Complaints over time
Complaints about the 2008 Sterling Acterra peaked in 2008, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2008 Sterling Acterra
Truck, diesel, 6x4, built in Canada. Owner complaints on file from Jul 16, 2008 to Jul 16, 2008.
Recall campaigns covering this model year13169k vehicles or units across those campaigns
Owner complaints1Close to the median 2008 truck
Severity index0.02008 trucks average 5.2
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2008 Sterling Acterra name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
13 recall campaigns cover the 2008 Sterling Acterra
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-455 | Aug 31, 2011 | Intake air grid heater may short circuit and fail due to excessive internal temperatures | Engine and cooling | 43 | Repair or modification |
| 11V-173 | Mar 15, 2011 | Engine software may not react properly to certain aftermarket treatment device fault codes | Engine and cooling | 50 | Repair or modification |
| 10V-472 | Oct 8, 2010 | Engine software may not react properly to certain aftermarket treatment device fault codes | Engine and cooling | 58 | Repair or modification |
| 10V-341 | Jul 27, 2010 | Intake air grid heater may short circuit and fail due to excessive internal temperatures | Engine and cooling | 5,743 | Repair or modification |
| 09V-451 | Nov 24, 2009 | Vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate… | Engine and cooling | 101 | Repair or modification |
| 09V-456 | Nov 19, 2009 | Heater element in these assemblies may be defective which could cause the unit to create smoke or sparks | Equipment | 269 | Repair or modification |
| 08V-159 | Apr 9, 2008 | Molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area | Brakes | 900 | Part replacement |
| 08V-137 | Mar 25, 2008 | These axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation… | Powertrain | 28,764 | Repair or modification |
| 07V-530 | Nov 13, 2007 | On certain truck-tractors equipped with holland simplex se or se ii fifth wheels, the latch lever pivot bolt assembly may have been over-tightened… | Trailer hitches | 38,000 | Part replacement |
| 07V-333 | Aug 1, 2007 | On certain trucks built with axilok rear wheel spindle nuts, the nuts may have been improperly installed, with one or both locking clip tabs not… | Wheels | 1,042 | Part replacement |
| 07V-316 | Jul 24, 2007 | On certain trucks equipped with tuftrac rear suspensions, the center casting brackets may be out of specification | Suspension | 1,200 | Part replacement |
| 07V-306 | Jul 18, 2007 | During the front axle assembly, the fasteners that attach the steering arm or tie rod arms to the spindle may be over or under tightened | Steering | 18,000 | Part replacement |
| 07V-302 | Jul 16, 2007 | Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped… | Brakes | 75,000 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2008 Sterling Acterra
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 16, 2008Failure Jun 22, 20083,500 milesParsons Kansas, KSEngine and engine cooling
AIR DRYER ON 2008 ACTERRA TRUCKS. THE NEW SYSTEM ON THE ENGINE ALLOWS EXHAUST SOOT INTO THE INTAKE MANIFOLD AND THE AIR COMPRESSOR RECEIVES ITS AIR FROM THE BOTTOM SIDE ON THE INTAKE. THE PROBLEM IS THIS SOOT IS BUILDING IN THE PURGE VALVE ON THE AD9 AIR DRYER AND CAUSING AIR TO LEAK OUT OF BOTTOM OF DRYER. WE HAVE HAD THIS PROBLEM ON BOTH 2008 TRUCKS AND CAUSING PROBLEM WITH AIR PRESSURES. I HAVE REPORTED THIS PROBLEM TO DEALER AND HE SAID HE WOULD TAKE IT UP WITH FREIGHTLINER. *TR
NHTSA complaint 10234506
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE07047 Preliminary evaluation, Trailer hitches
INSECURE FIFTH WHEEL LATCHING
Opened Sep 14, 2007, closed Nov 19, 2007 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
108 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SP54016 Jan 1, 2007 · Service Bulletin/Repair Instructions
Rocker Switch Quick Reference. - WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. - sbh0002 Jun 17, 2017 · Service Bulletin/Repair Instructions
Technical Publications Ordering - sbh0002 Jun 17, 2017 · Service Bulletin/Repair Instructions
Technical Publications Ordering - sbh00022 Feb 28, 2019 · Service Bulletin/Repair Instructions
Reminder: Paper Service Bulletin Mailings Are Discontinued - sp00004 May 1, 2018 · Service Bulletin/Repair Instructions
sp00004 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels - sbh0006 May 1, 2018 · Service Bulletin/Repair Instructions
sbh0006 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels - sbh0006 May 1, 2018 · Service Bulletin/Repair Instructions
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the… - 33-11 Sep 1, 2013 · Service Bulletin/Repair Instructions
33-11 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs - 35-12 Sep 1, 2013 · Service Bulletin/Repair Instructions
35-12 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs - ssbh9801 Feb 26, 2018 · Service Bulletin/Repair Instructions
ssbh9801 Estándares de acabado de pintura - ssbh5419 Feb 26, 2018 · Service Bulletin/Repair Instructions
ssbh5419 Cambio en el cableado - ssbh3306 Feb 26, 2018 · Service Bulletin/Repair Instructions
ssbh3306 Ejes delanteros Sterling - ssb0917 Feb 26, 2018 · Service Bulletin/Repair Instructions
ssb0917 Modificación retroactiva de tubería del lado de aire frío del postenfriador - sp54030 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54030 Ametek Gauge Replacement - sp54026 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54026 EPA07 Harness Parts Identification - sp54023 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54023 ICU4 Reference Guide - sp54022 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54022 ICU4 Black Bezel and Chrome Bezel Gauges - sp54021 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54021 PTO Dash Control Switch - sp54020 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54020 Strobe and Beacon Lights - sp54018 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54018 CB Mounting Plate and Strap - sp54017 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54017 Sterling Multiplex Gauges - sp54015 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54015 Electrical Repair Kits - sp54014 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54014 ABS Chassis Harness - sp54013 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54013 Adding Daytime Running Lights - sp54012 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54012 ICU3 Service Clusters - sp54009 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54009 Sales Data Code to Radio Quick Reference - sp54008 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54008 2-Inch Gauge Quick Reference (Silver Star) - sp54007 Feb 26, 2018 · Service Bulletin/Repair Instructions
sp54007 Customer Access Connectors - 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater - 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 - 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps - 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology - 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter - 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC - 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02 - 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
15-017 Detroit: Updated Fuel Injector SDTs - 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester - 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
15-015 Warranty Exclusions Reminder - 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009_Detroit_New_SDTs - 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95 - 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket - 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center - 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos - 15-009 Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009 New Detroit Standard Diagnostic Times - 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC - 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100 - 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines - 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
715-14 Symptom Diagnostics - Coolant Los - 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
714-14 Symptom Diagnostics - Low Engine Compression - 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
712-14 Engine Coolant Temperature - 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
14-028 Remy Extended Coverage Direct File - 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
14-027 Detroit's New Consolidated Labor Operations (CLOs - 14-026 Jul 21, 2014 · Service Bulletin/Repair Instructions
14-026-DLR SelecTruck Warranty Enhancements - 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-024-DLR DTNA & JAD Highlights - Q1 & Q2 - 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-023 Detroit Axles Pre-Approval Changes - 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD - ICI14-013 Jul 15, 2014 · Service Bulletin/Repair Instructions
ICI14-013-DLR FL655 - Revised Interim Bulletin - 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
16TS7 Reman Diesel Particulate Filter Serial Number - 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
Source: NHTSA manufacturer communications files.