Complaints about the 2016 Subaru Legacy peaked in 2021, with 27 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, AWD/All-Wheel Drive, built in India. Owner complaints on file from Oct 9, 2015 to Sep 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-292 | May 11, 2016 | Steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the…Do not drive | Steering | 48,819 | Part replacement |
| 15V-794 | Nov 24, 2015 | Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential | Powertrain | 3,251 | Part replacement |
| 15V-502 | Aug 10, 2015 | Transmission oil may leak from a deformed seal cap on the propeller shaft yoke | Powertrain | 2,893 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
147 complaints on file, page 1 of 8.
The infotainment screen would do random cycling through source, maps and other functions all without the driver’s input. Also the screen would just randomly freeze and become insensitive to touch inputs. The steering wheel controls for the infotainment randomly malfunctions. The most concerting thing is when placed in reverse, the camera display is very delayed or doesn’t come on at all. These events happens quite often.
NHTSA complaint 11763779While traveling approximately 70 mph, my 2016 Subaru Legacy experienced a sudden drivetrain failure. The vehicle made a loud bang, immediately lost acceleration/power, and approximately five seconds later the front drivetrain locked, causing the tires to skid and leaving a long skid mark. The engine remained running. After stopping, the vehicle would not move forward and felt as if it was stuck in Park, but it could roll backward. This occurred without warning and created a dangerous highway situation
NHTSA complaint 11754212The factory touchscreen infotainment system is experiencing severe screen delamination (internal adhesive failure). This defect causes uncontrollable 'ghost touching,' where the screen registers phantom inputs. The system cycles through radio stations, changes audio sources, and changes navigation without driver input, causing an extreme, sudden driver distraction. Furthermore, the system frequently freezes and crashes, which completely disables the backup camera display. This prevents a clear view behind the vehicle and creates a severe safety hazard for pedestrians. The dealer confirmed the issue. Contacted Subaru of America and they are unwilling to assist at all with fixing the issue, leaving the customer to pay full price to replace the screen. Does not seem like a fair business practice.
NHTSA complaint 11742852Battery dies all the time. Parasitic drain from the Starlink program in the car. There is/was a lawsuit. It involves some DCW fuse or something. Ive had to prematurely replace my battery. It also seems to be affecting the radio. It switches stations randomly.
NHTSA complaint 11741718Battery continuously dies, likely due to a parasitic drain, and it is extremely hard-taking up to 15 to 20 minutes to open the car door using the the wierd key you slide out of the key fob. As a woman, it is very dangerous when my battery dies and I am in a dark parking lot and I can't even get inside the car and lock the door for safety. Been happening for years lastest time was today 02/17/2026. For some reason, the class action suit said I was not a class member for the same problem.
NHTSA complaint 11718682THIS IS THE SECOND SUCH EXPERIENCE WITH THIS CAR! On Friday, September 12, 2025 at 3:32 p.m., I was driving slowly in a parking lot preparing to park. As I started to turn the car into the parking space, my car surged forward without my pressing on the gas pedal. I pressed on the brake, and the car came to a stop.
NHTSA complaint 11686981Sometimes when starting from a stop or slowing down to make a turn the engine revs up like I was pushing the gas pedal. When this happens ( 4 times in the last 6 months) luckily I was covering the break to slow down or going very slow from a stop. Each time I was turning left or right. I was able to push the shifter into neural. After applying the breaks the engine slows down
NHTSA complaint 11684180Unable to remove key when turning the engine off. Eventually works after several tries of turning the engine on and off.
NHTSA complaint 11684179Parking Brake harness is defaulty.
NHTSA complaint 11678223Car battery dies after the vehicle sits for longer periods (approximately 2 weeks or more?). Roadside assistance has tested battery twice after jumping the vehicle and stated the battery is still healthy. Various Subara owners report similar situations in online forums, and the culprit seems to be a design flaw where the DCM module is trying to connect with the obsolete 3G cellular network, causing a parasitic battery drain.
NHTSA complaint 11674386purchased my 2016 legacy in 2022, I was offered the bronze warranty due to milage. My vehicle was bought back due to loud noises coming from the engine. Was told there was a peze recall and it was fixed. Brought it back to the dealership for the same sound and they found nothing wrong. A few weeks later leaving work, I noticed my muffler was hanging. I took it to a local muffler shop where the repaired it and repaired the heat shield which was loose and knocking up against the exhaust. Still taking my vehicle to the dealership for the warranty clear coat/ zetec and was told that I needed two-wheel bearings and that I was over milage, that it wouldn't be covered. I had both wheel bearing replaced and rear brakes within the first year of having the vehicle. Later part of 2024 my dashboard was lighting up, not allowing any of my safety features to work and I have no traction in the snow. I took the vehicle back to the dealership where I was told that it had a bad valve body, That the vehicle was over the milage for the extended warranty repair. I was sold a lemon, but there is nothing I can do about it.
NHTSA complaint 11648634I was driving on highway and engine failed light came on, along with low fuel sign. Engine shut off. Luckily I was able to safely pull over. The Dealer determined that the low fuel sensor failed thus shutoff the engine. Shutting engine off on a highway is dangerous and life threatening event. Need a different strategy to warn the driver with a time to safely pull over. It cost me over $1,500 to get the part repalce.
NHTSA complaint 11647892There is an active recall for Subaru vehicles. The recall is for emissions number WUB-87 for 2015-2018MY Legacy and Outback 2.5L. My car is a 2016 Subaru Legacy and it has the exact problem listed in the recall, but is not included. The front end exhaust is defective as described in the recall.
NHTSA complaint 11634136The contact owns a 2016 Subaru Legacy. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact became aware that while the check engine light remained illuminated the horn failed to function as designed. The contact stated that after the check engine warning light issue was resolved the horn returned to normal functionality. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure but provided no assistance; however, the manufacturer informed the contact that the failure was a known issue and advised the contact to stop driving the vehicle until the check engine warning light issue was resolved. The failure mileage was 184,000.
NHTSA complaint 11630170Slowing to pull into parking spot and car accelerates and hits what is in front of vehicle. Has happened at least four times. Last time 11/5/2024
NHTSA complaint 11623875I went to the store with an intact and unblemished windshield. After returning to the vehicle, a crack in the passenger side of the windshield appeared with no chip or damage visible. After only a day, this cracked had tripled in length with weekly crackling sounds. This is a known issue with Subarus and the manufacturer is trying to be selective with repairs. My vehicle has the EyeSight system and will cost me $1100.00 to repair because it's $700.00 to calibrate the system after glass repair..
NHTSA complaint 11604581Battery dies really fast and ended up doing a replacement right after moving from Idaho to utah and losing a bolt and had to use a wrench from my late husbands toolbag in the trunk to keep it on the positive terminal I do believe after just having left the emergency room and was quite ill. The battery acid started to corrode the cables and everything along with it. Including the back seat, that had a seatbelt that got ripped accidentally when removing a babyseat from the car,
NHTSA complaint 11585553Battery has failed twice in a matter of a year. Both batteries were top of the line and no reason can be seen for failure. I see that there are a great deal of the same sort of complaints listed here and Subaru should be well aware of this issue.
NHTSA complaint 11555483There was a recall for my 2016 Subaru Legacy transmission issue (CVT), I got a letter from Subaru on 9/23/2018 which extended warranty for 2016-2017 Legacy/Outback CVT from 5 years/60000 miles to 10 years/100000 miles, started from 9/30/2019. The transmission of my Subaru started making noise half year ago which was still under warranty, at that time I didn't think it was a big deal and totally forgot the letter from Subaru, however, the noise is aloud and unbearable now, the mileages of my car is about 5000 miles exceeding 100000 miles warranty, which I need to pay $8200 to replace transmission per Subaru client service USA. After browsing online, I have noticed that the issue of CVT on Subaru Legacy is common, in this case, Subaru should replace such defective CVT for free, at least for the part.
NHTSA complaint 11543478The contact owns a 2016 Subaru Legacy. The contact stated while the vehicle was parked, the vehicle accelerated at high-speed without warning, causing the vehicle to drive over a curb and into oncoming traffic. The contact desperately depressed the brake pedal, but the vehicle failed to stop. The contact was able to regain control and stopped the vehicle. The contact was able to drive to the residence. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and case was filed by the dealer. The failure mileage was 35,000.
NHTSA complaint 11538928Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.