOOK THE CAR TO A GM DEALER FOR AN INSPECTION. THE TROUBLE CODE P1811 WAS " TRANSMISSION FLUID LEAKAGE CAUSING PRESSURE CONTROL SOLENOID MALFUNCTION PER C OBT" RECOMMEND TRANSMISSION REPLACEMENT"

    NHTSA complaint 11025485
  12. Filed Aug 11, 2017Failure Oct 3, 2016144,400 milesShelbyville, TNElectrical system, Electronic stability control (esc), Fuel/propulsion systemFire1 injured

    FUEL AND COMPUTER FUSE UNDERHOOD 10AMP BLOWING UPON INSERTED

    NHTSA complaint 11014679
  13. Filed Apr 16, 2017Failure Apr 15, 2017Logansport, INElectronic stability control (esc), Exterior lighting, Unknown or other

    WHILE THE VEHICLE IS RUNNING AND DRIVING DOWN THE ROAD THE HEADLIGHTS WILL TURN OFF ALONG WITH ALL THE DASH LIGHTS AND ALL THE GAUGES WILL GO TO ZERO, THE INTERIOR LIGHT WILL TURN ON AND IT WILL DING (IT ACTS LIKE YOU ARE SHUTTING THE CAR OFF AND OPENING THE DOOR) A COUPLE SECONDS LATER EVERYTHING WILL TURN ON AND QUIT DINGING ALL THE DASH LIGHTS WILL BE ON (LIKE WHEN YOU START THE CAR) BACK AND FORTH ON AND OFF.

    NHTSA complaint 10978673
  14. Filed Oct 10, 2016Failure Sep 4, 2016164,155 milesSAN Jose, CAElectrical system, Engine, Power train

    I LOST POWER AT HIGHWAY SPEEDS AND AT FULL THROTTLE THERE WAS NO ACCELERATION. IT MADE A LOUD BOOM LIKE A BACKFIRE AND A LARGE PIECE OF MATERIAL THAT LOOKED FIBERGLASS MATTING AND ROCKS BLEW OUT OF THE EXHAUST. THE CAR ACCELERATED FINE FOR ABOUT 15 MILES THEN STARTED TO BOG DOWN AGAIN. SHUT OFF VEHICLE AND TRIED TO RESTART UNSUCCESSFUL, WAITED A FEW HOURS THEN CAR RESTARTED WITH NO ISSUES RAN VEHICLE OFF AND ON OVER A THREE DAY PERIOD, THAT IS WHEN IT STARTED MALFUNCTIONING AGAIN WITH VERY ROUGH IDLE, ALMOST DIES, EXTREME LOSS OF POWER W/ALMOST NO ACCELERATION AT FULL THROTTLE. CONTACTED MECHANIC THE VEHICLE RESONATOR WAS EXPANDED TO THE POINT OF SPLITTING THE SEAM, HE REMOVED THE RESONATOR TO FIND ALL THE FIBER PACKING GONE AND THE RESONATOR PACKED WITH WHAT LOOKED LIKE ROCKS. HE STATED THE BITS THAT LOOKED LIKE ROCKS WERE PART OF THE CATALYTIC CONVERTER PACKING THAT HAD BEEN HEATED ABOVE THE LIMITS OF THE MATERIAL. THE DISINTEGRATED MATERIAL MADE A BLOCKAGE IN THE RESONATOR NOT ALLOWING THE EXHAUST GASSES TO FLOW HE CHECKED FOR TSB'S AND RECALL CAMPAIGNS AND FOUND CAMP # 03V231000 ACTION # 03033 RECALL # 03-C-06 (ELECTRICAL SYSTEM IGNITION CONTROL MODULE) AND CAMP # 07V519000 ACTION # EA06009 RECALL # 06074. (ENG. TIMING CHAIN) CALLED GM RECALL CENTER GIVEN CASE #8-2430110427 PER BRANDY SHE IS GETTING MANY CALLS ON THIS, SHE SHOWS ONLY THE RECALL 03-C-06 ONLY AND SHE IS TO DENY ANY ADDITIONAL CLAIMS EVEN THOUGH THEY REPLACED THE PART WITH THE SAME PART THAT WAS RECALLED TO BEGIN WITH. INVESTIGATED RECALL # 06074 AND FOUND THAT DID NOT INCLUDE THE 2002 SATURN L SERIES HOWEVER PER MY MECHANIC BOTH RECALLS ARE CONTRIBUTING FACTORS WITH THE OUTSTANDING ISSUES WITH MY VEHICLE. THE CAR IS UNSAFE TO DRIVE. THE 2002 SATURN L SERIES SHOULD NOT BE ON THE ROAD AND IT SHOULDN'T TAKE AN ACCIDENT OR A DEATH BEFORE YOU PEOPLE DECIDE TO RECALL THESE VEHICLES.

    NHTSA complaint 10915067
  15. Filed Jul 12, 2016Failure Jul 12, 2016110,000 milesOAK Park, MIElectrical system, EngineFire

    TL* THE CONTACT OWNED A 2002 SATURN L. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SLOW DOWN WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO EMIT SMOKE FROM THE HOOD AND SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    NHTSA complaint 10884365
  16. Filed Mar 8, 2016Failure Jul 14, 2014Abon, INTurn signal, SteeringFire

    TL* THE CONTACT OWNS A 2002 SATURN LS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, SMOKE EMITTED FROM THE STEERING COLUMN AND THE TURN SIGNAL LEVER WAS ENGAGED. THE FAILURE OCCURRED WHENEVER THE LEFT OR RIGHT TURN SIGNALS WERE ENGAGED. THERE WERE NO FLAMES PRESENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    NHTSA complaint 10845598
  17. Filed Dec 4, 2015Failure Jul 4, 201577,000 milesFort Walton Beach, FLElectrical system, Fuel system, Gasoline

    TL* THE CONTACT OWNS A 2002 SATURN L300. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE VEHICLE. THE MAINTENANCE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATIVE EMISSION CONTROL SYSTEM HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. ...UPDATED 07/05/16 *BF THE FUEL PUMP WAS REPLACED. UPDATED 07/15/16

    NHTSA complaint 10808426
  18. Filed Nov 19, 2015Failure Nov 16, 2015175,000 milesWendell, NCElectrical systemFire

    SMOKE STARTED COMING FROM THE TURN SIGNAL SWITCH IN THE STEERING WHEEL COLUMN IT GOT WORSE AND THEN THE HANDLE MELTED OFF AND THEN IN MINUTES THE FLAMES IGNITED AND THE CAR WAS COMPLETELY INFLAMED. RIGHT BEFORE THIS HAPPENED MY DAUGHTER DROVE THE CAR UP THE STREET TO TAKE MY SON TO THE BUS STOP WHEN SHE BROUGHT IT BACK HOME THE SMOKE STARTED FROM THE STEERING WHEEL COLUMN. THE CAR WAS PARKED IN MY DRIVEWAY ABOUT 30 FEET FROM MY HOUSE

    NHTSA complaint 10794792
  19. Filed Nov 10, 2015Failure Nov 7, 2015186,000 milesMason City, IAEngine, Exterior lighting, SteeringFire

    TL* THE CONTACT OWNS A 2002 SATURN SATURN LS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BEGAN SMOKING, THE HEADLIGHTS FLICKERED, AND THE CHECK ENGINE LIGHT ILLUMINATED. IN ADDITION, THE ENGINE WAS SMOKING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

    NHTSA complaint 10789655
  20. Filed Nov 6, 2015Failure Mar 3, 2015116,528 milesChicago, ILElectrical system

    TL* THE CONTACT OWNS A 2002 SATURN LS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE IGNITION CONTROL MODULE WAS REPLACED FROM A PREVIOUS RECALL; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,528.

    NHTSA complaint 10788815
Source: NHTSA ODI complaints file.
Investigations

8 NHTSA investigations on file

  • PE09028 Preliminary evaluation, Fuel system
    FUEL PUMP LEAKS
    Opened May 21, 2009, closed Oct 27, 2009
  • PE08061 Preliminary evaluation, Engine and cooling
    TIMING CHAIN BREAKS, ENGINE STALL
    Opened Oct 16, 2008, closed Apr 8, 2009
  • DP08002 Defect petition, Engine and cooling
    TIMING CHAIN FAILURE-STALL
    Opened Jun 18, 2008, closed Oct 16, 2008
  • PE06006 Preliminary evaluation, Engine and cooling
    TIMING CHAIN FAILURE
    Opened Jan 24, 2006, closed Jun 6, 2006
  • DP05008 Defect petition, Engine and cooling
    TIMING CHAIN FAILURE
    Opened Dec 20, 2005, closed Feb 6, 2006
  • PE05010 Preliminary evaluation, Electrical system
    INOPERATIVE TAIL LAMPS
    Opened Feb 15, 2005, closed Jun 3, 2005 · led to a recall
  • DP05001 Defect petition, Electrical system
    INOPERATIVE TAIL LAMPS
    Opened Feb 10, 2005, closed Feb 22, 2005
  • PE03017 Preliminary evaluation, Lighting
    HEADLAMPS FLICKER OFF AND ON
    Opened Apr 17, 2003, closed Aug 25, 2003
Source: NHTSA ODI investigations file.
Service bulletins

218 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
  • PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
    XM Audio Traffic And Travel Link Availability And Operation.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
    Information On Requests To Add OnStar Bluetooth Option.
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 10-00-89-006J Sep 26, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 03-01-39-012A Mar 10, 2023 · Service Bulletin/Repair Instructions
    This bulletin provides an updated repair procedure to correct a customer concern of a musty odor from A/C system, most noticeable at vehicle start-up.
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 10-00-89-006I Oct 7, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res…
  • 16NA383 May 8, 2020 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • PIP5338B May 17, 2018 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to e…
  • 13-00-89-005 Apr 25, 2013 · Service Bulletin/Repair Instructions
    This technical bulletin provides Warranty Administration - New Labor Codes information.
  • 99-04-20-002H Apr 11, 2013 · Service Bulletin/Repair Instructions
    This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
  • 10-00-89-009B Jul 9, 2013 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on key code security and information on GM key code look up applications.
  • PIC5088E Jun 16, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display.…
  • PIT5353B Oct 3, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
  • PIP4495E Oct 2, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil …
  • 11-00-89-005B Oct 10, 2012 · Service Bulletin/Repair Instructions
    This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
  • PIC5588D Jun 12, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is ini…
  • PIT3099P Jun 2, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician c…
  • 02-08-42-001H Apr 27, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
  • 03-08-46-004R Jan 27, 2016 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
  • PIC5491J Sep 14, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DO…
  • PIP5226A Feb 11, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BE…
  • PIT5485A Apr 8, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5485B Apr 27, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5389A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
  • PIC5088F Apr 21, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
  • PIC5050A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • PIC4935E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PI1394A Aug 29, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
Source: NHTSA manufacturer communications files.