Model year

2012 Scion XD

Hatchback, gasoline, 4x2, built in Japan. Owner complaints on file from Jan 13, 2012 to Mar 9, 2020.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2012 hatchback
Severity index60.02012 hatchbacks average 8.8
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2012 Scion XD peaked in 2012, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201212014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2012 Scion XD name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
2
Electrical system
2
Fuel system
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2012 Scion XD

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2012 Scion XD

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Mar 9, 2020Failure Mar 6, 202053,027 milesGrayslake, ILElectrical system

    MY BATTERY WENT DEAD WHILE I WAS AT WORK AS I HAD LEFT THE LIGHTS ON. WHEN IT WAS TIME TO GO HOME, I WAS UNABLE TO UNLOCK MY DOORS WITH THE KEY FOB. THERE WAS ONE PLACE TO UNLOCK THE DOOR MANUALLY AND IT WAS THE DRIVER DOOR. I UNLOCKED THAT AND REACHED OVER TO UNLOCK THE PASSENGER DOOR. I REACHED BACK TO UNLOCK THE REAR DOORS FROM THE INSIDE AND WAS UNABLE TO DO SO. THERE WAS NO WAY TO OPEN THE REAR DOORS. IF THERE WOULD HAVE BEEN ANYONE IN THE REAR OF THE CAR THEY WOULD NOT HAVE BEEN ABLE TO GET OUT. I FIND THIS A HUGE SCARY SAFETY PROBLEM. WHAT IF I WOULD HAVE HAD CHILDREN IN SAFETY SEATS IN THE VEHICLE. THEY WOULD HAVE BEEN TRAPPED.

    NHTSA complaint 11316929
  2. Filed Feb 26, 2016Failure Feb 11, 201660,000 milesJacksonville, FLAir bagsCrash9 injured

    I WAS THE DRIVER AND ONLY PASSENGER OF MY 2012 SCION XB WHEN I WAS TBONED IN THE DRIVER DOOR BY ANOTHER VEHICLE. I WAS HIT HARD ENOUGH THAT THE CAR LOOKS ALMOST BENT IN HALF AND IT WAS DEEMED A TOTAL LOSS. EVEN THOUGH I WAS HIT SO HARD, NO AIRBAGS DEPLOYED AT ALL. THE DOOR WAS CRUSHED IN ON ME AND I WAS KNOCKED UNCONSCIOUS. I SUFFERED A CONCUSSION, BROKEN COLLAR BONE, FRACTURED EYE SOCKED, CHEEK AND JAW. ALSO LACERATED CHEEK AND EYE LID. I ALSO NOW HAVE A DAMAGED LEFT EYE WITH BLURRED VISION AND PAIN AND NERVE DAMAGE ON THE RIGHT SIDE OF MY FACE WHICH IS NOW NUMB. THE AIRBAGS SHOULD HAVE DEPLOYED AND PREVENTED MY INJURIES. I AM AFRAID THAT SOME OF MY INJURIES ARE PERMANENT. WHEN I WAS HIT I WAS IN MOTION TURNING LEFT ON A CITY STREET.

    NHTSA complaint 10838714
  3. Filed Jun 3, 2015Failure May 12, 201526,000 milesNorth Lauderdale, FLFuel/propulsion systemFire1 injured

    TL* THE CONTACT OWNS A 2012 SCION XD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD EXPLOSION AND NOTICED SMOKE AND FLAMES FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND CALLED THE POLICE AND INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE CONTACT WAS PREGNANT AND SUSTAINED CHEMICAL INHALATION FROM THE EXPLOSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE POLICE INFORMED THE CONTACT THAT THE FUEL TANK EXPLODED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.

    NHTSA complaint 10723120
  4. Filed Jan 9, 2014Failure Jan 8, 201428,000 milesCorona, CAAir bags, Fuel system, GasolineCrashFire

    WHILE TRAVELING AT APPROX 30 MPH, THE SUV IN FRONT OF ME STOPPED SUDDENLY. I HIT THE BRAKES AND FELT THE ABS KICK IN. UNFORTUNATELY I COULD NOT STOP IN TIME AND REAR ENDED A MIDSIZE SUV. BASED UPON DAMAGE TO THE SUV I WAS TRAVELING AT APPROX 15 - 20 MPH. THE AIR BAGS DEPLOYED AND MY 2012 SCION XD IMMEDIATELY ERUPTED IN FLAMES IN THE ENGINE COMPARTMENT. WITHIN 5 MINUTES THE FIRE SPREAD TO THE INTERIOR AND ROOF OF THE CAR. ULTIMATELY, THE ENTIRE INTERIOR BECAME ENGULFED BY FIRE. EXCLUDING THE FIRE DAMAGE, YOU CANNOT SEE ANY PHYSICAL DAMAGE TO THE FRONT FENDERS AND THE HOOD HAS A SLIGHT BUCKLE FROM THE IMPACT. THE INSURANCE COMPANY CURRENTLY HAS IT AS A TOTAL LOSS, WITH OUT COMPLETING THE USUAL INVESTIGATION. THE DAMAGE TO THE SUV WAS LIMITED TO THE BUMPER AND POSSIBLY MINOR PAINT DAMAGE FROM THE FIRE. I FIND IT UNUSUAL THAT A CAR IN A FRONT COLLISION AT THAT SPEED SHOULD CATCH FIRE, ESPECIALLY WITH A FOUR STAR RATING. *TR

    NHTSA complaint 10559146
  5. Filed Jan 13, 2012Failure Jan 12, 2012380 milesNEW Haven, CTElectrical system

    PURCHASED THIS CAR BRAND NEW. WAS ASSURED OF TOYOTAS 200 POINT SAFETY INSPECTION. SHORTLY AFTER DRIVING THIS CAR HOME I NOTICED THAT I NEVER RECEIVED A SPARE KEY AND THE HORN DIDN'T WORK (THE FIRST LINE OF DEFENSE IN DRIVING SAFETY). I RETURNED TO THE DEALERSHIP AND ASKED IF THEY TOOK THE FUSE OUT TO PREVENT THE HORN FROM SOUNDING, THEY SAID "NO, THEY NEVER TAKE ANY FUSES OUT". THEY DID NOT WANT TO REPLACE THE FUSE AT FIRST. THEY TOLD ME TO GO HOME AND COME BACK DURING SERVICE HOURS (I WORK, I ALREADY DROVE 30 MILES AND NEEDED MY HORN TWICE ON THE WAY THERE). I ASKED IF THEY COULD GIVE ME A FUSE AND I'D PUT IT IN MYSELF. I GUESS THEY FELT THREATENED BY THAT AND QUICKLY INSTALLED FUSE. IT'S NOW DAY 6 WITH THIS 2012 SCION XD MY TEMP/COOLANT LIGHTS BEEN ON SINCE DAY 3. MY BOYFRIEND CHECKED THE COOLANT AND DISCOVERED, THERE WASN'T ANY IN THE ENGINE. I DON'T KNOW WHAT DAMAGE THIS HAS CAUSED OR WHAT OTHER FLUID OR FUSES ARE MISSING. I'M PRETTY CERTAIN THAT THERE WAS NO 200 POINT INSPECTION. I'M JUST HAPPY THAT I DIDN'T GET STUCK OR KILLED ON MY MAIDEN 300 MILE VOYAGE TO BOSTON. NOT SAFE AND NOT A GOOD WAY FOR TOYOTA TO FIX THEIR DAMAGED SAFETY RECORD. *TR

    NHTSA complaint 10443648
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

69 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
    This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
  • S SB 0024 14A Oct 16, 2014 · Service Bulletin/Repair Instructions
    Automatic/Continuously Variable Transmission Replacement Precautions
  • S SB 0017 14A Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • S-TT-0117-20 Dec 11, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to be blocked/clogged.
  • S-SB-0012-14-Rev Aug 29, 2017 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed v…
  • S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
    SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec…
  • S-TT-0059-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
    Scion vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perfor…
  • S-TT-0002-10 Rev Jan 10, 2013 · Service Bulletin/Repair Instructions
    Starting with the 2010 model year, Scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
  • S-SB-0004-13 Jan 25, 2013 · Service Bulletin/Repair Instructions
    Some 2008 ? 2012 Scion xD vehicles may exhibit a condition where water from the HVAC case leaks on the carpet if the HVAC evaporator drain is becoming blocked with debris. A new cowl panel has been made available to help prevent debris from entering the HVA…
  • S-SB-0003-10 Rev Jan 23, 2013 · Service Bulletin/Repair Instructions
    Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstr…
  • S-SB-0023-11 Rev Jan 16, 2013 · Service Bulletin/Repair Instructions
    When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may …
  • S-SB-0012-14 Apr 29, 2014 · Service Bulletin/Repair Instructions
    Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of thi…
  • S-SB-0012-14 Apr 29, 2014 · Service Bulletin/Repair Instructions
    Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of thi…
  • S-SB-0035-13 Rev Nov 10, 2016 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. Any previous printed versio…
  • S-SB-0003-10 Rev Jun 6, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-June 6, 2014: This bulletin is now obsolete.
  • S-SB-0015-14 Jun 6, 2014 · Service Bulletin/Repair Instructions
    TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te…
  • S-TT-0073-13 Rev Jul 8, 2014 · Service Bulletin/Repair Instructions
    Tech Tip: Starting with the 2010 Model Year, Scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reductio…
  • S-SB-0017-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • S-SB-0017-14 Jul 7, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle …
  • S-SB-0015-14 Rev May 26, 2015 · Service Bulletin/Repair Instructions
    SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Tec…
  • S-TT-0002-10 Rev Apr 10, 2013 · Service Bulletin/Repair Instructions
    Starting with the 2010 model year, Scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil.
  • S-SB-0036-08 Rev Apr 2, 2013 · Service Bulletin/Repair Instructions
    If a creak, tick, or rattle noise is heard at the top of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of nois…
  • S-TT-0067-13 Jul 31, 2013 · Service Bulletin/Repair Instructions
    Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
  • S-TT-0017-10 Rev Jul 25, 2013 · Service Bulletin/Repair Instructions
    Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
  • S-TT-0032-11 Rev Jul 3, 2013 · Service Bulletin/Repair Instructions
    Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
  • S-SB-0035-13 Sep 12, 2013 · Service Bulletin/Repair Instructions
    Some 2008 ? 2016 model year Scion vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odor…
  • S-TT-0069-13 Sep 13, 2013 · Service Bulletin/Repair Instructions
    To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio I…
  • S-TT-0075-13 Oct 28, 2013 · Service Bulletin/Repair Instructions
    The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • S-TT-0073-13 Oct 3, 2013 · Service Bulletin/Repair Instructions
    Due to the improved performance and durability of 0w-20 synthetic oil, Scion has extended the oil change intervals to 10,000 miles for vehicles that require this oil (except for FR-S). With this change, the following should be noted
  • S-SB-0020-11 Oct 1, 2013 · Service Bulletin/Repair Instructions
    The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when installing an aut…
  • S-SB-0037-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    All Scion models may include side airbags as optional equipment. Scion does NOT recommend replacement of original seat covers with non-Scion leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Scion may a…
  • S-TT-0032-11 Rev May 22, 2013 · Service Bulletin/Repair Instructions
    Please refer to the following recommendations for the best practices for vehicle tire rotations.
  • S-SB-0019-13 May 16, 2013 · Service Bulletin/Repair Instructions
    California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in…
  • S-SB-0005-12 Rev May 6, 2013 · Service Bulletin/Repair Instructions
    Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term stor…
  • S-SB-0042-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
    The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • S-TT-0059-13 Jan 14, 2014 · Service Bulletin/Repair Instructions
    Scion vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre…
  • S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
  • S-SB-0023-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • S-SB-0002-15 Feb 11, 2015 · Service Bulletin/Repair Instructions
    SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles som…
  • S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
    SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and…
  • S-SB-0002-15 Feb 11, 2015 · Service Bulletin/Repair Instructions
    SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles som…
  • S-SB-0023-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
    SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that …
  • S-SB-0005-15 May 13, 2015 · Service Bulletin/Repair Instructions
    SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
  • S-SB-0012-15 Jun 29, 2015 · Service Bulletin/Repair Instructions
    SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and…
  • S-SB-0020-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see S-SB-0024-14.
  • S-SB-0041-08 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
  • S-SB-0024-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON," shifting issues, and/or transmission damage. Use the information in this bulletin when installing a…
  • S-SB-0005-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring its use.
  • S-SB-0003-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause …
  • S-TT-0073-13 Jul 8, 2014 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0075-13 Oct 28, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0073-13 Oct 3, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0069-13 Sep 13, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0069-13 Aug 27, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0067-13 Jul 31, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0002-10 Aug 1, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0002-10 Jan 10, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-TT-0002-10 Apr 10, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-SB-0035-13 Sep 12, 2013 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
  • S-SB-0020-11 Jul 31, 2011 · Service Bulletin/Repair Instructions
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source: NHTSA manufacturer communications files.