1997 Subaru Outback

79 complaints on file, page 1 of 4.

1. Filed Oct 8, 2012Failure Oct 6, 2012213,500 milesClinton, NJFuel/propulsion system

   NOTICED A LEAK OF FLUID FROM PASSENGER SIDE BY THE REAR WHEEL. DETERMINED IT WAS GASOLINE. UPON INSPECTION FOUND FUEL LEAKING FROM THE FILLER TUBE TO THE GAS TANK. GOT THE CAR TO A SUBARU REPAIR SHOP AND WAS TOLD THIS IS A COMMON PROBLEM. THERE IS NO UNDERCOATING APPLIED TO THE TUBE. *TR

   NHTSA complaint 10479241
2. Filed Aug 3, 2010Failure Jun 26, 2010120,000 milesRockville, MDVehicle speed controlCrash

   TL* THE CONTACT OWNS A 1997 SUBARU OUTBACK. THE CONTACT WAS DRIVING AT RELATIVELY LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL IN AN ATTEMPT TO PARK WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT PROCEEDED TO CRASH INTO A VEHICLE AHEAD OF HIM. THERE WERE NO REPORTED INJURIES. THIS WAS NOT THE FIRST INSTANCE OF THE FAILURE. THE CONTACT WAS ABLE TO LOCATE NHTSA RECALL CAMPAIGN ID NUMBER: 98V035000 (VEHICLE SPEED CONTROL) RELATIVE TO THE FAILURE BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE CONTACT STATED THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION WHERE IT WAS VERIFIED THAT THE REPAIR HAD NOT BEEN PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 121,000.

   NHTSA complaint 10347006
3. Filed Aug 3, 2009Failure Jul 4, 2009176,000 milesWestborough, MALatches/locks/linkages, Hinge and attachments

   DRIVING ALONG I-495 SOUTHBOUND IN MASSACHUSETTS JUST BEFORE EXIT FOR I-90. SPEED WAS 65 MPH. HOOD LATCH FAILED CAUSING THE HOOD TO COME UP WITHOUT WARNING. THE WINDSHIELD WAS SMASHED, THE ROOF WAS DENTED, AND THE HOOD WAS BENT WITH THE HINGES PARTIALLY DEFORMED AND CRACKED. THE HOOD HADN'T BEEN OPENED OR TOUCHED IN SEVERAL WEEKS/>2000 MILES. PASSENGER AND I WERE LUCKILY UNHARMED, I WAS ABLE TO CLOSE THE HOOD AGAIN, AND DROVE HOME AT 50 ON THE HIGHWAY, 25 ON REGULAR ROADS. WINDSHIELD WAS REPLACED THE FOLLOWING WEEK, HOOD STILL DAMAGED. HOOD SECURED WITH BUNGEE CORD AS I NO LONGER TRUST THE LATCH. LOOKING INTO INSTALLING HOOD PINS WHEN I FIND A REPLACEMENT HOOD, SIMPLY FOR SAFETY/LIABILITY REASONS. THE ONLY REASON THIS WASN'T A MUCH MORE SERIOUS ACCIDENT WAS THAT I WAS ALREADY IN THE RIGHT HAND LANE, AND WAS ABLE TO PULL INTO THE BREAKDOWN LANE INSTANTLY. HAD TO DO THIS BLINDLY, AS I COULD NOT SEE AROUND THE HOOD. *TR

   NHTSA complaint 10279223
4. Filed Dec 15, 2008Failure Dec 9, 2008188,000 milesNEW Brighton, PACooling system

   I BOUGHT A 97 SUBARU LEGACY OUTBACK WGN AND FOUND OUT THE BLOCK WAS CRACKED IN CYL3 AFTER TEAR DOWN FOR GASKET REPLACEMENT,NOW PUT TOGETHER AND NOW WON'T START. *TR

   NHTSA complaint 10251842
5. Filed Sep 2, 2008Failure Aug 29, 200870,000 milesScandia, MNFuel system, Gasoline

   FUEL FILLER NECK RUSTED CAUSING GAS TO LEAK OUT ONTO GARAGE FLOOR AND WHILE DRIVING AND FILLING TANK. VEHICLE WAS BROUGHT INTO DEALERSHIP FOR REPAIR TO REPLACE THE RUSTED FUEL FILLER NECK. FROM RESEARCH AND COMMENTS FROM DEALERSHIP, THIS IS A VERY COMMON PROBLEM WITH THIS MAKE OF VEHICLE. *TR

   NHTSA complaint 10240707
6. Filed Jul 14, 2008Failure Jun 21, 2008126,000 milesRockville, MDEngine

   LOSS OF COOLANT, OVERHEATED ENGINE, DIAGNOSIS OF BLOWN HEAD GASKET CAR: 1997 SUBARAU LEGACY OUTBACK WITH 2.5 LITER ENGINE. *TR

   NHTSA complaint 10234165
7. Filed Jun 3, 2008Failure May 23, 2008Salt Lake City, UTEngine and engine cooling

   OVERHEATING, BLOWN HEAD GASKET. *TR

   NHTSA complaint 10229775
8. Filed May 22, 2008Failure May 15, 2008150,000 milesBinghamton, NYFuel system, Gasoline

   GAS TANK FILLER PIPE HAS RUSTED THROUGH. *TR

   NHTSA complaint 10228629
9. Filed May 13, 2008Failure Mar 1, 2005100,000 milesAmherst, NYHinge and attachments

   HOOD OPENING ACCIDENTALLY WHILE DRIVING. I WAS DRIVING ON A HEAVILY RAINY DAY WHEN THE HOOD OPENED UP AND SLAMMED THE WINDSHIELD. THE WINDSHIELD WAS COMPLETELY BROKEN AND THE HOOD WAS SEVERELY DAMAGED INCLUDING THE BODY OF THE CAR JUST ABOVE THE WINDSHIELD. I HAD NOT OPENED THE HOOD LEADING UP TO THE EVENT. LUCKILY I DIDN'T GET INTO A ACCIDENT WHEN THE INCIDENT HAPPENED. I SUBSEQUENTLY CALLED SUBARU ABOUT IT AND ADVISED ME THAT THE INCIDENT HADN'T, TO THE BEST OF THEIR KNOWLEDGE, IN OTHER 1997 SUBARU OUTBACK WAGONS. I WAS NOT DIRECTED TO FILE A COMPLAINT WITH YOUR AGENCY, THUS I LET IT PASS. I WAS REMINDED OF THE INCIDENT, AND THE POSSIBILITY OF THE ACCIDENT BEING MORE PREVALENT, WHEN I SAW A SIMILAR CAR WITH THE EXACT SAME DAMAGE TO THE HOOD (I.E., PATTERN AND BENT). *TR

   NHTSA complaint 10227673
10. Filed Nov 27, 2007Failure Jun 14, 200785,000 milesIdyllwild, CAEngine and engine cooling

    '97 SUBARU OUTBACK WAGON IMPECCABLY MAINTAINED 85,000 MI IS OVERHEATING. BEGAN AS INTERMITTENT PROBLEM APPROX 5 MONTHS AGO. FLUSHED RADIATOR, REPL CAP, PRESSURE TESTED RADIATOR. DRIVING DOWN HILL ON MOUNTAIN ROAD IN MORNING COLD, OVERHEATS AFTER ABOUT 6 MILES. REPL THERMOSTAT, WATER PUMP, TIMING BELT. SUBARU DEALER REPAIR MECHANIC SAYS HEAD GASKET. GOOGLED PROBLEM ONLINE BEFORE REPLACING THERMOSTAT. BLOGS FROM OUTBACK OWNERS WITH SAME SYMPTOMS SAY HEAD GASKET. AN INCREDIBLE NUMBER OF BLOGS DESCRIBING THE SAME PROBLEM AND STATEMENTS THAT SUBARU HAS NEVER TAKEN RESPONSIBILITY FOR THIS FLAW WHICH HAS AFFECTED SO MANY OUTBACK OWNERS. THIS IS A CRIME. *TR

    NHTSA complaint 10210017
11. Filed Oct 18, 2006Failure Oct 13, 2006181,938 milesRoxboro, NCDifferential unitFire

    DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE PASSENGER FRONT TIRE EXPLODED. THE AAA PROVIDED ASSISTANCE AND REPLACED THE TIRE WITH THE SPARE(DOUGHNUT). WHEN THE VEHICLE ARRIVED TO THE RESIDENCE, THE REAR DIFFERENTIAL WAS ON FIRE. THE FIRE WAS EXTINGUISHED WITH WATER. THE OWNERS MANUAL IN PAGE 8-11 INDICATED IN FINE PRINT, WHEN THE SPARE DOUGHNUT WAS USED A FUSE HAD TO BE PLUGGED IN THE FUSE BOX TO MAINTAIN AN EMERGENCY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE NEAREST INDEPENDENT MECHANIC, WHO DETERMINED THE FIRE WAS DUE TO THE DIFFERENTIAL OVER HEATING BECAUSE THE UNEVEN DISTRIBUTION OF TRACTION WHEN A SMALLER SIZE TIRE WAS IN USE. THE MANUFACTURER WAS CONTACTED, AND DETERMINED THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED SUBARU DEALERSHIP TO HONOR THE REPAIRS COST.*AK

    NHTSA complaint 10171269
12. Filed Apr 5, 2006Failure Apr 12, 200450,000 milesSalisbury, MDEngine

    NOTICED OIL LEAKING FROM ENGINE. HAD TO HAVE FRONT CRANK SEAL REPLACED. ALSO NEEDED TO GET TIMING BELT REPLACED AS OIL LEAKED INTO TIMING BELT COVER. COST $368 TO GET FIXED. LEAKAGE BEGAN WHEN CAR WAS JUST A FEW YEARS OLD. THAT SHOULD NOT HAVE HAPPENED AS CAR HAD NOT BEEN IN ACCIDENT OR ABUSED. *NM

    NHTSA complaint 10154592
13. Filed Mar 29, 2006Failure Mar 16, 200674,624 milesWestport, CTEngine and engine cooling

    BLOWN HEAD GASKET 1997 SUBARU OUTBACK LEGACY. *JB

    NHTSA complaint 10153988
14. Filed Mar 1, 2006Failure Feb 21, 2006111,000 milesWindsor, COEngine and engine cooling

    1997 SUBARU OUTBACK 2.5 DOHC ENGINE 1) CAR WAS SUDDENLY LEAKING ANTI-FREEZE, BROUGHT IT IN TO SHOP ASAP 2) HEAD GASKET BUSTED, RUINED THE ENGINE 3) NEEDED TO REPLACE MOST OF ENGINE, INCLUDING BLOCK CHECKED OTHER SITES, THIS SEEMS TO BE A HUGELY COMMON PROBLEM WITH SUBARU 2.5 DOHC ENGINES AND THEY AREN'T DOING ANYTHING ABOUT IT. *JB

    NHTSA complaint 10151537
15. Filed Feb 4, 2006Failure Jan 21, 2006107,990 milesBoise, IDCooling system

    OUTBACK 1997: 108,000. CAR OVERHEATED SUDDENLY ON A SHORT TRIP. REPLACED THERMOSTAT AND FLUSHED/FILLED RADIATOR AT LOCAL FIRESTONE. TWO DAYS LATER, CAR OVERHEATS. IN BOTH CASES, RADIATOR FLUID EJECTED ONTO ENGINE. TOOK CAR TO DEALER WHO IDENTIFIED THE NOW VERY COMMON "BLOWN HEAD GASKET". REPAIRS MADE AT A COST TO ME OF $1400! THIS IS A DEFECT IN THESE AUTOMOBILES THAT NEEDS TO BE TAKEN CARE OF BY SUBARU. WHAT DOES IT TAKE FOR THIS PROBLEM TO BE ADDRESSED? I WAS FORTUNATE TO NOT HAVE BURNED MY ENGINE, OTHERS HAVE NOT BEEN. TIME TO TAKE ACTION!! *NM

    NHTSA complaint 10149419
16. Filed Dec 10, 2005Failure Feb 26, 200589,500 milesWellesley, MACooling system

    HEAD GASKET FAILURE. PURCHASED IN 2/07 (EST. DATE) BEGAN TO FAIL AT LEAST IN 1/05 (1X). THEN WEEKLY IN 7/05. BUT MAY HAVE BEEN SIGNS OF PROBLEM AS EARLY AS 1997/1998. RESULT OF PROBLEM IS UNEXPECTED AND RAPID BUBBLING OVER AND OVERHEATING PLACING OCCUPANTS IN POTENTIALLY DANGEROUS SITUATION. FOR EXAMPLE, ALMOST STRANDED IN BLIZZARD IN 1/05. HAD TO PULL OVER ON HIGH SPEED HIGHWAYS IN SUMMER 05 DUE TO RAPID RED LINING AND RISK OF ENGINE FIRE. SUBARU PICKED UP 1/2 COST ALTHOUGH NOT IN WARRANTY FOR US AND HAS DONE 1/2 TO FULL FOR OTHERS WHO COMPLAINED. ONE OF THE 2.5L ENGINES HAS BEEN SUBJECT TO RECALL. THE 2.5L ENGINE IN OUR CAR HAS NOT BEEN RECALLED BUT WE BELIEVE THAT THE PROBLEMS ARE AS FREQUENT (AND WORSE) AND THE CAR SHOULD BE RECALLED. THIS IS NOT AN ISOLATED INCIDENT. LOCAL MECHANIC SAID HE SEES FREQUENTLY ON SUBARU OUTBACK. FOUND INTERNET WEBLOG STARTED 18 MONTHS AGO WHICH HAS 275 COMPLAINTS AND GROWING MONTHLY - ON BOTH THE 2.5L ENGINES (INCLUDING THE ONE IN OUR CAR). BAD ENOUGH WE HAD TO INCUR $800 OF THE $1600 COST BUT PEOPLE ARE DRIVING AROUND WITH AN ENGINE THAT REPEATEDLY HAS FAILED (HEAD GASKET) AND CREATED A HAZARDOUS CONDITION. I CAN PROVIDE YOU WITH COPIES OF CORRESPONDENCE WITH SUBARU IF YOU WOULD LIKE. SEE LINK BELOW TO WEBLOG PAGE WHERE YOU CAN SEE OTHER PEOPLE'S EXPERIENCE DISCUSSED (275 AND GROWING MONTHLY): HTTP://SCOTT.MCGERIK.COM/2004/02/18/SUBARU-OUTBACK-HEAD-GASKET-LEAK/. *JB

    NHTSA complaint 10144897
17. Filed Jun 24, 2005Failure Jun 22, 2005Priest River, IDCruise controlCrash1 injured

    CRUISE CONTROL DID NOT DISENGAGE RESULTING IN A ROLL-OVER ACCIDENT TOTALING THE VEHICLE

    NHTSA complaint 10126484
18. Filed May 18, 2005Failure May 16, 200597,000 milesSanta ANA, CAAutomatic transmission

    IN 2001 I HAD TO HAVE MY TRANSMISSION REPLACED BECAUSE THE ENGINE WOULD NOT HOLD THE CAR BACK WHEN GOING DOWN HILLS. I WAS GOING DOWN A STEEP MOUNTAIN ROAD AND HAD TO USE THE BRAKES ALONE. IT DID NOT MATTER IF IT WAS IN 1, 2 OR D IT WAS THE SAME AS NEUTRAL. IT WOULD ALSO NOT SHIFT INTO THE TOP GEAR ON THE FREEWAY. IT COST OVER $3000 TO GET A SUBARU REBUILT TRANSMISSION PUT IN AT THE DEALER. IT HAD 97K ON IT AT THE TIME. I JUST NOW TOOK MY CAR TO THE DEALER BECAUSE THE CAR WAS SHAKING AND HESITATING. THE DEALER TOLD ME THAT THE CAR NEEDED A NEW TRANSMISSION AND IT WOULD COST $3500. THIS TRANSMISSION IS ONLY 4 YEARS OLD AND HAS LESS THAN 50K ON IT! I CAN'T AFFORD TO REPLACE THE TRANS EVERY 4 YEARS.

    NHTSA complaint 10121358
19. Filed Feb 7, 2005Failure Feb 4, 2005120,232 milesBellingham, WAEngine

    THIS IS THE STANDARD SUBARU 2.5L HEAD GASKET FAILURE PROBLEM. I ADD THIS TO THE DATABASE TO INCREASE THE PRESSURE ON SUBARU OF AMERICA TO ADDRESS THIS PROBLEM PROPERLY. FOR MORE INFORMATION SEE: HTTP://MYSITE.VERIZON.NET/VZE730QE/GUESTLOG.HTML THE SYMPTOMS ARE AS FOLLOWS. CAR ENGINE BEGAN OVERHEATING -- LARGE TEMPERATURE SPIKES AND THEN WOULD RETURN TO NORMAL. ENGINE OIL APPEARED IN COOLANT RESERVOIR. COOLANT SPEWS ONTO ENGINE. LOSS OF POWER IN SOME GEARS.*JB

    NHTSA complaint 10110024
20. Filed Jan 11, 2005Failure Dec 23, 2004Fairfax, VAManifold/header/muffler/tail pipe

    1997 SUBARU OUTBACK BLOWN HEAD GASKET. *BF THE VEHICLE LOST INTERNAL HEAT AND THE ENGINE TEMPERATURE READ HOT. THE CONSUMER PULLED OVER AND CHECKED UNDER THE HOOD AND DID NOT NOTICE ANY LOSS OF STEAM, HOWEVER, THE RESERVOIR BOTTLE WAS EMPTY AND FLUID HAD SPILLED ALL OVER THE ENGINE. THE CONSUMER WAS AWARE OF SIX OTHER VEHICLE THAT HAD EXPERIENCED THE SAME PROBLEM. *SC

    NHTSA complaint 10109554