2001 Subaru Outback

171 complaints on file, page 1 of 9.

1. Filed May 8, 2019Failure Oct 29, 2018275,100 milesMendota Heights, MNBody, Suspension

   I CONTACTED SUBARU'S CUSTOMER SERVICE NUMBER AND TOLD THEM THAT THE SUBFRAME WAS BROKEN AND THAT THEY NEEDED TO FIX THE PROBLEM AND THEY SAID I WOULD HAVE TO PAY OUT OF POCKET AND THAT THE RECALL WAS COMPLETED IN AUGUST 2005 BUT THE SUBFRAME IS COMPLETELY RUSTED OUT AND BROKEN PLEASE CONTACT SUBARU AND GET THEM TO OPEN ANOTHER RECALL ON THESE CARS BECAUSE THE FIX THAT THEY USED DIDN'T WORK

   NHTSA complaint 11206351
2. Filed Jan 7, 2016Failure Nov 15, 201190,000 milesOlney, MDFuel/propulsion system

   DURING COLD WEATHER, THERE IS A VERY STRONG SMELL OF GASOLINE INSIDE THE CAR. IT'S COMING FROM A FUEL LEAK NEAR THE PASSENGER SIDE OF THE ENGINE. I FIRST NOTICED IT ABOUT 4 YEARS (60,000 MILES) AGO. THE CAR CURRENTLY HAS 150,000 MILES ON IT. IT HASN'T BEEN FIXED YET. IT HASN'T CAUGHT FIRE YET EITHER.

   NHTSA complaint 10818691
3. Filed Dec 23, 2015Failure May 23, 2015Springfield, VAUnknown or otherCrashFire

   MY SON WAS DRIVING THIS CAR ON MAY 23, 2015 WHEN HE WAS INVOLVED IN A SINGLE CAR ACCIDENT. THE CAR WAS IMMEDIATELY ENGULFED IN FIRE AND HE DIED AS A RESULT OF THE FIRE.

   NHTSA complaint 10812003
4. Filed Dec 4, 2015Failure Jul 27, 2015157,000 milesWaterbury, CTSuspension

   TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE REAR SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

   NHTSA complaint 10808438
5. Filed Sep 4, 2015Failure Sep 4, 2015113,000 milesNorth Adams, MABody

   TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED. WHILE THE VEHICLE WAS BEING LIFTED, THE MECHANIC NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE REAR SUBFRAME OF THE VEHICLE WAS CORRODED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

   NHTSA complaint 10761539
6. Filed Apr 27, 2015Failure Jan 15, 2015120,000 milesMorris, NYFrame and members

   TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. WHILE AT AN INDEPENDENT MECHANIC FOR A ROUTINE SERVICE REPAIR, THE TECHNICIAN STATED THAT THE REAR SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 120,000.

   NHTSA complaint 10713123
7. Filed Mar 31, 2015Failure Mar 29, 2015180,980 milesNorth Haven, CTUnderbody shields, Suspension

   ON SUNDAY 29 2015 AT 12.30 AM .. MY SON WAS DRIVING AND A LOUD NOISE WAS COMING FROM UNDER THE CAR . HE HAD SOME TROUBLE TO TURN AND STOP ON THE SIDE. HE DID IT ,WE HAD TO TOW THE CAR. THE S ARM BROKE SUBFRAME BROKE OFF. WAS ALL RUSTED .. *TR

   NHTSA complaint 10702984
8. Filed Feb 1, 2015Failure Jan 31, 2015230,000 milesChesapeake, VAService brakes

   OUTSIDE TEMPERATURE WAS 25 DEGREES F. I WAS LEAVING FROM THE PARKING LOT AT WORK. AS I APPROACHED THE INTERSECTION THE BRAKES BECAME SO HARD THAT I COULDN'T PRESS THEM ANY FARTHER. I SIS SOME RESEARCH AND APPARENTLY LOTS OF OTHER SUBARU OWNERS HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT THE CHECK VALVE ON THE BRAKE BOOSTER LINE FREEZES UP. IF I HAD BEEN MOVING ANY FASTER I WOULD HAVE WENT INTO THE INTERSECTION POSSIBLY CAUSING AN ACCIDENT OR WORSE. *TR

   NHTSA complaint 10680429
9. Filed Jan 23, 2015Failure Jan 22, 2015210,000 milesNEW Millford, PABody

   TL*THE CONTACT OWNS A 2001 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT CORROSION HAD IMPAIRED THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 210,000.

   NHTSA complaint 10678569
10. Filed Dec 21, 2014Failure Nov 21, 2008127,200 milesPortland, ORFuel system, Gasoline

    2001 SUBARU OUTBACK LIMITED. WHEN COLD WEATHER ARRIVES, VERY STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT. MUST OPEN WINDOWS TO LET IT VENT. CONTINUES THROUGH COLD WEATHER YEAR AFTER YEAR. *TR

    NHTSA complaint 10667515
11. Filed Nov 20, 2014Failure Feb 3, 2014102,000 milesTownsend, MDFuel/propulsion system

    TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT DURING COLD TEMPERATURES, STRONG FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

    NHTSA complaint 10659840
12. Filed Nov 17, 2014Failure Nov 12, 2014148,000 milesMadison, WIFuel/propulsion system

    SINCE THE COLD WEATHER STARTED NOV. 12, 2014 I HAVE SMELLED A RAW GAS SMELL IN MY 2001 SUBARU OUTBACK WHEN I START IT. IN TIME IT FADES AWAY, LIKE PERHAPS IT EVAPORATES ONCE THE ENGINE WARMS UP. I CAN ONLY GUESS AND SOME MORNINGS WHEN COLD THE SMELL IS OVERWHELMING, A RAW GAS ORDER ~ NOT A FAINT SMELL OF GAS. VERY CONCERNED BREATHING THESE FUMES WHICH CAN'T BE HEALTHY OR SAFE. THERE ARE PLENTY OF PEOPLE HAVING THIS PROBLEM AND IF ANYONE ENTERS...SUBARU OUTBACK COLD WEATHER GAS SMELL.. ON YOUR BROWSER YOU WILL LATTERLY SEE HUNDREDS IF NOT MORE PEOPLE LOOKING FOR HELP. SOMETHING MUST BE DONE TO RECTIFY THIS PROBLEM. *TR

    NHTSA complaint 10658755
13. Filed Aug 14, 2014Failure Aug 11, 201453,000 milesSAN Diego, CAVehicle speed controlCrash

    TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A FENCE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

    NHTSA complaint 10622302
14. Filed Aug 13, 2014Failure Aug 3, 2014130,000 milesStoneham, MEUnderbody shields, Suspension

    I WAS DRIVING ON I-84 IN CT WHEN MY PASSENGER SIDE REAR TIRE BLEW. THE CAR FISHTAILED BUT I GOT IT SLOWED DOWN AND OVER TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. WHEN THE GARAGE PUT THE CAR UP ON A LIFT IT WAS DETERMINED THAT THE REAR SUBFRAME HAD BROKEN RIGHT WHERE THE UPPER CONTROL ARM CONNECTED TO IT WHICH ALLOWED THE TIRE TO LEAN IN TOWARDS THE BODY OF THE CAR WHERE IT RUBBED AGAINST THE BODY, HEATED UP AND THEN RUPTURED. THESE TIRES HAD JUST BEEN INSTALLED 3 DAYS EARLIER. LOOKING AT THE SUBFRAME IT WAS BADLY RUSTED, THE VARIOUS CONTROL ARMS ATTACHED TO IT HAD SOME SURFACE RUST BUT NOTHING LIKE THE SUBFRAME. THE UNDERSIDE OF THE CAR WAS NOT RUSTED. THE SUBARU DEALER GAVE ME AN ESTIMATE OF $2000 TO REPLACE THE SUBFRAME, SINCE THE CAR WAS WORTHLESS OTHERWISE I TOLD HIM TO PROCEED. I FOUND OUT THAT MY VEHICLE HAD BEEN SUBJECT TO A RECALL FOR "CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY " ..."WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME. IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH." MY VEHICLE GOT "TREATED" FOR THE RECALL WHICH INCLUDED CLEANING THE SUBFRAME AND PAINTING IT. I CALLED SUBARU OF AMERICA AND ASKED IF THEY WOULD BE WILLING TO SHARE IN THE COSTS SINCE IT WAS OBVIOUS THAT THE RECALL "TREATMENT" DID NOT WORK AND THERE WAS NO REASON, EXCEPT A DEFECTIVE PAINT JOB, FOR A SUBFRAME TO FAIL ON A 13 YEAR OLD CAR. THE DECLINED TO HELP ME CITING THE AGE OF THE CAR AND THE FACT THAT THE RECALL "WORK" HAD BEEN PERFORMED. THEY ALSO OFFERED A $500 COUPON IF I WANTED TO BUY A NEW SUBARU. I BELIEVE THAT THESE VEHICLES NEED TO BE RECALLED AND THE REAR SUBFRAME REPLACED ON SUBARU DIME. *TR

    NHTSA complaint 10621925
15. Filed Jun 17, 2014Failure Jun 13, 2014250,000 milesBothell, WAFrame and members, SuspensionCrash

    TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE LOST CONTROL OF THE VEHICLE AND SPUN OUT OF CONTROL, CRASHING INTO AN EMBANKMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS COMPLETELY BENT INWARD AND THE SUBFRAME WAS FRACTURED DUE TO CORROSION. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE REAR SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 250,000.

    NHTSA complaint 10598864
16. Filed Mar 7, 2014Failure Mar 3, 2014Fort Edward, NYSuspension

    I CURRENTLY OWN AND DRIVE A 2001 SUBARU OUTBACK. I WAS RECENTLY MADE AWARE OF AN ISSUE WITH MY SUB FRAME ROTTING OUT. THERE WAS A RECALL PLACED ON THIS ISSUE AND THE RECALL WAS APPARENTLY PERFORMED ON MY VEHICLE. THE SUBSEQUENT PAINTING OF THE SUB FRAME ONLY MASKED THE PROBLEM, LEADING TO WHAT SEEMS AN UNAVOIDABLE FAILURE OF THE PART. WITH SOME INVESTIGATION I FOUND THAT NEARLY EVERY SUBARU THAT WAS INCLUDED IN THIS RECALL, IS NOW FAILING AND IS UNSAFE TO DRIVE. THE DEALER I BROUGHT MY CAR TO EVEN STATED THAT THIS IS A COMMON REPAIR IN THEIR SHOP. THE TOTAL QUOTE FOR REPAIR IS AROUND $1400, WHICH I CANNOT AFFORD AT THIS TIME. MY PROBLEM WITH THIS IS THAT NUMEROUS CAR OWNERS ARE UNAWARE OF THIS FAILURE, AND THAT THE RECALL WORK DID NOTHING TO ABSOLVE THE SITUATION. SUBARU STATED BECAUSE OF THE AGE OF THE VEHICLE, THEY COULD NOT ASSIST WITH THE REPAIR, BUT OTHER THAN THIS PROBLEM, THE CAR IS IN PERFECT WORKING ORDER. THE RECENT RECALL BY TOYOTA SEEMS EXTREMELY SIMILAR, AND I WAS HOPING THAT THIS WOULD BE RESOLVED IN A SIMILAR WAY. ANY INFORMATION ON HOW TO PROCEED WOULD BE GREATLY APPRECIATED. THANK YOU *TR

    NHTSA complaint 10567874
17. Filed Feb 20, 2014Failure Mar 30, 2013184,000 milesBrockton, MABody, Suspension

    TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR SUSPENSION AND SUB FRAME WAS FOUND SEVERELY TO BE CORRODED DURING A ROUTINE INSPECTION. THE SUB FRAME AND SUSPENSION WERE ALSO FRACTURED. THE DEALER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 03V153000 (SUSPENSION) WAS PREVIOUSLY PERFORMED AND DENIED ANY FURTHER ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. ..UPDATED 04-22-14 *BF UPDATED 08/03/2017*JS

    NHTSA complaint 10565158
18. Filed Nov 20, 2013Failure Nov 17, 2013107,650 milesNY, NYVehicle speed controlCrash

    I WAS TRAVELING ON AN INTERSTATE HIGHWAY IN THE MIDDLE LANE AT 65-70 MPH WITH CRUISE CONTROL SET WHEN TRAFFIC SLOWED DOWN SUDDENLY. MY FIRST REACTION IN THIS CASE IS TO PULL THE SPEED CONTROL LEVER TOWARDS ME TO DISENGAGE IT AND TAKE MANUAL CONTROL OF THE CAR TO SLOW DOWN BY BRAKING OR DOWNSHIFTING, AS PER USUAL PROCEDURE. IN THIS CASE THROTTLE FAILED TO DECELERATE AFTER SEVERAL ATTEMPTS, UPON WHICH I THEN REPEATEDLY STAMPED THE BRAKE PEDAL, WHICH WAS ALSO UNRESPONSIVE (DID NOT CANCEL ACCELERATION OR SLOW THE VEHICLE). OUT OF OPTIONS, I SWERVED TO THE LEFT TO AVOID THE TRACTOR-TRAILER DIRECTLY IN FRONT OF ME AND REAR ENDED A MOVING VEHICLE IN THE LEFT LANE. WITH BRAKES STILL UNRESPONSIVE, I MANAGED TO CUT ACROSS TO THE SHOULDER WHERE I WAS ABLE TO STOP THE CAR BY DOWNSHIFTING IN ADDITION TO USING THE HANDBRAKE. *TR

    NHTSA complaint 10553133
19. Filed Oct 25, 2013Failure Oct 10, 2013102,000 milesRoosevelt, NYFuel system, Gasoline

    CAR SMELLS LIKE FUEL WHEN IDLING ON A COLD DAY. RUBBER FUEL LINES AND FUEL FILTER WERE LOOSE AND AFTER TIGHTENING THEM FUEL SMELL TEMPORARILY STOPPED. SMELL HAS RETURNED AND AFTER CALLING SUBARU DEALERSHIP THEY ACKNOWLEDGED THE ISSUE WAS RELATED TO RUBBER FUEL LINES THAT NEEDED REPLACING. THIS IS A COMMON PROBLEM WITH SUBARU'S AND NEEDS TO BE ADDRESSED BY SUBARU. DEALERSHIP IS ASKING OVER $300 TO REPLACE FOUR RUBBER FUEL LINES LOCATED UNDER THE MANIFOLD AND THIS IS AT LEAST EVERY YEAR IT HAS TO BE DONE THAT'S SOUNDS LIKE A RECALL ISSUE TO ME I TIGTHEN THE SCREWS A FEW TIME AND SOMEHOW WHEN IT'S COLD WEATHER IT TEND TO GET LOOSE AND VAPOR COMES OUT VERY DANGEROUS I CHECK THIS ISSUE ONLINE USING GOOGLE SEARCH AND NOTICE THIS IS A KNOWN ISSUES AND GOES BACK MANY YEARS THERE SHOULD BE A RECALL JUST LIKE THE 2002 IT IS THE SAME HOSE SAME AREA. THIS MAKES NO SENSE THAT SUBARU WOULD NOT FIX IT FOR FREE WITH A BETTER SOLUTION THAN REPLACE THE HOSES AND CLAMPS EVERY YEAR. *TR

    NHTSA complaint 10549530
20. Filed Aug 19, 2013Failure Jun 29, 2013Wyoming, PAUnderbody shields, Suspension

    THIS VEHICLE WAS PURCHASED AT APPROXIMATELY 150K MILES TWO YEARS AGO AND HAS JUST OVER 167K MILES NOW. WHILE BEING LOOKED AT BY MECHANIC IN JUNE 2013, MECHANIC NOTED THAT THE REAR SUBFRAME WAS ROTTED AND REAR TRAILING ARM BUSHINGS NEEDED TO BE REPLACED. SUBARU ACKNOWLEDGED THIS ISSUE, WITH RECALL NUMBER WWM-96 (NHTSA RECALL NO. 03V153). I USE THIS CAR ON A DAILY BASIS FOR WORK AND HAVE KEPT UP WITH MAINTENANCE AND CARE, REPLACING ALL WHEEL BEARINGS AND THE HEAD GASKETS WITHIN THE FIRST YEAR OF OWNING THE VEHICLE. ON 8/19/2013, I CALLED SUBARU TO SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE TO HOPEFULLY RESOLVE THE SUBFRAME RECALL ISSUE, AND THEY REFUSED TO REPLACE THE AFFECTED PART OR EVEN WORK WITH ME ON A SOLUTION. I WAS TOLD, "THERE IS NOTHING WE CAN DO FOR YOU," LEAVING ME WITH A VEHICLE THAT IS UNSAFE TO DRIVE, BECAUSE OF A POOR QUALITY PART MADE BY SUBARU. I WAS OFFERED NO ASSISTANCE OTHER THAN BEING TOLD TO CONTACT MY LOCAL SUBARU DEALER FOR REPAIRS. AFTER DOING MUCH RESEARCH ONLINE, I'VE DISCOVERED THAT I AM NOT ALONE IN THIS BATTLE, AND I AM HOPING THAT SUBARU OR NHTSA CAN DO SOMETHING TO HELP KEEP ME SAFE WHILE DRIVING MY VEHICLE. *TR

    NHTSA complaint 10536084