Model year

2020 Serenity S24CB

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (1)

Recall campaigns covering this model year21,069 vehicles or units across those campaigns

Owner complaints0Not enough peers on file

Severity indexNoneCrash, fire, injury or death per 100

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2020 Serenity S24CB by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

2 recall campaigns cover the 2020 Serenity S24CB

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Serenity S24CB
Campaign	Filed	Subject	Component	Vehicles	Remedy
20V-669	Oct 29, 2020	Incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting	Equipment	832	Part replacement
20V-054	Jan 31, 2020	Copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked	Equipment	237	Repair or modification

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2020 Serenity S24CB

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

CA#9970 Sep 2, 2021 · Service Bulletin/Repair Instructions
AUTO GEN START CYCLES THE GENERATOR OFF AFTER BEING STARTED FOR THE AIR CONDITIONER AFTER ONLY 10 MINUTES INSTEAD OF THE INTENDED HVAC TEMPERATURE SETTING BEING REACHED. DESIGN ERROR, THE SHORE POWER SENSE MODULE OF THE EC-30 CONTROLLER IS LOCATED AFTER THE…

Source: NHTSA manufacturer communications files.

About service bulletins