2024 Tesla Model Y

325 complaints on file, page 1 of 17.

1. Filed Sep 29, 2026Failure Sep 26, 2026Charlotte, NCElectrical system

   On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle. Tesla Service Mode diagnostics (run September 29) showed: HVP LV Power Test FAIL with "Contactor power failure detected" — the high-voltage battery contactors would not close. Also present: drive-unit graceful power-off alert (DI_a063), BMS error, and charge-port communication loss (CP_a060). Tesla has issued campaign bulletin SB-24-16-005 (September 2024) acknowledging that a defective component inside the High Voltage Controller on 2023-2024 Model 3/Y "may prevent the vehicle from entering into drive mode, or may cause a graceful poweroff." Tesla classified this as non-safety-related. However, a sudden total loss of vehicle power — which other owners report occurring at highway speeds — creates crash risk, and inoperable doors create an entrapment and access hazard, especially for families with small children. I request NHTSA investigate whether this defect warrants a safety recall.

   NHTSA complaint 11767891
2. Filed Sep 29, 2026Failure Sep 26, 2026Charlotte, NCElectrical system

   On September 26, 2026, my 2024 Tesla Model Y (53,000 miles) suffered a total electrical failure. The vehicle became completely unresponsive — it would not power on or enter Drive mode — and my family was locked outside with no way to access the vehicle. Tesla Service Mode diagnostics (run September 29) showed: HVP LV Power Test FAIL with "Contactor power failure detected" — the high-voltage battery contactors would not close. Also present: drive-unit graceful power-off alert (DI_a063), BMS error, and charge-port communication loss (CP_a060). Tesla has issued campaign bulletin SB-24-16-005 (September 2024) acknowledging that a defective component inside the High Voltage Controller on 2023-2024 Model 3/Y "may prevent the vehicle from entering into drive mode, or may cause a graceful poweroff." Tesla classified this as non-safety-related. However, a sudden total loss of vehicle power — which other owners report occurring at highway speeds — creates crash risk, and inoperable doors create an entrapment and access hazard, especially for families with small children. I request NHTSA investigate whether this defect warrants a safety recall.

   NHTSA complaint 11767889
3. Filed Sep 27, 2026Failure Sep 18, 2026Lagrangeville, NYVehicle speed control

   While cruising under cruise control in a 55 MPH zone, the car drops (reproducibly) to 30 MPH for absolutely no reason.

   NHTSA complaint 11767265
4. Filed Sep 25, 2026Failure Sep 18, 2026silver spring, MDAdaptive cruise control, Vehicle speed control

   1. i was using tesla self driving standard on my vehicle it accelerated up to 19 miles over the recorded speed limit. 2. The speed limit was 55 and it went to 74 way to high and no way to lower it manually 3. Confirmation by the MD State Police radar 4. No inspection 5. There was no warnings. Consumers should be able to set the maximum speed desired or lower it if it goes to high manually, but you can't if you are using self driving options. You can go to chill which is the next level down but that is to slow. Consumers should be able to manual put the speed where they want to drive and feel safe. I was between two cars in the right lane driving down the highway. I believe my vehicle was keeping up with the flow of traffic but no way to slow it down unless i went out of standard self drive. Chill is the one below standard and that is to slow.

   NHTSA complaint 11766907
5. Filed Sep 24, 2026Failure Sep 24, 2026Goodyear, AZElectrical system, Exterior lighting, Seats

   It has been towed to Tesla 5 times in the last 6 months. The car will all of a sudden do ALL of the following. Hood pops open Tailgate starts to go up and down The car lights start to flash - all of them The heater goes on 100 percent The seat and steering wheel warmers are activated The horn blows constantly The windows go up and down The stereo goes on full blast I cannot stop any of these things from happening. Tesla has had the car 5 times and said it is all repaired but it comes back every time. I cant trust driving the car anymore

   NHTSA complaint 11766808
6. Filed Sep 24, 2026Failure Sep 24, 2026bethesda, MDAdaptive cruise control

   I subscribe to tesla FSD and there's a pop up window every time I disengaged from FSD. There's no way to systematically stop it from popping up. It is a serious distraction from driving, as it blocks part of the map and causes me thinking there's something wrong with the car. I want a way to stop it from popping up.

   NHTSA complaint 11766595
7. Filed Sep 23, 2026Failure Jun 26, 2026Durham, NCAdaptive cruise control, Unknown or other

   The Full Self-Driving (FSD) system on my 2024 Tesla Model Y repeatedly causes the vehicle to weave or oscillate from side to side within its lane, particularly at highway speeds. The vehicle is available for inspection upon request. The most serious incidents have occurred at highway speeds while traveling in the left lane next to a concrete median. The vehicle has weaved so severely that it has nearly caused me to hit the concrete median. I attempted to steady the steering wheel with my hands, but this was not sufficient to stop the oscillation. I had to immediately disengage FSD to stop the behavior and regain stable control. This has happened more than once. The problem is independent of rain, wet pavement, poor weather, or unusual road conditions. I have experienced it in dry, clear weather and normal road conditions. There are no warning lamps or messages before the weaving begins. Tesla inspected the vehicle for this problem on July 22, 2026. Tesla Service found no physical defect and told me the behavior was a known software/firmware problem that could not be repaired at the service-center level. Tesla personnel indicated that similar behavior was known to be occurring in Europe. I was told that a future software update would correct the problem. Since then, Tesla has released multiple software/FSD updates and my vehicle has received subsequent updates. The weaving may have improved slightly on city streets and at lower speeds, but I have not observed meaningful improvement at highway speeds, where the greatest safety risk occurs. The weaving also creates a risk to surrounding traffic because the vehicle may appear to other motorists to be driven by an impaired or otherwise unsafe driver, potentially causing them to react to its unpredictable movement. Tesla has inspected and acknowledged the problem, but the high-speed safety issue remains unresolved and they do not expect any additional remedy from the dealer for my vehicle.

   NHTSA complaint 11766453
8. Filed Sep 15, 2026Failure Aug 15, 2026Pacific, WABulbs, Service brakes, Hydraulic

   The contact owns a 2024 Tesla Model Y. The contact stated that while driving 35-40 MPH, the brake lights failed to illuminate during regenerative braking. The contact stated that the vehicle display screen failed to show the brake lights illuminating while stopping, which nearly caused other vehicles to crash into the rear of the vehicle. The contact attempted to contact the manufacturer by phone, but could not get through the automated answering system. The failure mileage was unknown.

   NHTSA complaint 11764361
9. Filed Sep 14, 2026Failure Sep 13, 2026Rancho Cucamonga, CAAutomatic emergency braking, Warnings, Warning

   My 2024 Tesla Model Y (VIN [XXX]) has lost all forward camera-based safety and driver assistance functions. The vehicle displays alerts that Automatic Emergency Braking is unavailable, Park Assist is unavailable, adaptive headlight features are unavailable, and that self-driving is degrading and the vehicle may stop. Autopilot and Full Self-Driving will not engage. The side repeater cameras and the rearview camera still display images normally on the touchscreen, so the failure is not a loss of video display. The loss of Automatic Emergency Braking and forward collision warning means the vehicle has no automated protection against a frontal collision, and the loss of adaptive headlights and auto high beam means the high beams no longer dim for oncoming traffic. I performed a touchscreen reboot and a full power-off reset, and the condition returned. The vehicle is equipped with HW4 hardware and falls within the model years covered by NHTSA campaign 25V002000 (Tesla SB-25-00-001) concerning a computer circuit board short, though my VIN was not included in that recall population. I am reporting this because a vehicle sold with these active safety systems is now operating without them, and I believe other owners of vehicles in this build range may be experiencing the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11763974
10. Filed Sep 12, 2026Failure Sep 12, 2026Miramar, FLUnknown or other1 injured

    Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse. The 2024 Tesla Model Y is available for inspection on request. How was safety put at risk? The window was closing automatically (auto-lock), with no one touching the switch, when it pinched and injured my child's finger. FMVSS 118 requires power windows to detect an obstruction and reverse during hands-free closing. It did not reverse at all. This puts children and passengers at continued risk of finger and hand injury. Reproduced/confirmed by a dealer or service center? Yes I reproduced it myself. With a child-sized finger-width carrot placed in the window path during an automatic close, the window failed to reverse and crushed the carrot instead of retracting. I have video of this. Not yet confirmed by a service center; I am scheduling a Tesla Service inspection. Video can be viewed in the attachments that's in GIF format. Inspected by manufacturer, police, insurance or others? Not yet. I am reporting this to Tesla Service and filing this complaint at the same time. Warning lamps/messages/symptoms before failure, and when? None. No warning lamps, alerts, or messages appeared before or during the incident, and there were no prior symptoms that the automatic window reversal system was malfunctioning. Our best guess is that its always been malfunctional.

    NHTSA complaint 11763849
11. Filed Sep 4, 2026Failure Aug 31, 2026Mokena, ILUnknown or other

    I am submitting this complaint regarding a safety concern involving the panoramic glass roof of my 2024 Tesla Model Y. My toddler lightly bumped their head against the inside of the roof glass, after which the glass developed a significant starburst crack. The contact was very minor, and the resulting damage raised serious concerns about the safety and durability of the roof glass, particularly because I regularly transport my children in this vehicle. On XXX, I brought the vehicle to a Tesla Service Center in Orland Park, Illinois. Tesla documented my report as a child/passenger safety concern. The technician verified an impact zone, documented that the top/exterior portion of the roof glass was cracked, that the interior section did not crack, and that a portion of the roof glass was pushed inward at the impact zone. Tesla recommended replacement of the roof glass. I requested written confirmation that the vehicle was safe to continue driving with the damaged roof. After escalation, Tesla’s Regional Manager responded that whether it was “safe” was a decision I would need to make at my own discretion and suggested replacement if I did not feel safe. He also stated that Tesla’s glass is deemed safe for its intended use based on testing and government regulations. My concern is not simply repair cost or coverage. I am concerned that very minor interior contact resulted in significant damage to a large glass panel directly above occupants, including children. I am requesting that NHTSA document and review this incident as a potential vehicle safety issue.

    NHTSA complaint 11762105
12. Filed Aug 26, 2026Failure Aug 26, 2026San Carlos, CAWarning, Assist, Steering

    SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past the curb on the right. This creates a severe collision risk, overriding safe manual input.DOCUMENTED PROOF: Provided Tesla Service (Palo Alto) over 12 timestamps and several dashcam footage. Technicians physically verified NO internal/external camera obstructions across TWO separate visits. Moving a transponder failed to resolve it.TESLA REFUSAL: Service Center has canceled TWO other service requests without fixing the defect, claiming it the 'system is working as intended.' Crucially, the Manager Jay explicitly admitted this dangerous steering override is a 'known issue for vehicles without FSD' operating on an older, separate software stack prone to these errors. To resolve this critical safety hazard, he explicitly suggested I purchase Tesla's premium Full Self-Driving (FSD) upgrade, claiming the FSD stack fixes it. Tesla is fully aware their base active safety software stack is defective and steers into hazards, yet demands a paid consumer upgrade to resolve it rather than issuing a safety patch or recall.

    NHTSA complaint 11759885
13. Filed Aug 23, 2026Failure Aug 18, 2026Livingston, NJService brakes, Vehicle speed controlCrash1 injured

    While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.

    NHTSA complaint 11758962
14. Filed Aug 21, 2026Failure Aug 19, 2026New Albany, OHAdaptive cruise control, Blind spot detection, BodyCrash

    On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged. While traveling in traffic, the vehicle suddenly initiated a lane change toward the right lane without providing a warning or sufficient opportunity for the driver to respond. While the Tesla was executing the lane change, a vehicle traveling behind it collided with the left side of the Tesla. Following the impact, the driver manually took control and brought the Tesla to a complete stop on the right side of the highway. The system suspected of malfunctioning is Tesla’s FSD driver-assistance system, particularly its automated lane-selection and lane-change functions. The exact cause has not been determined. The vehicle and its electronic data were preserved. Currently, non-inspection was done. The unexpected maneuver placed the Tesla and surrounding motorists at risk because it occurred without warning at highway speed in active traffic and resulted in a collision. The driver had to intervene manually after the impact to control and stop the vehicle safely. At the time of this report, the suspected malfunction has not been reproduced or independently confirmed by a Tesla service center or independent repair facility. No technical determination of the cause has been received. A police officer arrived immediatly after the accident. An inspection was performed by Insurance company over a video. Before the unexpected lane change, there were no warning lamps, messages, audible alerts, or other symptoms indicating that he vehicle was about to initiate the maneuver or malfunction. The lane change occurred suddenly while FSD was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11758439
15. Filed Aug 17, 2026Failure Aug 16, 2026Los Angeles, CAUnknown or otherCrash

    During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop. The software update proceeded and I was unable to move the car until it finished.

    NHTSA complaint 11757481
16. Filed Aug 13, 2026Failure Jun 13, 2026Washington, UTWarnings, Vehicle speed controlCrash

    I was using the Tesla FSD in stop and go traffic. At the moment I was moving with traffic at about 30 mph and then traffic started slowing down. The vehicle in front of me came to a complete stop. The FSD on my car started slowing down, but not fast enough. It rear-ended the vehicle at about 18 mph.

    NHTSA complaint 11756721
17. Filed Aug 12, 2026Failure Jul 30, 2026Sanford, FLUnknown or other

    Plastic trim around window switches on driver side door panel bubbled and popped. Tesla refused to warranty due to “wear and tear” when vehicle was purchased brand new 1.5 year ago.

    NHTSA complaint 11756509
18. Filed Aug 7, 2026Failure Jul 8, 2026Palatine, ILSteering

    Car making excessive noise, service department refuses to address at Tesla even though various cases of the same issue are easily available online. Issue is with half shaft lubrication being dried but Tesla is trying to charge and claiming that the part hasn’t failed. But to me a part failing due to lack of lubrication can lead to hazard road conditions. I don’t want to put my kids safety in harm but Tesla tells me that no lubrication will not result in part failure

    NHTSA complaint 11755534
19. Filed Jul 30, 2026Failure Jul 30, 2026Brooklyn, NYSuspension

    • What the issue is: Intermittent suspension noise/clunking that suggests a possible failing component. • Why it’s a safety concern: Potential suspension failure could cause loss of control. • What Tesla did: Tesla refused warranty service related to a safety issue involving the suspension because they said they could not hear the noise, despite repeated reports. I asked them to look at the suspension anyway and they refused my warranty service stating that since they could not hear anything they would not inspect and cancelled my appointment. • When it happens: speeds, bumps, turning, acceleration, etc. • Frequency: intermittent, constant, worsening. • Mileage: approximately 44000. • Weather/road conditions: any conditions • Whether the vehicle has been repaired or inspected: Tesla refused to inspect my vehicle under warranty for this safety related complaint and said if they can't hear a noise they won't look at it.

    NHTSA complaint 11753674
20. Filed Jul 28, 2026Failure Jul 27, 202619,891 milesClarksvile, MDAutonomous/self drivingCrash

    The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed on the I-95 N to 175 W exit ramp, while approaching a traffic light in slow-moving traffic with the self-driving feature engaged, the vehicle failed to slow down as expected. To avoid a crash with the vehicle ahead, the contact veered to the right, leaving the roadway and traveling onto a slope and into the grass, where the vehicle struck a tree branch. There were no warning lights illuminated. A Police report was filed. There were no reported injuries or air bag deployment. The insurance company was notified of the issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, and a case was opened. The failure mileage was approximately 19,891.

    NHTSA complaint 11753327