AutoStatsIQ
Data through Oct 2026
Model year

2016 Smart Fortwo Coupe

Coupe, gasoline, built in France. Owner complaints on file from Sep 5, 2017 to Sep 5, 2017.

Recalls (1)Complaints (1)Investigations (0)Bulletins (32)
Recall campaigns covering this model year12,213 vehicles or units across those campaigns
Owner complaints1Below the median 2016 coupe
Severity index0.02016 coupes average 8.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Smart Fortwo Coupe peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120171201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Smart Fortwo Coupe name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2016 Smart Fortwo Coupe

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Smart Fortwo Coupe
CampaignFiledSubjectComponentVehiclesRemedy
17V-179Mar 16, 2017Horizontal headlight adjustment mechanism on these vehicles may not have been properly sealed off to prevent future adjustmentLighting2,213Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Smart Fortwo Coupe

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Sep 5, 2017Failure Sep 4, 201710,000 milesColorado Spring, COService brakes

    AT 65MPH ON A FREEWAY TRAVELING STRAIGHT WHEN I HAD TO BRAKE FOR TRAFFIC I EXPERIENCED A COMPLETE BRAKE SYSTEM FAILURE. THE VEHICLE SWERVED SEVERELY TO THE LEFT AND RIGHT ENTERING BOTH LANES LUCKILY THEIR WAS NOBODY WAS IN THOSE LANES IT WOULD HAVE BEEN AN ACCIDENT. THERE WAS SUCH A SEVERE DIRECTION CHANGE I THOUGHT THE VEHICLE WAS GOING TO ROLL OVER. THE VEHICLE WAS TOWED TO WESTMINSTER MERCEDES-BENZ DENVER CO DEALER WHERE THEY REPORTED TO ME THAT THE BRAKE SENSOR,MASTER CYLINDER AND BRAKE BOOSTER HAVE TO BE REPLACED. IT WAS A VERY UNCONTROLLED STOP!!!

    NHTSA complaint 11021653
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

32 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
    Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
  • CL-2nd Air Injection Com Mar 4, 2022 · Other
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) hereby notifies you of additional benefits regarding your vehicle ownership. What is the …
  • CL-Change-Over Valve Mar 12, 2022 · Other
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the coverage for the change-over valve on your vehicle from the original New Vehi…
  • EW - Change-Over Valve Mar 11, 2022 · Warranty Program/Extension
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles is extending the warranty coverage on the change-ove…
  • EW- 2nd Air Injection Com Feb 18, 2022 · Warranty Program/Extension
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (“MBAG”), the manufacturer of the Mercedes-Benz vehicles is extending the warranty coverage on the second…
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
  • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
  • NCU-2022110003 Dec 9, 2022 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan tool readout, non-acti…
  • LI82.85-P-058785 Mar 25, 2014 · Service Bulletin/Repair Instructions
    Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
  • LI54.21-P-058620 Mar 20, 2014 · Service Bulletin/Repair Instructions
    PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
  • LI54.21-P-058620 Mar 7, 2014 · Service Bulletin/Repair Instructions
    PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
  • LI00.10-P-056437 Mar 3, 2014 · Service Bulletin/Repair Instructions
    Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
  • LI82.60-P-046127 Jan 10, 2014 · Service Bulletin/Repair Instructions
    If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
  • LI46.40-P-055798 Feb 18, 2014 · Service Bulletin/Repair Instructions
    Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
  • LI54 10-P-063739 Aug 9, 2017 · Service Bulletin/Repair Instructions
    Vehicle no longer starts; starter battery flat
  • LI80 50-P-061700 Jul 3, 2018 · Service Bulletin/Repair Instructions
    ATA operates without obvious cause
  • SM-SC-2016060002 Jul 1, 2016 · Service Bulletin/Repair Instructions
    Update Battery Management System Control Module Software
  • LI29.10-P-051288 Jun 9, 2014 · Service Bulletin/Repair Instructions
    Brake pedal/carpet seal does not fit properly
  • SM-B-54.10-09 May 6, 2014 · Service Bulletin/Repair Instructions
    Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
  • LI54.10-P-055824 Mar 5, 2013 · Service Bulletin/Repair Instructions
    Charging complaints - Initial analysis
  • LI54.10-P-052655 Feb 20, 2013 · Service Bulletin/Repair Instructions
    smart ed - 12V battery discharged, undervoltage, vehicle not drivable, fault messages concerning electric drive system
  • LI82.85-P-053710 Oct 14, 2014 · Service Bulletin/Repair Instructions
    Fault profiles and measures for Highline radio, SA code 527
Source: NHTSA manufacturer communications files.
About service bulletins