SUV, gasoline, AWD/All-Wheel Drive, built in Japan. Owner complaints on file from Aug 11, 2017 to Dec 4, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE.
NHTSA complaint 11155840WHILE DRIVING APPROXIMATELY 20-30MPH FOOT ON THE BREAK I WAS MAKING A RIGHT TURN INTO A PARKING LOT AND THE STEERING STOPPED WORKING. CAR WAS STILL RUNNING BUT STEERING WAS DEAD NO WARNING LIGHTS WERE LIT ON THE DASH AFTER ABOUT 4 SECONDS THE STEERING CAME BACK TO NORMAL. THIS IS THE SECOND TIME THIS HAPPENED TO ME. I PURCHASED THE SUBARU NEW IT HAS 7,220 MILES ON IT. THE FIRST TIME IT HAPPENED SAME SCENARIO CAR HAD ABOUT 5K MILES ON IT. THOUGHT IT WAS A FLUKE DIDN'T THINK NOTHING OF IT UNTIL TODAY IT HAPPENED ON A BUSY ROAD LUCKILY I WAS ABLE TO KEEP THE CAR UNDER CONTROL. TALKED TO DEALER THEY NEED THE ISSUE TO BE CONSTANT TO DO ANYTHING. TRIED TO DUPLICATE ISSUE AND IT WILL NOT IT HAPPENS WHEN IT WANTS TO BUT THIS IS A BIG SAFETY ISSUE.
NHTSA complaint 11044628REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION.
NHTSA complaint 11014547Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.