Model year

2016 Thomas Built Buses Minotour

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year2095k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Thomas Built Buses Minotour by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

20 recall campaigns cover the 2016 Thomas Built Buses Minotour

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Thomas Built Buses Minotour
CampaignFiledSubjectComponentVehiclesRemedy
21V-741Sep 23, 2021Under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical shortElectrical system87Part replacement
20V-690Nov 9, 2020Driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployedAdaptive equipment615Repair or modification
19V-712Oct 4, 2019Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel…Seats53,528Repair or modification
19V-170Mar 5, 2019Wheelchair lift can be operated without the parking brake being engaged after they key is turned offAdaptive equipment410Repair or modification
18V-698Oct 5, 2018Rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirementsStructure701Repair or modification
18V-301May 8, 2018Wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harnessAdaptive equipment1,688Inspection
18V-254Apr 19, 2018Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crashSeats24Repair or modification
18V-253Apr 19, 2018Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crashSeats23,102Repair or modification
18V-193Mar 26, 2018Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crashSeats6Repair or modification
18V-192Mar 26, 2018Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crashSeats6,606Repair or modification
18V-158Mar 7, 2018Wheelchair lift may be operated while the vehicle is in Neutral or DriveAdaptive equipment14Inspection
18V-157Mar 7, 2018Wheelchair lift may be operated while the vehicle is in Neutral or DriveAdaptive equipment3,304Inspection
18V-083Jan 30, 2018These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the…Equipment606Part replacement
17V-729Nov 17, 2017Under load, the seat belt buckle mount rod can fractureSeat belts51Part replacement
17V-312May 11, 2017Occupant seats may have been installed without reinforcement brackets being used underneath the seat rail as intendedSeats22Repair or modification
16V-629Aug 31, 2016Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positionAdaptive equipment958Part replacement
16V-103Feb 23, 2016Affected school buses have a body control module that may fail resulting in intermittent or total loss of exterior lighting or windshield wiper…Lighting2,323Repair or modification
16V-080Feb 10, 2016Affected stop arms have a reflective decal that may peel loose from the stop armOther or unknown878Part replacement
15V-843Dec 15, 2015In the event of a severe rear-end collision, the seats may tilt rearwardSeats508Repair or modification
15V-754Nov 13, 2015During relocation of the alternator, the wiring harness may have been rerouted incorrectly resulting in the power cable being strainedElectrical system27Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Thomas Built Buses Minotour

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    2 NHTSA investigations on file

    • PE23016 Preliminary evaluation, Powertrain
      6L90 Transmission Failure
      Opened Sep 27, 2023, closed Jan 10, 2025
    • AQ18002 Audit query, Lighting
      Daimler Trucks North America Recalls
      Opened Apr 23, 2018, closed Jul 11, 2024
    Source: NHTSA ODI investigations file.
    Service bulletins

    129 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • PAB048-2019 Dec 6, 2019 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Data Book Update
    • PAB047-2016 Rev Nov 4, 2016 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Minotour Bailment Report
    • PAB046-2016 Nov 3, 2016 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Zonar Standard
    • PAB034A-2015 Dec 11, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Allison Transmission 7 Year Warranty, Addendum
    • PAB034-2015 Nov 20, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Allison Transmission 7 Year Warranty
    • PAB026-2015 Sep 3, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on MY2016 GM Canada Chassis Pricing
    • PAB025-2015 Aug 31, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on MY2016 GM USA Chassis Pricing
    • PAB002-2016 Jan 8, 2016 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on MY2016 GM US Pricing Update
    • PAB005-2015 Feb 10, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Selling Ford Chassis
    • PAB010-2015 Apr 6, 2015 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on MY2016 Ford US Chassis Price
    • FL735 Aug 1, 2017 · Service Bulletin/Repair Instructions
      FL735 TBB Freedman Seat Brackets
    • ICI21-004 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Important Campaign Information Letter for Dealer Travel for Campaign Performance – TBB.
    • WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
      Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi…
    • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion about power steering fluid.
    • SS1034790 Sep 2, 2020 · Service Bulletin/Repair Instructions
      Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certai…
    • ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign.
    • WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce…
    • WI20-012 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
    • WI20-011 Jul 20, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned …
    • SB60-171 Jul 10, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
    • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
    • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
    • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
    • 02.2020 Campaign Mar 4, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
    • SS1034650 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
    • SB54-290 Feb 14, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
    • SS1034611 Jan 20, 2020 · Service Bulletin/Repair Instructions
      Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
    • 19TL-10 NVH Sep 9, 2019 · Service Bulletin/Repair Instructions
      Communication to assist the field with service vibration issues on DTNA vehicles
    • 19CSA-12 BCT Sep 9, 2019 · Service Bulletin/Repair Instructions
      PowerNet Assessment Tool Repair Procedure
    • 19CSA-13 Sep 5, 2019 · Service Bulletin/Repair Instructions
      Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
    • 19-011WP Sep 4, 2019 · Service Bulletin/Repair Instructions
      Warranty Policy Letter to communicate Detroit Return Changes
    • 19-013WI Sep 4, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
    • 19-010WI Sep 3, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter updated to communicate warranty system updates.
    • 19TL-9 Aug 7, 2019 · Service Bulletin/Repair Instructions
      DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measuremen…
    • 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
    • DOC-1034452 Aug 5, 2019 · Service Bulletin/Repair Instructions
      Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
    • FL761 Jun 30, 2019 · Service Bulletin/Repair Instructions
      TBB Minotour Wheelchair Lift Interlock
    • ICI19-032 TBB FL Jun 26, 2019 · Service Bulletin/Repair Instructions
      TBB FL761 - Revised Bulletin
    • FL797 Jun 26, 2019 · Service Bulletin/Repair Instructions
      TBB Minotour Emergency Doors
    • ICI19-019 TBB FL Apr 10, 2019 · Service Bulletin/Repair Instructions
      TBB FL811 ? Interim Recall Notice
    • ICI18-033 TBB FL Nov 8, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information to Dealers on TBB Minotour Emergency Doors
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • DOC-1034175 Feb 27, 2019 · Service Bulletin/Repair Instructions
      SS:1034175 TBB Removing Window Stops from Passenger Windows
    • ICI18-033 TBB FL Nov 8, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information to Dealers on TBB Minotour Emergency Doors
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • ICI18-042 TBB FL Dec 19, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall
    • SF563 TBB Minoto Oct 18, 2018 · Service Bulletin/Repair Instructions
      Field Service Campaign SF563-TBB Minotour Driver Seats with Fireblock
    • ICI18-012 TBB FL Jul 25, 2018 · Service Bulletin/Repair Instructions
      Advance Notice and Dealer Actions ? VIN List
    • ICI18-017 TBB FL May 18, 2018 · Service Bulletin/Repair Instructions
      ICI18-017 TBB FL763 ? Change to Advance Action
    • ICI18-017 TBB FL May 18, 2018 · Service Bulletin/Repair Instructions
      Advance action for Thomas Built Buses S#B Seat Frames recall has been converted to interim recall INT FL763.
    • ICI18-013 TBB FL Apr 1, 2018 · Service Bulletin/Repair Instructions
      ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
    • ICI18-012 TBB FL Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
    • ICI18-011 TBB FL Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
    • ICI18-013 Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
    • ICI18-012 Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
    • ICI18-011 Apr 26, 2018 · Service Bulletin/Repair Instructions
      ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
    • PAB034 Aug 27, 2012 · Service Bulletin/Repair Instructions
      PAB034, Mileage Rates and Interest
    • PAB033 Aug 23, 2012 · Service Bulletin/Repair Instructions
      PAB033, Insta-Chain Tire Chains
    • PAB032 Aug 3, 2012 · Service Bulletin/Repair Instructions
      PAB032, TBB-SYNTEC Seats with ISO Latch
    • Learning Center Jul 20, 2012 · Service Bulletin/Repair Instructions
      Learning Center Dealer Registration Instructions-2012.07.12
    Source: NHTSA manufacturer communications files.