Complaints over time
Complaints about the 2015 Scion IQ peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Scion IQ
Hatchback, gasoline, 4x2, built in Japan. Owner complaints on file from Nov 26, 2017 to Nov 26, 2017.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2015 hatchback
Severity index100.02015 hatchbacks average 10.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 Scion IQ name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2015 Scion IQ
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Scion IQ
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 26, 2017Failure Oct 24, 20176,000 milesSanta Rita, GUAir bagsCrash
I PURCHASED THE VEHICLE ON 10-24-17 FROM A PRIVATE PARTY WHO PURCHASED IT FROM THE TOYOTA DEALER, AK TOYOTA, GUAM. UPON BRINGING THE VEHICLE HOME I TRY TO FILL THE WINDSHIELD WASHER RESERVOIR BUT THE FLUID LEAKS STRAIGHT DOWN UNDER THE VEHICLE. I CALLED THE DEALER AND WAS TOLD THE REPAIR WOULD BE UNDER WARRANTY SINCE THE VEHICLE IS UNDER 3 YEAR'S OLD. WHEN THE REPAIR DIAGNOSIS WAS PRESENTED TO ME IT WAS A SURPRISE THAT THE LEAK IN THE WASHER RESERVOIR WAS CAUSED BY A PRIOR ACCIDENT AND THEREFORE THE REPAIR WILL NOT BE COVERED BY THE VEHICLE WARRANTY. THE ACCIDENT WAS NOT DISCLOSED BY THE DEALER WHEN IT WAS SOLD ACCORDING TO THE PERSON I BOUGHT THE VEHICLE FROM. I WAS ABLE TO PHOTOGRAPH THE PAPER WORK ON THE REPAIR WORK ON THE ACCIDENT (ATTACHED), IT IS QUITE EXTENSIVE. HOOD, BUMPER, RADIATOR AND SUPPORT, ETC WERE REPLACED. BASE ON THE DAMAGED IT WOULD BE EXPECTED THAT THE AIRBAGS WOULD HAVE DEPLOYED. I ASKED THE DEALER IF REPAIRS WERE MADE ON THE AIRBAG SYSTEM. THE DEALER'S ANSWER WAS "IF IT IS NOT ON THE LIST AIRBAG WAS NOT REPAIRED". MY CONCERN IS WITH THE AMOUNT OF DAMAGE REPAIRED THE AIRBAGS SHOULD HAVE DEPLOYED. IF THE AIRBAG DID NOT DEPLOY IT IS CONCEIVABLE THE AIRBAG SYSTEM IS NOT WORKING PROPERLY. PLEASE ADVICE WHAT CAN BE DONE TO HAVE AN ASSURANCE THE AIRBAG SYSTEM IS WORKING. THIS VEHICLE IS VERY SMALL, ONLY 2100 LBS, PROBABLY THE SMALLEST ON THE MARKET AND THE AIRBAGS MUST BE WORKING. *TT
NHTSA complaint 11048426
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
59 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- Z3G_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur… - Z2G_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur… - ZKG_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur… - Support Program May 18, 2022 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur… - ZKG_Dealer_Lette Apr 28, 2022 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturin… - ZKG_Paint_Repair Apr 28, 2022 · Service Bulletin/Repair Instructions
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart - ZKG Important Up Oct 28, 2021 · Service Bulletin/Repair Instructions
DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint - ZKG Customer Sup Oct 27, 2021 · Service Bulletin/Repair Instructions
RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint - S SB 0024 14A Oct 16, 2014 · Service Bulletin/Repair Instructions
Automatic/Continuously Variable Transmission Replacement Precautions - S SB 0017 14A Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - S-TT-0117-20 Dec 11, 2020 · Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to be blocked/clogged. - ZKG_Dealer_Lette Sep 14, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint - ZKG_Dealer_Lette Aug 6, 2020 · Service Bulletin/Repair Instructions
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturin… - ZKG_Technical In Dec 12, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this p… - ZKG_Dealer Packa Dec 12, 2019 · Service Bulletin/Repair Instructions
Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling conditi… - S-SB-0004-19 Dec 4, 2019 · Service Bulletin/Repair Instructions
TSB: Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, expos… - S-S-0003-14_Obso Dec 20, 2019 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE December 20, 2019: This bulletin is no longer applicable and is now obsolete. - ZKG_Dealer Packa Aug 9, 2019 · Service Bulletin/Repair Instructions
Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle … - ZKG_Dealer Packa Aug 9, 2019 · Service Bulletin/Repair Instructions
Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicl… - ZKG_Region Lette Aug 8, 2019 · Service Bulletin/Repair Instructions
Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicl… - ZKG_Dealer Email Aug 9, 2019 · Service Bulletin/Repair Instructions
Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles… - ZKG_Region Email Aug 8, 2019 · Service Bulletin/Repair Instructions
Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles… - S-TT-0116-19 Jan 3, 2018 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidel… - S-SB-0019-17 Aug 29, 2017 · Service Bulletin/Repair Instructions
TSB: Some 2015 model year iQ vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (Engine Off Timer Performance) present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce… - S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec… - S-SB-0003-14 Rev May 20, 2015 · Service Bulletin/Repair Instructions
SSB: Scion models equipped with the BeSpoke® Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however… - S-SB-0015-14 Jun 6, 2014 · Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te… - S-TT-0073-13 Rev Jul 8, 2014 · Service Bulletin/Repair Instructions
Tech Tip: Starting with the 2010 Model Year, Scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reductio… - S-SB-0017-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. - S-SB-0017-14 Jul 7, 2014 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle … - S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec… - S-SB-0003-14 Rev May 20, 2015 · Service Bulletin/Repair Instructions
SSB: Scion models equipped with the BeSpoke® Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however… - S-SB-0005-14 Apr 14, 2014 · Service Bulletin/Repair Instructions
2015 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installati… - S-SB-0004-14 Apr 14, 2014 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term stor… - S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. - S-SB-0004-15 Apr 21, 2015 · Service Bulletin/Repair Instructions
SSB: Some 2013 - 2015 model year Scion vehicles equipped with BeSpoke® Premium Audio featuring Aha(version less than 14.1.0) may exhibit one or more of the following conditions: * When using the navigation route guidance the arrival time at the destination… - S-SB-0023-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - S-SB-0002-15 Feb 11, 2015 · Service Bulletin/Repair Instructions
SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles som… - S-TT-0090-15 Jan 30, 2015 · Service Bulletin/Repair Instructions
TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative. - S-TT-0094-15 Jun 16, 2015 · Service Bulletin/Repair Instructions
TT: iPhone text messages do not appear on multi media display. - S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and… - S-TT-0090-15 Jan 30, 2015 · Service Bulletin/Repair Instructions
TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative. - S-SB-0002-15 Feb 11, 2015 · Service Bulletin/Repair Instructions
SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles som… - S-SB-0004-15 Apr 21, 2015 · Service Bulletin/Repair Instructions
SSB: Some 2013 - 2015 model year Scion vehicles equipped with BeSpoke® Premium Audio featuring Aha (version less than 14.1.0) may exhibit one or more of the following conditions: * When using the navigation route guidance the arrival time at the destinatio… - S-SB-0023-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. - S-TT-0094-15 Jun 16, 2015 · Service Bulletin/Repair Instructions
TT: iPhone text messages do not appear on multi media display. - S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and… - S-SB-0021-14 Aug 7, 2014 · Service Bulletin/Repair Instructions
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body den… - S-SB-0020-14 Aug 7, 2014 · Service Bulletin/Repair Instructions
TSB: Scion iQ 2015 Pre-Delivery Service Check Sheet - S-SB-0019-14 Aug 7, 2014 · Service Bulletin/Repair Instructions
TSB: The front wheel opening extension pad set (right and left front wheel opening extension pads, 4 screw clips) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads to the ve… - S-SB-0024-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON," shifting issues, and/or transmission damage. Use the information in this bulletin when installing a… - S-SB-0019-14 Aug 7, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - S-SB-0021-14 Aug 7, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - SSB-002-14 Aug 1, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - S-TT-0073-13 Jul 8, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - S-SB-0005-14 Apr 14, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - S-SB-0004-14 Apr 14, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - S-SB-0015-14 Jun 6, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source: NHTSA manufacturer communications files.