Complaints over time
Complaints about the 2002 Suzuki Vitara peaked in 2009, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Suzuki Vitara
Body and fuel not decoded. Owner complaints on file from May 21, 2009 to May 21, 2009.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2002 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2002 Suzuki Vitara name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 Suzuki Vitara
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Suzuki Vitara
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 21, 2009Failure May 15, 2009Ashburnham, MASuspension
TL*THE CONTACT OWNS A 2002 SUZUKI VITARA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED UNLESS ANOTHER COMPONENT WAS REPLACED. THE REPAIR COST WAS ESTIMATED AT $900. THE RECALL DEFECT HAS NOT BEEN REPAIRED DUE TO THE ADDITIONAL REPAIR THAT WAS REQUIRED. THE VEHICLE IS CURRENTLY NOT BEING DRIVEN. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE NHTSA CAMPAIGN ID NUMBER AND MILEAGES WERE UNKNOWN.
NHTSA complaint 10269595
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SUZ_016008 Jul 8, 2022 · Service Bulletin/Repair Instructions
Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway. - N-Q-G-045 Nov 20, 2018 · Service Bulletin/Repair Instructions
This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becomin…
Source: NHTSA manufacturer communications files.