2011 Scion XB

54 complaints on file, page 1 of 3.

1. Filed Dec 6, 2023Failure Dec 2, 2022Grayson, GAEngine, Service brakes, Unknown or other

   I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.

   NHTSA complaint 11558834
2. Filed Jun 27, 2023Failure Jun 10, 2023Fallbrook, CASteering

   The steering becomes hard to control after being on the highway for around 40-60 mins. It is hard to keep the vehicle on track because the steering is "sticky" and it takes more force to keep the vehicle in its lane, hence we wander within the lane and appear to be either drunk or not in full control. The problem is intermittent but does occur at various degrees on any given day. We are afraid there will be an accident when we cannot control correctly.

   NHTSA complaint 11529194
3. Filed Jan 29, 2020Failure Jan 29, 202056,500 milesORO Valley, AZBody

   DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.

   NHTSA complaint 11302793
4. Filed Nov 26, 2019Failure May 23, 2016Hollidaysburg, PAAir bags

   TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

   NHTSA complaint 11282466
5. Filed Apr 15, 2019Failure Apr 15, 2019106,000 milesJacksonville, FLEngine

   "OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.

   NHTSA complaint 11196579
6. Filed Jan 14, 2019Failure Jan 11, 2019120,000 milesLAS Vegas, NVAir bags, Engine, BodyFire

   I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.

   NHTSA complaint 11169875
7. Filed Dec 31, 2018Failure Dec 18, 2018153,000 milesGlendale, AZService brakesCrash1 injured

   TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.

   NHTSA complaint 11164247
8. Filed Jul 25, 2018Failure Jul 13, 201870,000 milesSAN Francisco, CAEngine, Unknown or other

   I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM THE MOMENT I TURNED IT ON AND PULLED AWAY FROM THE CURB AND THROUGHOUT THE DAY DRIVING MOSTLY ON CITY STREETS. (95% OF MY DRIVING IS ON CITY STREETS A SHORT DISTANCE FROM HOME. I AM A PROFESSIONAL DOG WALKER AND PICK UP CLIENTS' DOGS AND TAKE THEM TO CITY PARKS FOR OFF LEASH WALKS & HIKES). AFTER A FEW DAYS OF THIS, I CALLED SF TOYOTA IN DALY CITY WHERE I HAVE BROUGHT MY CAR IN FOR REGULAR SERVICING THE ENTIRE TIME SINCE PURCHASE IN MARCH 2014. I HAD TO WAIT OVER A WEEK FOR THE SOONEST APPOINTMENT THE DAY I BROUGHT MY CAR IN, IT STARTED SMOKING ON THE FREEWAY AND SHUT OFF. I CALLED A TOW TRUCK. 2 DAYS LATER, ON FRIDAY JULY 25, 2018, TOYOTA INFORMED ME THERE WAS A HOLE IN MY ENGINE AND THEY HAVE NO IDEA HOW IT COULD HAVE GOTTEN THERE. I WENT IN THE FOLLOWING DAY TO RETRIEVE BELONGINGS FROM MY CAR AND SPOKE WITH SERVICE MANAGER RAY. HE SHOWED ME THE HOLE AND A PART OF MY ENGINE THAT CAME OFF AND WAS FOUND UNDER THE HOOD SOMEWHERE, CAUSING THE HOLE- THE CONNECTING ROD. THE CONNECTING ROD WAS GOUGHED UP PRETTY BADLY AND I SAW ANOTHER PIECE OF IT STUCK DOWN SOMEWHERE. THE HOLE HAD WHAT LOOKED LIKE METAL SHAVINGS IN IT AND I ASKED IF THAT WAS WHY THE ROD WAS GOUGHED UP AND IF THAT'S WHAT THE METAL SHAVINGS WERE FROM AND RAY NODDED YES AND SAID MOST LIKELY YES. HE TOLD ME IF I WANTED TO TRY AND GET ANY ASSISTANCE FROM TOYOTA, I WOULD HAVE TO PAY $2-3K TO HAVE THEM REMOVE AND INSPECT MY ENGINE AND THAT THERE WOULD BE NO GUARANTEE THEY WOULD HELP.

   NHTSA complaint 11113498
9. Filed Oct 13, 2017Failure May 23, 2016Santa Rosa, CAAir bags

   TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL WRIGHT TOYOTA AT (661) 398-8697 (5100 GASOLINE ALLEY DR, BAKERSVILLE, CA 93313) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED NORTH BAKERSFIELD TOYOTA AT (661) 615-1100 (19651 INDUSTRY PKWY DR, BAKERSFIELD, CA 93308) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

   NHTSA complaint 11033292
10. Filed Sep 14, 2017Failure May 23, 2016Sacramento, CAAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821 (800) 640-6248) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11023546
11. Filed Sep 12, 2017Failure Jun 3, 201565,000 milesLeander, TXAir bags

    TAKATA RECALL. HAVE RECEIVED SEVERAL NOTICES, BUT MY LOCAL DEALERSHIP SAYS MY VEHICLE IS NOT YET BEEN SUPPLIED WITH REPLACEMENT PARTS. TOYOTA RECOMMENDS THAT NO ONE RIDE IN THE FRONT PASSENGER SEAT. THE VEHICLE IS NOW 6 YEARS OLD AND 100,000 + MILES. NHRSA RECALL 16V-340.

    NHTSA complaint 11022831
12. Filed Sep 7, 2017Failure May 23, 2016Clovis, CAAir bags

    TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MICHAEL TOYOTA IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WOULD BE A PROJECTED REMEDY FOR THE RECALL BY SEPTEMBER OF 2017. IN ADDITION, THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 1707261577. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11022115
13. Filed Sep 2, 2017Failure Sep 1, 2013Winter Haven, FLAir bags

    NO AIR BAG REPLACEMENTS AVAILABLE SINCE RECALL NOTICE

    NHTSA complaint 11021159
14. Filed Aug 29, 2017Failure May 23, 2016SAN Francisco, CAAir bags

    TAKATA RECALL TOYOTA IS NOT DOING ENOUGH TO EXPEDITE THE RECALL OF THE AFFECTED VEHICLES. IT HAS BEEN OVER A YEAR SINCE I RECEIVED A RECALL NOTICE FOR THE PASSENGER AIRBAG AND IT'S STILL LISTED AS HAVING NO REMEDY AVAILABLE EVEN THOUGH I AM LISTED IN A PRIORITY ZONE A. THIS IS RIDICULOUS. NHTSA, PLEASE PRESSURE TOYOTA AND TAKATA INTO EXPEDITING THIS DANGEROUS AND LIFE THREATENING RECALL FOR THE SAKE OF EVERYBODY'S SAFETY.

    NHTSA complaint 11020256
15. Filed Aug 28, 2017Failure Aug 28, 2017Winchester, CAAir bags

    TAKATA RECALL. MY SCION XB IS MAIN CAR FOR USE WITH MY CHILDREN AND FAMILY. IT'S USED AS MEANS OF TRANSPORTATION TO AND FROM SCHOOL. I WAS INFORMED OF THE RECALL LAST YEAR AND STILL HAVE NOT HEARD ON WHEN THIS WILL GET FIXED. IT IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN I'M TRANSPORTING CHILDREN AND IT IS IMPOSSIBLE TO NOT GO ANYWHERE WITHOUT USING THE PASSENGER SIDE SINCE ALL SEATS ARE BEING USED WHEN DRIVING WITH FAMILY. I FEEL THE RECALL HAS NOT BEEN HANDLED IN A TIMELY MANNER AND I FEAR FOR WHAT MAY HAPPEN IF AN ACCIDENT DOES TAKE PLACE. IT IS SAID THAT DRIVERS SHOULD ARRANGE TO HAVE AIRBAGS REPLACED AS SOON AS POSSIBLE HOWEVER I HAVE NOT BEEN CONTACTED NOR CAN I FIND ANY INFO ON WHEN MY MAKE AND MODEL WILL HAVE THIS ISSUE SOLVED.

    NHTSA complaint 11020206
16. Filed Aug 25, 2017Failure Jun 20, 2016Katy, TXAir bags

    " TAKATA RECALL" I DO NOT FEEL COMFORT DRIVING THIS CAR ,WITH A DEFECTIVE AIRBAG. I HAVE TRIED TO GET A CAR FROM TOYOTA,THEY TELL ME THAT ,I HAVE TO GET ONE FROM ENTERPRISE.I DO NOT USE CREDIT CARD,IS THERE ANYWAY ,I COULD GET A LOANER CAR UNTIL THE AIRBAG IS FIX.THIS HAS BEEN GOING FOR OVER YEAR NOW.I NEED TRANSPORTATION.

    NHTSA complaint 11019555
17. Filed Aug 14, 2017Failure Jan 7, 2015Chulavista, CAAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA OF EL CAJON LOCATED IN SANTEE, CA, BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO SOLUTION FOR THE AIR BAG REPLACEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

    NHTSA complaint 11015242
18. Filed Aug 1, 2017Failure May 23, 2016Katy, TXAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO START THE PROCESS FOR A LOANER VEHICLE UNTIL THE PARTS BECAME AVAILABLE. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY, HOUSTON, TX 77079, (281) 496-2000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    NHTSA complaint 11012057
19. Filed Jul 19, 2017Failure Jul 18, 2017131,733 milesRiverview, FLAir bags

    TAKATA RECALL. LONGSTANDING RECALL THAT HAS NOT BEEN RESOLVED AND I AM WORRIED ABOUT THE SAFETY OF MYSELF AND FAMILY, LIVING IN RIVERVIEW FL 33578.

    NHTSA complaint 11006401
20. Filed Jun 30, 2017Failure Jun 26, 201663,248 milesLouisville, KYEngine

    TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER REGARDING EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT HE CHANGED THE OIL HIMSELF AND DISCOVERED THAT THE VEHICLE WAS MISSING TWO QUARTS OF OIL. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF CLARKSVILLE (808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129 (812) 284-2277) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE RESULTS SHOWED NO EXCESSIVE OIL CONSUMPTION ISSUE. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL MONTHS LATER FOR A ROUTINE OIL CHANGE AND IT WAS DISCOVERED THAT THE OIL WAS TWO QUARTS LOW. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,248.

    NHTSA complaint 11002522