Complaints over time
Complaints about the 2007 Sterling 360 peaked in 2008, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2007 Sterling 360
Other, diesel, 4x2, built in Japan. Owner complaints on file from Jun 5, 2008 to Feb 28, 2013.
Recall campaigns covering this model year35,274 vehicles or units across those campaigns
Owner complaints31.5 times the median 2007 other
Severity index66.72007 others average 11.0
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2007 Sterling 360 name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2007 Sterling 360
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 12V-576 | Dec 11, 2012 | Fuel lines may crack due to an improper manufacturing process | Fuel system | 1,601 | Part replacement |
| 09V-452 | Nov 24, 2009 | Weather resistance properties of the air intake duct rubber cushions is insufficient | Equipment | 2,333 | Part replacement |
| 07V-009 | Jan 16, 2007 | On certain trucks, the vacuum hose may have been manufactured with insufficient wall thickness allowing the hose to collapse during normal vehicle… | Brakes | 1,340 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2007 Sterling 360
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Feb 28, 2013Failure Feb 1, 2013Philippi, WVFuel system, Diesel, Other
STERLING 360. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REQUESTS ASSISTANCE WITH TRANSPORTATION COST TO FIX VEHICLES. *SMD THE CONSUMER REQUESTED TO HAVE SOMEONE COME TO THE FACILITY TO REPAIR THE TRUCKS, AS THE TIME TO GET TO THE DEALER WAS WELL OVER THREE HOURS.
NHTSA complaint 10501521 - Filed Jan 28, 2010Failure Jul 16, 2008Salt Lake City, UTFuel system, DieselFire
ENGINE CAUGHT FIRE TW*
NHTSA complaint 10303077 - Filed Jun 5, 2008Failure Apr 25, 200850,000 milesHerriman, UTFuel system, OtherFire
STERLING TOW TRUCK STARTED ON FIRE, THE TURBO BLEW. *TR
NHTSA complaint 10230011
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
77 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. - sbh0002 Jun 17, 2017 · Service Bulletin/Repair Instructions
Technical Publications Ordering - sbh0002 Jun 17, 2017 · Service Bulletin/Repair Instructions
Technical Publications Ordering - sbh00022 Feb 28, 2019 · Service Bulletin/Repair Instructions
Reminder: Paper Service Bulletin Mailings Are Discontinued - sbh0006 May 1, 2018 · Service Bulletin/Repair Instructions
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the… - FINAL-Fusobullet Feb 1, 2013 · Service Bulletin/Repair Instructions
FINAL-Fusobulletin-30-JAN-2013 - 12C4 Feb 1, 2013 · Service Bulletin/Repair Instructions
Owner -Notification-12C4-31-JAN-2013 - FINAL Fusobullet Jan 1, 2013 · Service Bulletin/Repair Instructions
FINAL_Fusobulletin_30-JAN-2013_ - 12C4 Jan 1, 2013 · Service Bulletin/Repair Instructions
Owner_Notification_12C4_31-JAN-2013 - 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater - 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 - 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps - 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology - 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter - 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC - 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02 - 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
15-017 Detroit: Updated Fuel Injector SDTs - 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester - 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
15-015 Warranty Exclusions Reminder - 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009_Detroit_New_SDTs - 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95 - 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket - 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center - 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos - 15-009 Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009 New Detroit Standard Diagnostic Times - 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC - 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100 - 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines - 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
715-14 Symptom Diagnostics - Coolant Los - 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
714-14 Symptom Diagnostics - Low Engine Compression - 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
712-14 Engine Coolant Temperature - 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
14-028 Remy Extended Coverage Direct File - 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
14-027 Detroit's New Consolidated Labor Operations (CLOs - 14-026 Jul 21, 2014 · Service Bulletin/Repair Instructions
14-026-DLR SelecTruck Warranty Enhancements - 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-024-DLR DTNA & JAD Highlights - Q1 & Q2 - 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-023 Detroit Axles Pre-Approval Changes - 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD - ICI14-013 Jul 15, 2014 · Service Bulletin/Repair Instructions
ICI14-013-DLR FL655 - Revised Interim Bulletin - 54-68 Jul 1, 2014 · Service Bulletin/Repair Instructions
54-68 - Cadex Battery Tester Printer Not Operating - 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
16TS7 Reman Diesel Particulate Filter Serial Number - 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
16-011 New Detroit Camshaft Housing Seal Standard Repair Time - 16-009R Mar 21, 2016 · Service Bulletin/Repair Instructions
16-009R_OWL Enhancements - 16-008 Mar 21, 2016 · Service Bulletin/Repair Instructions
New Detroit Bearing Failure Analysis Standard Diagnostic Time - 16-007 Mar 7, 2016 · Service Bulletin/Repair Instructions
Canadian Warranty Parts Return Address Change - 12-027 Sep 25, 2012 · Service Bulletin/Repair Instructions
12-027-DLR Detroit and Alliance like Batteries are now interchangeable - 12CSA30 Dec 5, 2012 · Service Bulletin/Repair Instructions
12CSA30 Power Service Literature Comments - 12-040 Dec 24, 2012 · Service Bulletin/Repair Instructions
12-040-DLR Roof Fairing Removal Program - 12-039 Dec 24, 2012 · Service Bulletin/Repair Instructions
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days - 12-038 Dec 10, 2012 · Service Bulletin/Repair Instructions
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage - 15-028A Sep 14, 2015 · Service Bulletin/Repair Instructions
15-028 New Detroit Coolant Line SRTs - 15-029 Sep 14, 2015 · Service Bulletin/Repair Instructions
_Warranty Recognition Program - Coming Soon - 0228-14 Feb 28, 2014 · Service Bulletin/Repair Instructions
0228-14 Engine Oil Leaks - Oil Dye Method - 0219-14 Feb 19, 2014 · Service Bulletin/Repair Instructions
0219-14 Metal in Fuel - 0229-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
0229-14 Symptom Based Diagnostics - Oil Separator - 0202-14 Feb 2, 2014 · Service Bulletin/Repair Instructions
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System - 0215-14 Feb 15, 2014 · Service Bulletin/Repair Instructions
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System - 0233-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
0233-14 SPN 51 FMI 2 - All Years - 0224-14 Feb 24, 2014 · Service Bulletin/Repair Instructions
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014 - 14-017R Aug 11, 2014 · Service Bulletin/Repair Instructions
14-017R Revised: Detroit Addition of Admin Time - 14-029 Aug 4, 2014 · Service Bulletin/Repair Instructions
14-029 New Detroit Standard Diagnostic Times
Source: NHTSA manufacturer communications files.