Model year

2016 Scion TC

Hatchback, gasoline, 4x2, built in Japan. Owner complaints on file from Jan 28, 2018 to Apr 3, 2025.

Recall campaigns covering this model year34,891 vehicles or units across those campaigns
Owner complaints6Below the median 2016 hatchback
Severity index33.32016 hatchbacks average 10.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Scion TC peaked in 2018, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522018220192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

17% of complaints about the 2016 Scion TC name seat belts

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seat belts
1
Brakes
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2016 Scion TC

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Scion TC
CampaignFiledSubjectComponentVehiclesRemedy
18E-091Sep 20, 2018Over time, the brake hoses in these kits may fatigue and failBrakes544Part replacement
16V-420Jun 9, 2016Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessoriesEquipment4,253Label or owner notice
16V-236Apr 22, 2016Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessoriesEquipment94Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Scion TC

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Apr 3, 2025Failure Apr 2, 2025143,000 milesDuluth, GASeat belts

    The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact was informed that the front driver's side seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. The VIN was unavailable.

    NHTSA complaint 11652610
  2. Filed Apr 23, 2023Failure Apr 23, 2023Port saint lucie, FLUnknown or other

    While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.

    NHTSA complaint 11518542
  3. Filed Apr 15, 2022Failure Apr 22, 2020Senioa, GAService brakes

    I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.

    NHTSA complaint 11460832
  4. Filed Jan 21, 2019Failure Jan 18, 201912,400 milesLA Verne, CAUnknown or other

    DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!

    NHTSA complaint 11171202
  5. Filed May 30, 2018Failure May 26, 201847,000 milesSAN Pedro, CAUnknown or other2 injured

    THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I COULD NOT THINK OF ANYTHING EXTERNAL THAT COULD INITIATE THIS INCIDENT.

    NHTSA complaint 11098855
  6. Filed Jan 28, 2018Failure Jan 13, 201730,000 milesSAN Antonio, TXBodyCrash2 injured

    STOPPED AT A RED LIGHT AND WAS REAR ENDED. COLLISION REPAIR SHOP NOTED THERE WAS UNIBODY/FRAME DAMAGE BUT WAS NOT TOTALED OUT. NOW WE CANNOT TRADE IN VEHICLE BECAUSE THE DAMAGE IS SHOWING UP ON THE CARFAX AND NOBODY WANTS TO TOUCH IT. WE CANNOT GET OUR INSURANCE COMPANY OR THE REPAIR SHOP TO REMOVE THAT INFO FROM THE CARFAX BECAUSE THEY SUPPOSEDLY FIXED IT. WE ARE STUCK BETWEEN A ROCK AND A HARD PLACE DRIVING A VEHICLE AROUND WITH FRAME DAMAGE.

    NHTSA complaint 11065543
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

37 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • S SB 0015 15 Jul 17, 2015 · Service Bulletin/Repair Instructions
    Pre-Delivery Service(PDS)
  • S SB 0007 15 May 13, 2015 · Service Bulletin/Repair Instructions
    Floor Mat Installation During PDS
  • S-TT-0117-20 Dec 11, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to be blocked/clogged.
  • 20R001 Toyota Cu Jul 15, 2020 · Service Bulletin/Repair Instructions
    DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
  • S-TT-0116-19 Jan 3, 2018 · Service Bulletin/Repair Instructions
    TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidel…
  • S-SB-0012-14-Rev Aug 29, 2017 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed v…
  • S-TT-0109-17 Apr 25, 2017 · Service Bulletin/Repair Instructions
    TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Scion repair process. During A/C service, moisture ent…
  • S-SB-0015-15 Rev May 12, 2016 · Service Bulletin/Repair Instructions
    TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dent…
  • S-SB-0014-15 May 12, 2016 · Service Bulletin/Repair Instructions
    TSB: 2016 Pre-Delivery Service Check Sheet
  • S-SB-0005-16 May 11, 2016 · Service Bulletin/Repair Instructions
    TSB: The 2016 model year tC has a new accessory package known as Release Series 10.0 that includes an aero kit. To minimize damage to the aero kit?s front bumper spoiler during transportation, 2 spacers have been installed on each of the front shock absorb…
  • S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
    SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec…
  • S-SB-0015-15 Rev Mar 4, 2016 · Service Bulletin/Repair Instructions
    SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection of the paint for paint chips/scratch…
  • S-SB-0007-15 Feb 18, 2016 · Service Bulletin/Repair Instructions
    SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate insta…
  • S-SB-0035-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. Any previous printed versio…
  • S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
    SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec…
  • S-TT-0115-18 Feb 21, 2018 · Service Bulletin/Repair Instructions
    TSB: Some vehicles may display a 22-digit request code when attempting to perform a navigation map update.
  • S-SB-0008-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Star…
  • S-SB-0007-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate insta…
  • S-SB-0006-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
  • S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
  • S-SB-0014-15 Jul 17, 2015 · Service Bulletin/Repair Instructions
    SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body den…
  • S-SB-0015-15 Jul 17, 2015 · Service Bulletin/Repair Instructions
    SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body den…
  • S-TT-0094-15 Jun 16, 2015 · Service Bulletin/Repair Instructions
    TT: iPhone text messages do not appear on multi media display.
  • S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
    SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and…
  • S-SB-0008-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Star…
  • S-SB-0007-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate insta…
  • S-SB-0006-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
  • S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
  • S-TT-0094-15 Jun 16, 2015 · Service Bulletin/Repair Instructions
    TT: iPhone text messages do not appear on multi media display.
  • S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
    SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and…
  • S-SB-0014-15 Jul 17, 2015 · Service Bulletin/Repair Instructions
    SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body den…
  • S-SB-0015-15 Jul 17, 2015 · Service Bulletin/Repair Instructions
    SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body den…
  • S-SB-0015-15 REV Mar 4, 2016 · Service Bulletin/Repair Instructions
    "SSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP’S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: • CAREFUL INSPECTION OF THE PAINT FOR PAINT CHIPS/SCRATC…
  • S-SB-0007-15 Feb 18, 2016 · Service Bulletin/Repair Instructions
    SSB: 2016 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVER'S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE FLOOR MATS AS WELL. FOLLOW THE APPROPRIATE INSTA…
  • S-SB-0015-15 REV May 12, 2016 · Service Bulletin/Repair Instructions
    TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP’S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENT…
  • S-SB-0014-15 May 12, 2016 · Service Bulletin/Repair Instructions
    TSB: 2016 PRE-DELIVERY SERVICE CHECK SHEET
  • S-SB-0005-16 May 11, 2016 · Service Bulletin/Repair Instructions
    TSB: THE 2016 MODEL YEAR TC HAS A NEW ACCESSORY PACKAGE KNOWN AS RELEASE SERIES 10.0 THAT INCLUDES AN AERO KIT. TO MINIMIZE DAMAGE TO THE AERO KIT’S FRONT BUMPER SPOILER DURING TRANSPORTATION, 2 SPACERS HAVE BEEN INSTALLED ON EACH OF THE FRONT SHOCK ABSORB…
Source: NHTSA manufacturer communications files.