2023 Subaru Forester

73 complaints on file, page 1 of 4.

1. Filed Aug 5, 2026Failure Aug 4, 2026Durham, NCService brakes, Unknown or other, Vehicle speed control

   I am writing to formally report a critical safety defect regarding the driver-side footwell design in my 2023 Subaru Forester Sport, which poses an immediate and severe risk of a crash. A hard plastic lower extension for the HVAC air duct sits dangerously low directly above the brake and accelerator pedals. For drivers with larger or longer feet, this duct extension acts as a physical obstruction that interferes with safe pedal operation in two specific, highly dangerous ways: Delayed Braking: When attempting to transition from the accelerator to the brake pedal, the toe of the driver's shoe frequently catches on the lip of the air duct extension, delaying the ability to depress the brake pedal in time-sensitive or emergency situations. Pedal Entrapment: When the brake pedal is depressed, the driver's foot can become completely wedged between the brake pedal arm and the air duct extension. This traps the foot, making it impossible to smoothly or quickly release the brake. The physical proximity of this hard plastic duct to the primary driving controls is a severe design flaw. The air duct should not protrude into the clearance space required for standard footwear, as it directly compromises the driver's ability to control the vehicle's speed and braking. I have photo and video documentation clearly demonstrating the lack of clearance and exactly how a shoe becomes caught and wedged during normal driving maneuvers. I am requesting that the NHTSA Office of Defects Investigation (ODI) review this hazard immediately, as this spatial interference requires a recall and physical redesign of the lower ductwork to prevent potential collisions, injuries, or fatalities. The component causing the issue is the physical HVAC ductwork extension, and the vehicle is available for inspection upon request. Because this is a physical design flaw rather than an breakdown, there were no warning lamps or dashboard messages. I have photo and video documentation.

   NHTSA complaint 11754950
2. Filed Jul 27, 2026Failure Jul 27, 2026Garland, TXAutomatic emergency braking, Warnings, Service brakes

   Eyesight collision braking system engaged as I was rolling up my driveway to go into garage. Garage door was rolling up and was about 5 feet off the ground when Anti Collision system engaged and slammed the brakes on. I was going under 1 mph and would not have hit the door. It beeped right before brakes engaged. This is the second time it has engaged when it shouldn't have. The first time was in a right lane, a car about 6 car lengths in front of me was and did turn right as I was driving down the road. It almost caused an accident with the car behind me. The brakes slammed on so hard my back and neck are now sore and it bent my fingernail backwards somehow on the steering wheel.

   NHTSA complaint 11753115
3. Filed Jul 19, 2026Failure Jul 1, 2025Fairfield, CTPower train, Suspension

   Tires are wearing badly on the inside edge only. Suspension and drive train components make noise during normal operation.

   NHTSA complaint 11751388
4. Filed Jul 10, 2026Failure Jul 6, 202615,000 milesFullerton, CAForward collision avoidanceCrash

   The contact owned a 2023 Subaru Forester. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the Forward Collision Avoidance system was inoperative, causing the front center of the vehicle to crash into five other vehicles while trying to stop the vehicle. The air bags deployed as needed. No warning lights were illuminated. The vehicle was deemed a total loss at the scene. A Police report was filed. No injuries were sustained, and medical attention was not needed. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

   NHTSA complaint 11749571
5. Filed Jun 10, 2026Failure Apr 4, 2025Elmira, NYEngineFire

   Vehicle caught fire after oil change. Oil leaked from engine onto catalytic converter and causes catastrophic engine fire

   NHTSA complaint 11743185
6. Filed May 4, 2026Failure May 4, 2023Saint Louis, MOUnknown or other

   This 2023 windshield can easily be chipped. It has more than 10 visible chips/cracks.

   NHTSA complaint 11735674
7. Filed Apr 15, 2026Failure Jul 19, 2025Berlin, MDUnknown or other

   My vehicle has experienced repeated stalling events, including while the vehicle is in operation. The first occurrence began at approximately [mileage] and has continued intermittently despite multiple service visits. During these incidents, the vehicle unexpectedly loses power without warning. This creates a serious safety concern, particularly when driving in traffic, as it increases the risk of collision due to sudden loss of acceleration and potential impact on vehicle control. The issue appears to be intermittent and cannot be reliably reproduced. In some instances, a check engine light has appeared in connection with the events. Despite multiple attempts to diagnose and repair the vehicle at an authorized dealership, the problem has not been resolved. I have been informed that prior issues may have been addressed; however, I was also told that the root cause has not been definitively identified, and there is no assurance that the stalling will not occur again. The vehicle has been in service multiple times without a confirmed fix. Despite this, I have also been told that there are “no safety concerns” and that the vehicle is safe to operate. This is concerning given the unresolved and recurring nature of the issue. The vehicle is primarily used to transport my young children, which heightens the urgency of this safety risk.

   NHTSA complaint 11731400
8. Filed Apr 11, 2026Failure Apr 3, 2026Orangevale, CAElectrical system, Unknown or other

   This vehicle has died 4 times in one week. when this happens, multiple lights have flashed in the dash board, including the "eye sight" warning. Then, it would not restart but continued to "turn over" when the ignition button was pushed. One instance was on a busy street at a stop light, another at a busy intersection in the inner left turn lane, the other 2 instances were in parking lots. The first 2 times the vehicle was able to be jump started and was not taken to the dealership. The 3rd, it was jump started and taken to the dealership. They said the battery was slightly low, but had sufficient charge. They changed the fob battery, and topped off the car battery. That was all. The next day was the episode where it died in the turn lane. I had it towed to the dealership. This time they changed the battery to a more high capacity battery, and admitted that these vehicles have a battery put in them at the manufacturer that is not strong enough for the systems it runs. I even found a service bulletin about it online, #TSB 07-218-23R. This should be a recall item, and they should have changed this battery at my first visit! A vehicle suddenly dying on a busy roadway puts those inside at risk, as well as everyone around them. Very disappointed in this 2023 Subaru Forester Premium.

   NHTSA complaint 11730548
9. Filed Mar 27, 2026Failure Dec 17, 2025Soddy Daisy, TNAssist, Warning, Blind spot detection

   Eyesight camera randomly turns off and on while driving. Has been consistent over several months pierced to be an ongoing issue that was previously recorded from 20 14–20 21 super Forrester. Very similar issue now with my 2023.

   NHTSA complaint 11727556
10. Filed Mar 20, 2026Failure Mar 2, 2026Hartford, WIFuel/propulsion system

    Vehicle suffered a major oil leak at under 60k miles. My low oil light didn’t turn on but I was actually extremely low on oil. The dealer confirmed the issue and had to replace multiple components related to the oil filter, caps, etc. If I hadnt noticed/waited any longer I would have had no oil in my car at all.

    NHTSA complaint 11725947
11. Filed Mar 6, 2026Failure Mar 6, 2026Berwyn, PAAir bags

    1. The passenger seat air bag turn on mechanism malfunctions in a 2023 Subaru Forester Limited. The seat mechanism can be tested (and has been tested) upon request. 2. An adult that weighs 104lbs is not detected when in the seat, so the air bag is not turned on. 3. The problem has been reproduced by two dealers. 4. No other parties have inspected the car seats or the mechanism. 5. The problem indicator is the status light that shows the air bag as off or on. 6. Testing of the car by the dealer found no problems with the setup of the SRS and seat detection technology. Employees weighing more than the customer getting into the seat turned on the air bag. 7. Testing with the customer reproduced the problem 100% of the time. Testing was done by having the adult get into the seat multiple times after a restart of the vehicle. The air bag light never turned on. 8. The same test was performed with the adult customer using a different Forester. The detection mechanism of the other Forester also failed to detect the customer 100% of the time.

    NHTSA complaint 11722519
12. Filed Feb 18, 2026Failure Jan 3, 2026Innsbrook, MOSidewall

    see attached

    NHTSA complaint 11718925
13. Filed Dec 22, 2025Failure Dec 20, 2025Kaneohe, HIAutomatic emergency braking, Warnings, Service brakes

    In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!

    NHTSA complaint 11706572
14. Filed Nov 20, 2025Failure Oct 1, 2025Spring, TXElectrical system, Warnings, Unknown or other

    Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.

    NHTSA complaint 11700531
15. Filed Nov 10, 2025Failure Apr 4, 2025Elmira, NYEngineFire

    Vehicle had just received an oil change at the dealership and the car caught fire. Oil leaked onto the catalytic converter and ignited. Car was a total loss. After my own review, there are several instances of this happening and many customers have experienced similar fires. The oil filter is inverted which makes leaks more susceptible

    NHTSA complaint 11698669
16. Filed Oct 28, 2025Failure Oct 21, 202515,000 milesCarmichael, CASteeringCrash2 injured

    The contact owns a 2023 Subaru Forester. The contact stated that while driving at 15-20 MPH and attempting to make a right turn into the right lane, the steering wheel failed to respond as needed and pulled to the left direction, causing the vehicle to drive over the dividing lane concrete and hit an unknown object. The contact was able to pull into a driveway partially. The air bags did not deploy. A police officer later informed the contact that the vehicle had hit another vehicle, but the other driver did not sustain injury. Triple A transported both the contact and the contact's sister, who was occupying the front passenger's seat, to the residence, and the vehicle was towed to the residence. The vehicle was then towed to an autobody repair shop, where it was being repaired for body damage. A police report was filed. The contact sustained a swollen right foot, knee, and ankle, and the contact received medical assistance at the urgent care center. The contact's sister, who was occupying the front passenger's seat, sustained a heart-related injury and sought medical assistance at the ER. The dealer later informed the contact that several warning lights had flashed on the dealer's connected system. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 15,000.

    NHTSA complaint 11696075
17. Filed Oct 22, 2025Failure Sep 15, 2023Spring, TXAir bags, Seats, Unknown or other

    Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.

    NHTSA complaint 11695008
18. Filed Sep 10, 2025Failure Sep 10, 2025haverhill, NHUnknown or other

    This complaint is in relation to a 2023 Subaru Forester. The car was purchased new at White River Subaru in White River Junction, VT less than two years ago. Before it reached 30,000 miles the following problem has arisen 1) rusty brakes and pads 2) a wheel bearing had to be replaced 3) a faulty tire pressure gauge. However, must concerning, I noticed greasy film was forming on the inside of the windshield. I took it dealership and was told there was an AC leak in the engine bay. The service shop told me the substance on the windshield was condensation. I do not believe this to be true. The substance created a visible film across the glass, when it did met with condensation and cold it turned a solid milky color with almost no visibility through the windsheild. When touched the film smudgles and has a greasy texture. I am concerned as this has serious health implications.

    NHTSA complaint 11686174
19. Filed Jul 7, 2025Failure Jul 6, 2025Park Ridge, ILUnknown or other

    I had been driving for 30 minutes from Mokena towards Rosemont. I was on [XXX] near rosemont when the rear passenger-side window spontaneously shattered without warning. There was a loud pop, and tempered glass collapsed inward into the rear cargo area and passenger footwell. Some of the glass traveling quite far. I did not hear or see any object strike the vehicle, and there is no visible damage or point of impact on the exterior or interior trim. I have also not been able to locate any evidence of an object. All glass remained inside the vehicle, which I have read is consistent with spontaneous failure rather than impact. Safety Concerns: The sudden breakage was extremely loud and could easily startle or distract a driver to cause an accident or injure the driver with glass. I was alone, but this could pose a serious injury risk if a child or passenger had been seated in the back. The volume and distribution of shattered tempered glass throughout the car will require extensive cleanup. While I suppose it could have been object, this appears consistent with a known safety risk involving nickel sulfide inclusion or internal glass stress in tempered automotive windows. Action Taken: I have documented the incident with extensive photographs. I am in contact with Subaru, but they are looking into prices for us to fix that window. I am submitting this report to ensure visibility and support further investigation into whether this issue is occurring in other 2023 Foresters or related Subaru models. If it was an object, then should that be noted as well given it was on a highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11671639
20. Filed Jun 30, 2025Failure Jun 25, 2025Bakersfield, CAAutomatic emergency braking

    In driving our 2023 Subaru Forester at 45mph at 10:00 am in the morning, with NO cars in front of us, in back of us, or on either side of us- suddenly the brakes locked up! Had there been anyone behind us, there could have been a dangerous collision. We have owned this car for 2 years, done all maintenance on it, and have NEVER had this happen before. We feel unsafe driving it now. We pulled the car over, got out to look under the car, thinking maybe we hit something in the road...but there was nothing...no warning....we contacted Subaru corporate, was given a Case number, but are still waiting to hear from them.

    NHTSA complaint 11670232