Complaints over time
Complaints about the 2002 Suzuki Esteem peaked in 2002, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Suzuki Esteem
Wagon, gasoline, 4x2, built in Japan. Owner complaints on file from Mar 25, 2002 to May 20, 2014.
Recall campaigns covering this model year15,319 vehicles or units across those campaigns
Owner complaints5Below the median 2002 wagon
Severity index20.02002 wagons average 6.9
First 24 months3Complaints in its first two years
Components
40% of complaints about the 2002 Suzuki Esteem name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2002 Suzuki Esteem
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 03V-223 | Jun 16, 2003 | Certain passenger (111 my 2002 esteem, 777 my 2002 aerio, 2,368 my 2003 aerio) and sport utility (324 my 2002 grand vitara, 274 my 2003 grand… | Visibility and wipers | 5,319 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Suzuki Esteem
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed May 20, 2014Failure May 11, 2014Toledo, OHFrame and members, Wheels
TL* THE CONTACT OWNS A 2002 SUZUKI ESTEEM. THE CONTACT OCCASIONALLY HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIELDING NEEDED TO BE REPLACED AROUND THE MUFFLER. THE VEHICLE WAS REPAIRED HOWEVER,THE FAILURE RECURRED. THE RIGHT AXLE SHAFT WAS BROKEN ON THE SUBFRAME WHICH WAS CORRODED WITH EXTENSIVE RUST IN ADDITION TO THE ENGINE CRADLE CROSS MEMBER. THE VEHICLE WAS INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 10592781 - Filed Dec 10, 2008Failure Apr 28, 200867,050 milesPeterborough, NHFrame and members, Wheels
SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR
NHTSA complaint 10251398 - Filed Oct 2, 2002West Valley, UTEngine, Fuel system, Fuel gauge system
CHECK ENGINE LIGHT HAS COME ON 6 TIMES AND THERE IS NO COMPUTER CODE. GAS GAUGE IS INACCURATE. *JB *NLM *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****768037 *TS
NHTSA complaint 10007050 - Filed Apr 29, 2002Failure Apr 28, 2002Pleasantville, NYTires
ORIGINAL TIRE ON SUZUKI, ESTEEM 2002, P18560R14 DOT ELBODEH340. WHILE TRAVELING AT 10 MPH ON SLIGHTLTY WET PAVEMENT CONSUMER WAS MAKING A RIGHT TURN WHEN VEHICLE BEGAN TO SKID. VEHICLE FELT LIKE IT WAS GOING TO TIP OVER. CONSUMER FEELS THERE IS A DEFECT IN TIRES. *AK *JG
NHTSA complaint 8008716 - Filed Mar 25, 2002Failure Mar 15, 2002York, PASteeringCrash
WHILE TRAVELING ANOTHER VEHICLE CROSSED INTO CONSUMER'S VEHICLE'S LANE AND HIT IT. STEERING WHEEL HAD PLAYED INTO WHEEL, ENABLING HIM TO STEER.*AK
NHTSA complaint 8006352
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SUZ_016008 Jul 8, 2022 · Service Bulletin/Repair Instructions
Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway. - N-Q-G-045 Nov 20, 2018 · Service Bulletin/Repair Instructions
This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becomin… - 0204145 · Service Bulletin/Repair Instructions
CORRECT COOLANT USAGE. *EH - SC18 Feb 28, 2002 · Service Bulletin/Repair Instructions
SOME VEHICLES MAY HAVE DAMAGE TO THE VAPOR CONTROL VALVE. *SLC
Source: NHTSA manufacturer communications files.