Bus, diesel, built in United States. Owner complaints on file from Aug 16, 2022 to Aug 16, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-555 | Jul 24, 2024 | Emergency Exit Label lettering is too small and may be difficult to read | Equipment | 27,494 | Not stated |
| 22V-762 | Oct 12, 2022 | Exterior roof panel was manufactured with insufficient joint strength | Structure | 17,613 | Repair or modification |
| 22V-634 | Aug 19, 2022 | Forward seat barriers may not provide sufficient protection to passengers | Seats | 7,561 | Part replacement |
| 22V-510 | Jul 19, 2022 | Passenger seat frames may crack and rotate from fatigue | Seats | 1,806 | Repair or modification |
| 22V-272 | Apr 22, 2022 | Positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical… | Electrical system | 138 | Repair or modification |
| 22V-271 | Apr 22, 2022 | Positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical… | Electrical system | 2,943 | Repair or modification |
| 21V-660 | Aug 25, 2021 | Power steering hose may be routed with inadequate clearance between the hose and the power cables, potentially damaging the power steering hose | Steering | 114 | Repair or modification |
| 21V-659 | Aug 25, 2021 | Power steering hose may be routed with inadequate clearance between the hose and the power cables | Steering | 1,934 | Repair or modification |
| 21V-462 | Jun 17, 2021 | These school buses may have been manufactured with an incorrect passenger seat configuration that does not provide the proper amount of seat back… | Seats | 9 | Part replacement |
| 21V-327 | May 7, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 1,262 | Part replacement |
| 20V-252 | May 5, 2020 | Lettering on the instruction label for the rear emergency exit window may be too small | Equipment | 7,979 | Label or owner notice |
| 20V-126 | Mar 3, 2020 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 581 | Repair or modification |
| 19V-831 | Nov 19, 2019 | Flex-Plate/Torque Converter fasteners may have been insufficiently tightened | Powertrain | 30 | Repair or modification |
| 19V-712 | Oct 4, 2019 | Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel… | Seats | 53,528 | Repair or modification |
| 19V-550 | Jul 25, 2019 | Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use | Structure | 3,080 | Repair or modification |
| 19V-549 | Jul 24, 2019 | Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use | Structure | 11 | Repair or modification |
| 19V-444 | Jun 11, 2019 | Driver side rear brakes may drag | Brakes | 11,546 | Repair or modification |
| 18V-914 | Dec 19, 2018 | Affected vehicles may have loose steering tie rod arm bolts | Steering | 73 | Repair or modification |
| 18V-702 | Oct 5, 2018 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 1,532 | Repair or modification |
| 18V-560 | Aug 23, 2018 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 84 | Part replacement |
| 18V-352 | May 29, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 2,767 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
It appears the battery cables were rubbing the transmission cooler lines and after an extended period caused a thermal event. it burned wiring harnesses, the DEF pump and lines and a good portion of battery cable. Had there been children on the bus at the time of the thermal event it could have been catastrophic. This vehicle has been inspected by the Manufacturer and they are covering repairs. There has been an interim/info only recall issued. FL928-A.
NHTSA complaint 11479527Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.