Model year

2011 Thomas Built Buses Minotour

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1621k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Thomas Built Buses Minotour by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

16 recall campaigns cover the 2011 Thomas Built Buses Minotour

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 Thomas Built Buses Minotour
CampaignFiledSubjectComponentVehiclesRemedy
20V-690Nov 9, 2020Driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployedAdaptive equipment615Repair or modification
19V-170Mar 5, 2019Wheelchair lift can be operated without the parking brake being engaged after they key is turned offAdaptive equipment410Repair or modification
18V-301May 8, 2018Wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harnessAdaptive equipment1,688Inspection
18V-158Mar 7, 2018Wheelchair lift may be operated while the vehicle is in Neutral or DriveAdaptive equipment14Inspection
18V-157Mar 7, 2018Wheelchair lift may be operated while the vehicle is in Neutral or DriveAdaptive equipment3,304Inspection
18V-083Jan 30, 2018These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the…Equipment606Part replacement
15V-565Sep 4, 2015Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positionAdaptive equipment4,334Part replacement
15V-564Sep 4, 2015Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positionAdaptive equipment52Part replacement
12V-297Jun 28, 2012Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening…Structure163Repair or modification
12V-296Jun 28, 2012Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening…Structure1,312Repair or modification
12V-226May 17, 2012Over time, and with frequent use, the roll stop latches on the outer barrier may become bent or misalignedAdaptive equipment100Repair or modification
12V-225May 17, 2012Over time, and with frequent use, the roll stop latches on the outer barrier may become bent or misalignedAdaptive equipment890Repair or modification
11V-517Oct 26, 2011Incorrect rivets may have been used to attach the handles that an occupant would use to open the window in the event of an emergencyStructure90Repair or modification
11V-223Apr 6, 2011Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcingEquipment64Repair or modification
11V-222Apr 6, 2011Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcingEquipment6,831Repair or modification
10V-058Feb 23, 2010Buses fail to conform to the requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."…Seats100Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2011 Thomas Built Buses Minotour

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • AQ18002 Audit query, Lighting
      Daimler Trucks North America Recalls
      Opened Apr 23, 2018, closed Jul 11, 2024
    Source: NHTSA ODI investigations file.
    Service bulletins

    95 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • PAB048-2019 Dec 6, 2019 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Data Book Update
    • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion about power steering fluid.
    • WI20-011 Jul 20, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned …
    • SB60-171 Jul 10, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
    • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
    • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
    • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
    • 02.2020 Campaign Mar 4, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
    • SS1034650 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
    • SS1034611 Jan 20, 2020 · Service Bulletin/Repair Instructions
      Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
    • SS: 1034504 Oct 30, 2019 · Service Bulletin/Repair Instructions
      Service Solution to provide assistance to Dealers/Customers in resolving the issue of the factory A/C that may not work or may shut off during operation.
    • FL761 Jun 30, 2019 · Service Bulletin/Repair Instructions
      TBB Minotour Wheelchair Lift Interlock
    • ICI19-032 TBB FL Jun 26, 2019 · Service Bulletin/Repair Instructions
      TBB FL761 - Revised Bulletin
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • DOC-1034175 Feb 27, 2019 · Service Bulletin/Repair Instructions
      SS:1034175 TBB Removing Window Stops from Passenger Windows
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • SF563 TBB Minoto Oct 18, 2018 · Service Bulletin/Repair Instructions
      Field Service Campaign SF563-TBB Minotour Driver Seats with Fireblock
    • ICI18-013 TBB FL Apr 1, 2018 · Service Bulletin/Repair Instructions
      ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
    • ICI18-013 Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
    • SF521 May 1, 2016 · Service Bulletin/Repair Instructions
      TBB Entrance Door Labels
    • ICI16-013 May 17, 2016 · Service Bulletin/Repair Instructions
      This letter is to inform you that Thomas Built Buses field service campaign SF521, TBB Entrance Door Labels, has been reactivated and a revised bulletin has been posted on DTNAConnect.
    • PAB034 Aug 27, 2012 · Service Bulletin/Repair Instructions
      PAB034, Mileage Rates and Interest
    • PAB033 Aug 23, 2012 · Service Bulletin/Repair Instructions
      PAB033, Insta-Chain Tire Chains
    • PAB032 Aug 3, 2012 · Service Bulletin/Repair Instructions
      PAB032, TBB-SYNTEC Seats with ISO Latch
    • Learning Center Jul 20, 2012 · Service Bulletin/Repair Instructions
      Learning Center Dealer Registration Instructions-2012.07.12
    • Dealer Memo 2012 Aug 9, 2012 · Service Bulletin/Repair Instructions
      Dealer Memo 2012.08.09 New Literature Order Site Announcement
    • 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
      12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
    • 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
      15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
    • 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
      15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
    • 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
      15CSA9 Release of DiagnosticLink® 8.02
    • 15-013 Apr 20, 2015 · Service Bulletin/Repair Instructions
      15-013-DLR TBB Cummins 10 percent Handling Allowance
    • 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
      15TL5 DAVCO Shop Pro® FXP 95
    • 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
      15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
    • 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
      15CSA4 Holiday Schedule for the Detroit Customer Support Center
    • 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
      15-010-DLR Transmission Cooler Line Photos
    • 15-009 Mar 16, 2015 · Service Bulletin/Repair Instructions
      15-009 New Detroit Standard Diagnostic Times
    • 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
      14TL5 ABS Power Line Carrier Converter Available Through PDC
    • 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
      14TL2 DD Platform Engine Stand Adapter W060589023100
    • 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
      14TS19 DD Platform High Pressure Fuel Lines
    • 713-14 Jul 13, 2014 · Service Bulletin/Repair Instructions
      713-14 Symptom Diagnostics - Combustion Gas in Coolant
    • 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
      715-14 Symptom Diagnostics - Coolant Los
    • 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
      714-14 Symptom Diagnostics - Low Engine Compression
    • 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
      712-14 Engine Coolant Temperature
    • 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
      14-028 Remy Extended Coverage Direct File
    • 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
      14-027 Detroit's New Consolidated Labor Operations (CLOs
    • 14-025 Jul 21, 2014 · Service Bulletin/Repair Instructions
      14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
    • 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
      14-024-DLR DTNA & JAD Highlights - Q1 & Q2
    • 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
      14-023 Detroit Axles Pre-Approval Changes
    • 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
      14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
    • ICI14-012 Jul 1, 2014 · Service Bulletin/Repair Instructions
      ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
    • SF521 TBB Mar 1, 2016 · Service Bulletin/Repair Instructions
      SF521 TBB Entrance Door Labels
    • Minotour Label Mar 9, 2016 · Service Bulletin/Repair Instructions
      Minotour Label FSC SF521 Replacing entrance door manual operation label
    • 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
      16TS7 Reman Diesel Particulate Filter Serial Number
    • 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
      16-011 New Detroit Camshaft Housing Seal Standard Repair Time
    • 16-009R Mar 21, 2016 · Service Bulletin/Repair Instructions
      16-009R_OWL Enhancements
    • 16-008 Mar 21, 2016 · Service Bulletin/Repair Instructions
      New Detroit Bearing Failure Analysis Standard Diagnostic Time
    • 16-007 Mar 7, 2016 · Service Bulletin/Repair Instructions
      Canadian Warranty Parts Return Address Change
    • 12-045 Dec 24, 2012 · Service Bulletin/Repair Instructions
      12-045-DLR New Vehicle Warranty and Extended Coverage Freight
    • 12-040 Dec 24, 2012 · Service Bulletin/Repair Instructions
      12-040-DLR Roof Fairing Removal Program
    • 12-039 Dec 24, 2012 · Service Bulletin/Repair Instructions
      12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
    Source: NHTSA manufacturer communications files.