Bus, diesel, 4x2, built in United States. Owner complaints on file from Apr 11, 2019 to Apr 11, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-712 | Oct 4, 2019 | Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel… | Seats | 53,528 | Repair or modification |
| 19V-444 | Jun 11, 2019 | Driver side rear brakes may drag | Brakes | 11,546 | Repair or modification |
| 18V-560 | Aug 23, 2018 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 84 | Part replacement |
| 18V-254 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 24 | Repair or modification |
| 18V-253 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 23,102 | Repair or modification |
| 18V-193 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6 | Repair or modification |
| 18V-192 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6,606 | Repair or modification |
| 18V-190 | Mar 26, 2018 | Propane fuel line may contact the j-hook body support bracket that could cause chafing resulting in a propane leak | Fuel system | 957 | Part replacement |
| 18V-083 | Jan 30, 2018 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the… | Equipment | 606 | Part replacement |
| 17V-665 | Oct 19, 2017 | Affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak | Fuel system | 916 | Inspection |
| 17V-589 | Sep 21, 2017 | Reinforcement bracket may be missing from the seats that have 3-point seat belts | Seats | 28 | Repair or modification |
| 17V-587 | Sep 21, 2017 | Reinforcement bracket may be missing from the seats that have 3-point seat belts | Seats | 53 | Repair or modification |
| 17V-454 | Jul 17, 2017 | In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair | Equipment | 32 | Not stated |
| 17V-453 | Jul 17, 2017 | In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair | Equipment | 1,462 | Not stated |
| 16V-631 | Aug 31, 2016 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 3 | Part replacement |
| 16V-629 | Aug 31, 2016 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 958 | Part replacement |
| 16V-395 | Jun 2, 2016 | In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode | Structure | 24,698 | Part replacement |
| 15V-565 | Sep 4, 2015 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 4,334 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
WINDOW FRAMES CRACK AND BREAK LEAVING EXPOSED SHARP METAL EDGES AND HOLES EXPOSED FOR STUDENTS TO PLACE FINGERS IN, CAUSING INJURY. THE WINDOW FRAME MATERIAL IS A PLASTIC/VINYL PRODUCT THAT CRACKS AND/OR BREAKS UNDER EXTREME COLD OR HOT CONDITIONS. THERE ARE 14 CRACKED OR BROKEN WINDOW FRAMES IN THIS BUS AS OF 4/11/2019. *DT*JB *AS CONSUMER STATED MY BUS MECHANIC HAS HAD CONTACT WITH SIOUX CITY SCHOOLS, ALGONA SCHOOLS, ESTHERVILLE SCHOOLS AND STORM LAKE SCHOOLS. ALL HAVE AND ARE HAVING TROUBLE WITH THE THOMAS BUS WINDOWS, ALSO.*JB
NHTSA complaint 11195600WINDOW FRAMES CRACK AND BREAK LEAVING EXPOSED SHARP METAL EDGES AND HOLES FOR STUDENT RIDERS TO PLACE FINGERS IN, CAUSING INJURY. THE WINDOW FRAME MATERIAL IS A PLASTIC/VINYL PRODUCT THAT CRACKS AND/OR BREAKS UNDER EXTREME COLD OR HOT CONDITIONS. THERE ARE 10 CRACKED OR BROKEN WINDOWS IN THIS BUS AS OF 4/11/2019. *AS CONSUMER STATED AS OF 6/24/19 ALL BUSES ARE HAVING TROUBLE WITH THE THOMAS BUS WINDOWS, ALSO.*JB
NHTSA complaint 11195591Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.