Complaints about the 2020 Thomas Built Buses Saf-T-Liner C2 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Bus, diesel, 4x2, built in United States. Owner complaints on file from Feb 28, 2022 to Feb 28, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-555 | Jul 24, 2024 | Emergency Exit Label lettering is too small and may be difficult to read | Equipment | 27,494 | Not stated |
| 23V-670 | Oct 3, 2023 | Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly | Structure | 173 | Repair or modification |
| 23V-669 | Oct 3, 2023 | Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly | Structure | 20,668 | Repair or modification |
| 22V-438 | Jun 20, 2022 | Engine control module (ECM) may set a fault code that results in an unexpected engine shut down | Engine and cooling | 461 | Software update |
| 21V-120 | Feb 25, 2021 | Engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain… | Engine and cooling | 159 | Software update |
| 20V-126 | Mar 3, 2020 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 581 | Repair or modification |
| 20V-113 | Feb 26, 2020 | Switch Hub Module (SHM) that controls the exterior warning lights and stop sign may fail, resulting in deactivation of the red warning lights,… | Lighting | 6,010 | Not stated |
| 19V-869 | Dec 6, 2019 | Fan hub bolts may have been may have been insufficiently tightened | Engine and cooling | 145 | Repair or modification |
| 19V-712 | Oct 4, 2019 | Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel… | Seats | 53,528 | Repair or modification |
| 19V-686 | Sep 27, 2019 | Flex-Plate/Torque Converter fasteners may have been insufficiently tightened | Powertrain | 618 | Repair or modification |
| 19V-550 | Jul 25, 2019 | Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use | Structure | 3,080 | Repair or modification |
| 19V-549 | Jul 24, 2019 | Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use | Structure | 11 | Repair or modification |
| 19V-234 | Mar 25, 2019 | Clamp for the steering gear return hose may have been improperly installed, allowing the hose to separate from the steering gear | Steering | 65 | Repair or modification |
| 19V-138 | Feb 27, 2019 | Affected school buses may have been built without Anti-Lock Braking System (ABS) modules | Brakes | 259 | Repair or modification |
| 18V-930 | Dec 21, 2018 | Electrical overload on the auxiliary circuit may cause the ignition fuse to open and the engine to shut down | Electrical system | 5,423 | Repair or modification |
| 18V-929 | Dec 21, 2018 | Electrical overload on the auxiliary circuit may cause the ignition fuse to open and the engine to shut down | Electrical system | 40 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
snow and ice buildup on windshield and wiper blades reducing visibility. defrost was set on high, also used overhead fans to direct warm air onto windshield and still does not melt off until stopped.
NHTSA complaint 11454538Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.